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"Struggled to find the parking, but ended up in the library car park which was a 2 min walk from the hotel. Great room, great helpful staff and loads of resturant close by. Would 100% use again "

"Perfect hotel for visiting the Harry Potter studio tour. Rooms are a bit dated but clean and have everything you need. Nice breakfast and friendly staff "

"Perfectly fit for purpose"

"The room was too cold and not so clean for the days we stayed at the hotel and staff was not so helpful as we expected . I stayed at the same place last year and it was great however this time the experience was different because of poor service. "

"advertised as a spa hotel but spa is not part of hotel facilities. very small and u have to pay. Also fully booked up so not avaliable to guests. this needs to be advertised cirrectly in advert. expensive enough but not justified for small upgrade room and no use of spa"

"Good parking and very clean property. However music from event hall was very loud until 11pm. Music carried on onto the 2nd floor about 3 am til about 5am. Awful night, none of us could sleep. No one yold us on check in that vreakfast was to be pre booked so imagine our surprise coming to breakfast with a child. Was a cery awful night with minimum sleep due to noise. "

"Lovely hotel, very friendly staff"

"Shortly after check in. An unknown male was lingering in my corridor and attempted to force entry to my room. I immediately informed the reception of this scary situation. Who said they would try to send someone to assist. No one came, called me back or knocked on my room to reassure me. Awful. "

"It was ok, needs updating but good staff and ok facilities."