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蘭卡斯特塔瑪爾飯店的評分

4 out of 5
蘭卡斯特塔瑪爾飯店
Boulevard General Emile Lahoud, Hadath, Beirut

評論

8.6

有夠讚

10 分，有夠讚；129 則評論中有 62 則" "
8 分，不錯哦；129 則評論中有 49 則" "
6 分，一般般；129 則評論中有 9 則" "
4 分，不太好；129 則評論中有 3 則" "
2 分，很糟糕；129 則評論中有 6 則" "

8.8/10

整潔度

9.0/10

員工素質

7.8/10

設施服務

8.4/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Rafi

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Elizabeth

喜歡：整潔度、員工素質和住宿環境和硬體
Free shuttle service, nice lobby and room, but the swimming pool wasn’t open
於 2024 年 4 月住了 2 晚
Rasha Hamed 於 2024年5月2日回覆
Appreciate your feedback

10/10 有夠讚

joseph

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Rasha Hamed 於 2024年4月2日回覆
Appreciate your feedback

8/10 不錯哦

Akram

情侶出遊
Good
於 2024 年 1 月住了 1 晚
Rasha Hamed 於 2024年2月22日回覆
Appreciate your feedback

2/10 很糟糕

Scott

不喜歡：整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Rasha Hamed 於 2024年2月22日回覆
Dear Mr. Scott,Please let us apologize about any inconvenience that happened, and we assure you that we will be working on every issue to improve. We hope to see you again to make your stay more enjoyable.

10/10 有夠讚

Rami，North Andover

Great staff especially the shuttle driver! Clean facility
於 2023 年 12 月住了 1 晚
Rasha Hamed 於 2024年2月22日回覆
Appreciate your feedback

10/10 有夠讚

Rayan

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Mazen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stayed there before
於 2023 年 11 月住了 1 晚
Rasha Hamed 於 2023年11月11日回覆
Appreciate your feedback

10/10 有夠讚

Rashid

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Rasha Hamed 於 2023年10月18日回覆
Appreciate your feedback

6/10 一般般

Samir

於 2023 年 9 月住了 4 晚
Rasha Hamed 於 2023年10月6日回覆
Appreciate your feedback

10/10 有夠讚

iyad

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent service
於 2023 年 9 月住了 1 晚
Rasha Hamed 於 2023年9月29日回覆
Appreciate your feedback

6/10 一般般

Ramzi

於 2023 年 8 月住了 2 晚
Rasha Hamed 於 2023年9月25日回覆
Appreciate your feedback

10/10 有夠讚

Richard

喜歡：整潔度、員工素質和住宿環境和硬體
good stop off for airport
於 2023 年 8 月住了 1 晚
Rasha Hamed 於 2023年8月28日回覆
Appreciate Your Feedback

10/10 有夠讚

Alexandra

喜歡：整潔度、員工素質和住宿環境和硬體
Alles top, Zimmer sauber , Badezimmer sauber , Pool sauber Personal sehr freundlich und hilfsbereit. Shuttle Service perfekt
於 2023 年 7 月住了 2 晚
Rasha Hamed 於 2023年7月28日回覆
Appreciate your feedback

10/10 有夠讚

Trinito

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
No other comments
於 2023 年 7 月住了 1 晚
Rasha Hamed 於 2023年7月26日回覆
Appreciate your feedback

8/10 不錯哦

Dana，san francisco

家庭旅遊
Happy with this hotel.
於 2023 年 7 月住了 1 晚
Rasha Hamed 於 2023年7月21日回覆
Appreciate you feedback

8/10 不錯哦

ibrahem

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything was perfect except for the location, too far from everything. However the facility itself is 5 star worthy
Rasha Hamed 於 2023年7月19日回覆
Appreciate your feedback

10/10 有夠讚

Yaser

於 2023 年 7 月住了 1 晚
Rasha Hamed 於 2023年7月17日回覆
Appreciate your feedback

8/10 不錯哦

Rashidah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Rasha Hamed 於 2023年7月10日回覆
Appreciate you feedback

10/10 有夠讚

jack

喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly staff, especially Ali from front desk
於 2023 年 7 月住了 1 晚
Rasha Hamed 於 2023年7月5日回覆
Appreciate your feedback

10/10 有夠讚

Lama

喜歡：整潔度
於 2023 年 5 月住了 1 晚
Rasha Hamed 於 2023年6月5日回覆
Appreciate your feedback

10/10 有夠讚

Kevin

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel was very clean and neat. Hotel staff were very professional and friendly. The shuttle service provided by the hotel to travel back and forth to the airport was very convenient and the fact the hotel has a shuttle desk just outside area at airport once you pickup luggage and exit makes things very easy for arriving passengers to beirut. Had a very good experience staying at the lancaster tamar hotel.
於 2023 年 5 月住了 1 晚
Rasha Hamed 於 2023年5月10日回覆
Dear Mr. Kevin,Everyone at Lancaster Tamar Hotel loves to hear from customers like you! Thanks for spending your stay with us. Next time you're here we will try to make your stay more delightful. Have a good day!!

10/10 有夠讚

Kevin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were all very professional and polite. The hotel has a desk at the airport just outside when you pickup your luggage and exit which is very convenient. Just make sure to contact hotel with your arrival time before your trip so they can have the hotel van ready to take you to the hotel. The gym was under renovation at the time of visit so I did not have the opportunity to use it. There are a couple of malls within walking distance of the hotel and some restaurants close by. The room was very clean, neat and very quiet. If you need a hotel close to the airport thus is a good place to stay and the complimentary hotel shuttle service they offer is a great perk.
於 2023 年 4 月住了 1 晚
Rasha Hamed 於 2023年5月2日回覆
Dear Mr. Kevin,Thank you so much for this review. We are glad that we have met your expectations. Let us assure you that we enjoyed serving you as much as you enjoyed your stay. We hope to see you again soon. Best Regards,

2/10 很糟糕

Tomas

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very bad not clear
Rasha Hamed 於 2022年12月7日回覆
Dear Mr. Tomas,We take pride in giving outstanding service to every customer here at Lancaster Tamar Hotel. Thanks for bringing this incident to our attention, our sincere apology for that and we understand your frustration. We try to maintain the highest standards of service, but it's clear we fell short in your case. Hope that in your next visit will earn back your interests.

8/10 不錯哦

Rana

喜歡：整潔度、員工素質和住宿環境和硬體

8/10 不錯哦

Yevgeniy

於 2022 年 9 月住了 4 晚
Rasha Hamed 於 2023年11月11日回覆
Appreciate your feedback

10/10 有夠讚

Rina

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff and great service
於 2022 年 9 月住了 1 晚
Rasha Hamed 於 2022年10月3日回覆
Appreciate your feedback

10/10 有夠讚

Wesam

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was very nice and clean
於 2022 年 9 月住了 1 晚
Rasha Hamed 於 2022年9月29日回覆
Appreciate your feedback

8/10 不錯哦

KATHLEEN

於 2022 年 8 月住了 1 晚
Rasha Hamed 於 2022年9月5日回覆
Appreciate your feedback

10/10 有夠讚

Zaineh

於 2022 年 8 月住了 3 晚

10/10 有夠讚

Kariman

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I recommend it excelente ⭐️
於 2022 年 8 月住了 1 晚
Rasha Hamed 於 2022年10月10日回覆
Appreciate your feedback

10/10 有夠讚

Bob

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent Hotel, great service
於 2022 年 8 月住了 3 晚
Rasha Hamed 於 2022年8月24日回覆
Dear Mr. Bob,Thank you so much for this wonderful review. We are very happy to see such comments and we assure you that our team enjoyed serving you as much as you enjoyed your stay. We hope to see you again soon. Best Regards,

10/10 有夠讚

Mahmoud

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I Recommend this hotel
於 2022 年 8 月住了 1 晚
Rasha Hamed 於 2022年8月15日回覆
Appreciate your feedback

10/10 有夠讚

jad

於 2022 年 8 月住了 2 晚

4/10 不太好

Ghazi

親子旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Not too good
於 2022 年 7 月住了 1 晚
Rasha Hamed 於 2022年8月1日回覆
Dear Mr. Ghazi, We take pride in giving outstanding service to every customer here at Lancaster Tamar Hotel. Thanks for bringing this incident to our attention, our sincere apology for that and we understand your frustration. We try to maintain the highest standards of service, but it's clear we fell short in your case. Hope that in your next visit will earn back your interests.

8/10 不錯哦

Mamdouh

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 1 晚
Rasha Hamed 於 2022年7月26日回覆
Dear Mr. Mamdouh, Thank you so much for this wonderful review. We are very happy to see such comments and we assure you that our team enjoyed serving you as much as you enjoyed your stay. We hope to see you again soon

10/10 有夠讚

Pascal

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 1 晚
Rasha Hamed 於 2022年7月25日回覆
Dear Mrs. Pasval, Thank you so much for this wonderful review. We are very happy to see such comments and we assure you that our team enjoyed serving you as much as you enjoyed your stay. We hope to see you again soon

10/10 有夠讚

Nadia

於 2022 年 7 月住了 2 晚
Rasha Hamed 於 2022年7月15日回覆
Dear Mrs. Nadia, Thank you so much for this wonderful review. We are very happy to see such comments and we assure you that our team enjoyed serving you as much as you enjoyed your stay. We hope to see you again soon. Best Regards,

10/10 有夠讚

Mazen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All was great, thank you.
於 2022 年 6 月住了 1 晚
Rasha Hamed 於 2022年6月17日回覆
Dear Mr. Mazen, Thank you so much for this wonderful review. We are very happy to see such comments and we assure you that our team enjoyed serving you as much as you enjoyed your stay. We hope to see you again soon. Best Regards

10/10 有夠讚

Hoda

於 2022 年 5 月住了 4 晚

10/10 有夠讚

Mohamed Baraa

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent service
於 2022 年 4 月住了 1 晚
Rasha Hamed 於 2022年5月9日回覆
Dear Mr. Baraa, Thank you so much for this wonderful review. We are very happy to see such comments and we assure you that our team enjoyed serving you as much as you enjoyed your stay. We hope to see you again soon. Best Regards,

10/10 有夠讚

Fatme

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
From check in to everything else valley housekeeping the kitchen every staff member were amazing I highly recommend this property
於 2022 年 4 月住了 7 晚
Rasha Hamed 於 2022年5月9日回覆
Dear Mrs. Fatme, Thank you so much for this review. We are glad that we have met your expectations. Let us assure you that we enjoyed serving you as much as you enjoyed your stay. We hope to see you again soon. Best Regards,

10/10 有夠讚

Rashid

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service, delicious food, beautiful atmosphere
於 2022 年 3 月住了 1 晚
Rasha Hamed 於 2022年3月23日回覆
Dear Mr. Rashid, Thank you so much for this review. We are glad that we have met your expectations. Let us assure you that we enjoyed serving you as much as you enjoyed your stay. We hope to see you again soon. Best Regards,

10/10 有夠讚

Rashid

喜歡：員工素質、住宿環境和硬體和客房舒適度
Very polite and helpful staff, free airport shuttle, accommodating the time of my flight
於 2022 年 2 月住了 1 晚
Rasha Hamed 於 2022年2月23日回覆
Thank you so much for this wonderful review. We are very happy to see such comments and we assure you that our team enjoyed serving you as much as you enjoyed your stay. We hope to see you again soon. Best Regards

10/10 有夠讚

Roberto

於 2022 年 1 月住了 1 晚

6/10 一般般

Elvis

情侶出遊, 商務旅客
喜歡：員工素質
Rooms not good lobby very acceptable
於 2021 年 9 月住了 1 晚
Management 於 2021年10月19日回覆
Please let us apologize about any inconvenience that happened, and we assure you that we will be working on every issue to improve. We hope to see you again to make your stay more enjoyable. Best Regards

10/10 有夠讚

Hassan，Irving

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have been staying at this hotel regularly since 5 years and their service only gets better. The staff is super friendly and supportive, and i bet they got a rockstar management to be able to maintain that level of customer service year over year. The room is clean and well organized while their team manage to keep it clean every day.
於 2021 年 9 月住了 7 晚
Management 於 2021年9月25日回覆
Appreciate your feedback

10/10 有夠讚

Bassema

於 2021 年 8 月住了 5 晚

8/10 不錯哦

Fatima

喜歡：員工素質
Furniture old, need to be upgraded. Also the towels.
於 2021 年 8 月住了 2 晚
Management 於 2021年9月25日回覆
Thanks for your feedback

8/10 不錯哦

Nabil

商務旅客, 家庭旅遊
喜歡：整潔度和員工素質
it was ok noissue the building is ok
於 2021 年 8 月住了 3 晚
Management 於 2021年9月25日回覆
Thanks for your feedback