Guest rooms need a facelift. Rooms around floorboards are grimy and the bathrooms are out of date and need a lot of cosmetic work. Beds and pillows definitely need to be replaced, the pillows are small, and square, it was so weird never stayed in any hotel like this. Balconies are full of spiders and webs. Water spiders pretty big for my liking. The webs should be cleaned at every checkout. They should install EV chargers. Staff were nice and accommodating.
Christine
於 2025 年 7 月住了 1 晚
6/10 一般般
Yuriy
家庭旅遊
2025 年 7 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The doors have to be fixed, many neighbors had a hard time to open doors to thwir rooms because they are to tight.
Yuriy
於 2025 年 7 月住了 1 晚
4/10 不太好
Claude
2025 年 7 月 25 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Chambre mal propre. Douche fenêtre balcon sale!!!
Claude
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Stéphanie
2025 年 7 月 25 日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Hotel was in a convenient location. Some aspects of the room had been updated, but others were very dated and in terrible condition. Our room doors’ hinges (both room and bathroom doors) were rusted and repainted many times over, with multiple layers of peeling paint. The room door needed to be fiddled with to be closed because the wood around the hinge was splitting. Patio door did not lock, there was dust and cobwebs on lamp shades and the floor was clearly not vacuumed properly.
At least the bed were decently comfortable and we found no bedbugs, so there are positives.
Stéphanie
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Dianne
家庭旅遊
2025 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a large hotel, it was packed, and yet our room and balcony were quiet and enjoyable. The room was spacious and clean, the bathroom was newly renovated (a nice walk-in shower) and the staff were all really lovely and helpful. The breakfast was good, parking was free and easy. The entrance may be a little difficult for anyone with accessibility issues (a big sloped ramp leading up to the entrance) but it's not awful. They could use one more elevator but that's a minor issue.
Dianne
於 2025 年 7 月住了 1 晚
6/10 一般般
Jean-François
家庭旅遊
2025 年 7 月 25 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Le déjeuner fourni était limité à de la nourriture réchauffée au micro-ondes, toast et céréales.
Les aires communes était malpropre.
La chambre était ok, à part les matelas qui auraient sérieusement besoin d’être remplacés.
Jean-François
於 2025 年 7 月住了 2 晚
4/10 不太好
Carrie
團體旅遊, 家庭旅遊
2025 年 7 月 24 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Im so disappointed...the pool is freezing. 6 other families came into the pool area, put their feet in and left as well. It is advertised as heated...this was beyond cold. Not swimmable for my little ones...everyone was chattering. You cant say "heated pool" and offer that temperature. The water slide that's advertised looks amazing, but I wish it was clearer upon booking that it's closed certain days...I know it states that somewhere, but I didnt see that until after I booked. The pool was the reason we decided to stay here...never, never again.
Carrie
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Verna,sutton
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
Verna
於 2025 年 7 月住了 1 晚
6/10 一般般
Cristina
2025 年 7 月 23 日
Out dated hotel. Need renovations
Cristina
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Pauline
2025 年 7 月 22 日
喜歡:設施服務
Au-delà de mes attentes. Excellent rapport qualité/prix.
Pauline
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Lydia
親子旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really great stay. Enjoyed the breakfast and having access to 2 pools that opened until late at night. Really enjoyed our renovated room with no carpets. Only small downside is the slide for kids was not open
Lydia
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Elena
2025 年 7 月 21 日
喜歡:整潔度和員工素質
sécurité, service à la clientèle
Elena
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Cristel
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質和設施服務
The view in the morning was really nice. Used to be a four seasons so it was well made, it is old now but I would go back
Cristel
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Rochelle
2025 年 7 月 21 日
喜歡:員工素質
Rochelle
於 2025 年 7 月住了 1 晚
6/10 一般般
Philippe
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Bien, Hotel vieillissant, mais accueillant.
Philippe
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Martin
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質和設施服務
Le déjeuner laisse a désirer et pas beaucoup de choix .Le service n'est pas du tout bilingue dans l'hôtel.
Martin
於 2025 年 7 月住了 3 晚
6/10 一般般
James
情侶出遊
2025 年 7 月 21 日
喜歡:員工素質和設施服務
Only stayed one night as we were traveling through as such my review is based on limited observations & interaction with staff.
The hotel staff were very friendly and helped sort out an issue with the early check-in arrangements that were booked in advance however their system apparently stated wasnt approved by the hotel, the manager quickly made arrangements to accomandate the early check-in which was greatly appreciated after several hours on the road.
The hotel was built in the 70's so it does show its age in areas, it is located in a quite area close to a park with walking trails and is a bit of a walk or a short drive to amenities.
The room was clean & quite, however it was obvious the staff do a quick clean and not a top to bottom clean followed up by a floor managers inspection prior to the rooms being released for occupancy as found in 4 & 5 star hotels. This was evident by cobwebs located in corners of furniture along with a good layer of dust accumulation in some areas, miscellaneous maintenance items not addressed, etc. The wifi signal was very weak or doesnt have the bandwidth to handle multiple guest at the sametime, TV channels were pixelated.
The lighting at night in the parking lot areas is non existent or at least its not turned on as there are light post with very large lights that should light up the area very well, we returned to the hotel around 10pm at night and it was very dark which is a security and safety concern.
James
於 2025 年 7 月住了 1 晚
4/10 不太好
Maureen
團體旅遊, 家庭旅遊, 親子旅遊
2025 年 7 月 20 日
不喜歡:員工素質、設施服務和住宿環境和硬體
Room floor was dirty, balcony never been cleaned and large spider webs. I asked for the room to be cleaned, housekeeping entered the room to add more soaps but decided not to arrange the room and another room, they entered and arranged one bed and left the other one.
Maureen
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Carson
2025 年 7 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was way to noisy. There was an adjoining room door that we could here every thing the guests in that room said. We could hear the man snoring & drove us crazy all night.
The front desk staff & the domestics were very polite & welcoming.
Carson
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Sarah
2025 年 7 月 19 日
不喜歡:整潔度和住宿環境和硬體
Old hotel
Sarah
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Peter
家庭旅遊
2025 年 7 月 19 日
喜歡:設施服務
Very quiet, nice soft bed and great service.
Peter
於 2025 年 7 月住了 1 晚
6/10 一般般
Scott
2025 年 7 月 18 日
喜歡:整潔度和員工素質
Reported issue with bathroom door sticking in our room. Also twice when using washroom on Level 1 - no toilet paper.
Scott
於 2025 年 7 月住了 2 晚
4/10 不太好
Sara
2025 年 7 月 18 日
喜歡:整潔度和員工素質
Had a huge spider near the window in my room.
The cleaning staff are very noise- no luck sleeping in after 8am.
Sara
於 2025 年 7 月住了 1 晚
6/10 一般般
Sofia
2025 年 7 月 17 日
Dommage que le toboggan et la piscine extérieure ait été défectueux alors qu’on est en pleine haute saison et que c’est un hôtel familial. La machine à gaufre a été hors service 1 journée aussi. Points positifs: bel emplacement proche de Sandbanks, déjeuner correct, personnel courtois. On recommande quand même.
Sofia
於 2025 年 7 月住了 4 晚
6/10 一般般
Martin
2025 年 7 月 17 日
It was very humid in the room had smell of it and the sheets where humid also