Originally told outdoor pool working. So I booked. I then got an email that the outdoor pool was closed for maintenance. Expedia was told the pool www working when they called. So no idea if it was truly working or not
Then my husband was hospitalized in an emergency on the Friday before our trip Monday. He was in the hospital until Tuesday night. They refuse to refund us because it was an unrefundable. I told them I could show them the hospital records but they refused. They said they would allow us to come another time. He will not be traveling anytime soon. Hotel has no empathy at all.
Crystal
於 2025 年 8 月住了 2 晚
2/10 很糟糕
V
親子旅遊
2025 年 8 月 6 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The floors in the room were awful, our socks were almost black after an hour of being in there. Bathroom tub had scum and rust and dead bugs on the floor. We booked 2 nights, our TV didnt work the first day, we called to reception who told us they would send someone in 5 min. No one showed, called half hour later to learn from someone else the tv tech went home already. The buffet should be renamed to eggs buffet cause they only served boiled eggs and precooked microwaved scrambled eggs. They had a lady doing waffles which was good but when i asked her about more apples (cause they ran out and the last 2 were bad) she did nothing, so we ordered in. The last main concern was security. I accidently left my key in my room so i went to front desk to ask for a new one and all i did was say my room number and they handed me a new one. Great for me, but no ID check or nothing. Scary if i was not a normal person that lost their key.... wont be back.
V
於 2025 年 8 月住了 2 晚
2/10 很糟糕
Irena
2025 年 8 月 6 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Filthy
Irena
於 2025 年 7 月住了 1 晚
4/10 不太好
Gail
2025 年 8 月 5 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
I must say I was very disappointed overvall with the hotel. Especially the breakfast. All the usual products were not offered. No oatmeal (not even instant packages) no bananas (only small apples for three mornings in a row) no meat option (bacon, sausage or ham). Also an issue with cleaniness in the hallways, elevator (especially the carpet) and food on the walls in the dining room. Small shelves in the shower were missing. Balcony had pieces of broken concrete. TV had limited channels and no guide. When asked at the desk they mentioned buttons on the remote - but clearly it was not the same remote. Definitely not up to the standard of a Ramada Wyndham. Very disappointed overall. I will say all the staff were very polite.
Gail
於 2025 年 7 月住了 4 晚
6/10 一般般
Michel
家庭旅遊
2025 年 8 月 5 日
喜歡:員工素質
Propreté passable. Déjeuner continental très simple. Les enfants ont aimé la piscine.
Michel
於 2025 年 7 月住了 2 晚
10/10 有夠讚
danyelle
2025 年 8 月 5 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice…
danyelle
於 2025 年 8 月住了 1 晚
2/10 很糟糕
Charles
情侶出遊
2025 年 8 月 4 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Chambre mal nettoyé, poussières, nourritures, cheveux et débris sous le lit, drain de la douche bouché.
Aucun endroit dans la douche pour déposer le savon, serviettes, rasoir.
Charles
於 2025 年 8 月住了 2 晚
6/10 一般般
Farzad,Richmond Hill
家庭旅遊
2025 年 8 月 4 日
不喜歡:住宿環境和硬體
If needed to stay over night when visiting Sandbanks it’s fine otherwise no
Farzad
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Guylain
親子旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質和設施服務
emplacement tres bien situé.
Guylain
於 2025 年 8 月住了 2 晚
6/10 一般般
Bernard
2025 年 8 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The doors of each room are extremely noisy to close because each person in the lobby when is time to leave slammed doors to try to close it and it is really annoying.
Bernard
於 2025 年 8 月住了 2 晚
4/10 不太好
Luz
家庭旅遊
2025 年 8 月 4 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Great location and building, however the sanitation is quite poor and the suites are not cleaned well.
Luz
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Chamoun
家庭旅遊
2025 年 8 月 4 日
喜歡:整潔度、員工素質和設施服務
Excellent staff. Good spot for sandbanks but not for Belleville. Walking around felt unsafe.
Chamoun
於 2025 年 8 月住了 3 晚
6/10 一般般
Sung
家庭旅遊
2025 年 8 月 4 日
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
The area was very nice and outside of the building and the lobby looked renovated, however, the room was not cleaned properly and still looked very old.
Sung
於 2025 年 7 月住了 1 晚
4/10 不太好
Sabrina
2025 年 8 月 3 日
不喜歡:整潔度和設施服務
May come back only for its closeness to Sanbanks and as a place to rest my head for a few nights. Hotel is outdated, door keys kept no working. Hotel smelled unmaintained
Sabrina
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Terence
團體旅遊
2025 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was in good shape and staff were excellent and accommodating. Would book again. Short cab ride to downrown for restaurants as there is none on site.
Terence
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Bobby
親子旅遊
2025 年 8 月 3 日
喜歡:員工素質
The staff was very nice, polite, and helpful. However this hotel is not super well maintained and there are some issues that could make you stay less than ideal. You can’t control the temperature in your room for some reason. A/C starts and stops on its own. The walls are also very thin. The people in the next room were having just a normal conversation and we could hear everything. Just like I’m sure they heard our toddler waking up at 6 am.
Bobby
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Patricia
2025 年 8 月 3 日
Staff were pleasant. Bed was comfortable. Breakfast was ok. Only One elevator was challenging. Room was booked for 4 adults. Room not stalked with cups or towels or shampoo sets for 4 guests. Asked for 4 sets. Housekeeping brings only bath towels, no face cloths or hand towels.
Patricia
於 2025 年 7 月住了 3 晚
4/10 不太好
Elaine
團體旅遊
2025 年 8 月 3 日
不喜歡:住宿環境和硬體
Property needs updating air conditioning poor plumbing needs fixing, more options for breakfasts
Elaine
於 2025 年 7 月住了 3 晚
8/10 不錯哦
enrique
家庭旅遊
2025 年 8 月 3 日
喜歡:員工素質、設施服務和住宿環境和硬體
.
enrique
於 2025 年 8 月住了 2 晚
2/10 很糟糕
juan gabriel
2025 年 8 月 3 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Room dirty
juan gabriel
於 2025 年 8 月住了 1 晚
8/10 不錯哦
SYLVIE
情侶出遊
2025 年 8 月 2 日
Little old but still a Nice place to stay with the view on the marina
SYLVIE
於 2025 年 7 月住了 1 晚
10/10 有夠讚
EDUARDO
團體旅遊
2025 年 8 月 1 日
喜歡:整潔度、員工素質和設施服務
Staff are friendly and helpful. We had a great stay
EDUARDO
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Sandra
2025 年 7 月 31 日
喜歡:住宿環境和硬體
Clean hospitable and reasonably priced
Sandra
於 2025 年 7 月住了 2 晚
4/10 不太好
James
2025 年 7 月 31 日
不喜歡:整潔度和住宿環境和硬體
Rooms are old and smelly. Bed was rock hard. Sheets were cheap. Uncleaned shower, had hairs all over the bath/shower.