Exterior

Reviews of Country Inn & Suites by Radisson, Manchester Airport, NH

3 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1003 reviews" "
Rating 8 - Good. 255 out of 1003 reviews" "
Rating 6 - Okay. 135 out of 1003 reviews" "
Rating 4 - Poor. 105 out of 1003 reviews" "
Rating 2 - Terrible. 67 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nadene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 1 night in May 2024
Response from Manager on 2024/5/21
Hello Nadene,We appreciate your feedback and are sorry to hear that your experience did not meet expectations. Please feel free to reach out to our management team directly to further discuss your concerns. Your input is valuable to us as we strive to improve our services for all guests.

10/10 Excellent

Harriet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was above and beyond excellent. The staff went out of their way to help with everything.
Stayed 1 night in May 2024
Response from Manager on 2024/5/21
Hello Harriet,We are delighted to hear that you had an exceptional experience with us, especially highlighting our dedicated staff members. We strive to provide outstanding service to all our guests. Your kind words are truly appreciated and we hope to welcome you back in the future.

4/10 Poor

Mark

Shuttle bus to and from the airport!!!!
Stayed 1 night in May 2024
Response from Manager on 2024/5/21
Hello Mark,We appreciate your feedback regarding our shuttle service. Should you need further assistance, please feel free to reach out to our management team for further assistance.

2/10 Terrible

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Manager on 2024/5/21
Hello Sharee,We are sorry to hear that your experience did not meet your expectations. Please reach out to us with any specific feedback you may have so we can address any issues you encountered.

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and hotel was great.
Stayed 1 night in May 2024
Response from Manager on 2024/5/20
Hello Sherry,We're delighted you enjoyed our hotel located in such a pleasant area. Your positive feedback is greatly appreciated. Thank you for staying with us!

6/10 Okay

Sean, dartmouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly desk staff, Check in and out was a breeze. Beds were much harder than we prefer. Parking lot isn’t that well lit, I was concerned about leaving my vehicle. It’s an average hotel at best. I wouldn’t stay again.
Stayed 1 night in May 2024
Response from Manager on 2024/5/21
Hello Sean, We appreciate your feedback and are glad to hear you had a smooth check-in and check-out experience with our friendly staff. We are sorry to hear that the bed firmness did not meet your expectations and understand your concern about the parking lot lighting. Thank you for choosing to stay with us, and we regret to hear that we did not fully meet your preferences. Your comments will be shared with the team for future improvements.

6/10 Okay

sopuru

Traveled with group
Liked: Amenities
Was okay
Stayed 3 nights in May 2024
Response from Manager on 2024/5/21
Hello sopuru,We appreciate you sharing your feedback and hope to welcome you back to our hotel in the future.

8/10 Good

Michael

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was very good the employees were very kind.
Stayed 1 night in May 2024
Response from Manager on 2024/5/20
Hello Michael,We are pleased to hear that you found our staff to be friendly during your stay. Our team takes pride in providing exceptional service to all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team directly.

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very surprised at the cost. I don't think you could beat it anywhere else. Very nice staff. Very clean.
Stayed 1 night in May 2024
Response from Manager on 2024/5/14
Hello Bert,We are glad to hear that you found our staff very nice and the hotel very clean. We strive to provide excellent service at competitive prices. Your feedback is valuable to us for future improvement. Please feel free to contact management directly with further comments or concerns.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
All was great and an amazing staff
Stayed 1 night in May 2024
Response from Manager on 2024/5/14
Hello Mark,We are delighted to hear that you had a positive experience with our staff during your stay. Your kind words are truly appreciated. Should you have any more feedback or require further assistance, please do not hesitate to reach out to our management team.

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 2024/5/14
Hello Christina, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kim was very nice and accommodating she has very professional but other than that I loved this hotel....
Stayed 1 night in May 2024
Response from Manager on 2024/5/10
Hello Ryan,We appreciate your kind words about Kim's service and are glad you enjoyed your stay overall. If you have any other feedback or suggestions, feel free to reach out to our management team directly for further assistance.

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lack of housekeeping . My daughter amd grandchild were here 5 weeks and saw housekeeping 4 times. Had to empty own trash , get clean towels , get more toilet paper . Was told housekeeping comes every 3rd day , well dont we wish . .Even upon requesting at front desk for housekeeping they didnt show. Spent $4500 here and hoped for better. At one point i told front desk that i shpuld get paid for doing my own housekeeping and he just laughed at me. NEver again
Stayed 4 nights in May 2024
Response from Manager on 2024/5/10
Hello Richard, I'm sorry to hear about your experience with our housekeeping services. We strive to improve our operations and appreciate your feedback. Rest assured your comments have been shared with the relevant team for review. Your input is valuable as we work to enhance our guests' experience. Thank you for bringing this to our attention.

10/10 Excellent

Sheila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 2024/5/10
Hello Sheila,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon.

10/10 Excellent

elisha, jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Manager on 2024/5/7
Hello elisha,We're thrilled to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another fantastic stay!

8/10 Good

Constance

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in May 2024
Response from Manager on 2024/5/7
Hello Constance,We are delighted to hear that you found our hotel to be clean and comfortable during your stay. Your satisfaction is our priority, and we hope to welcome you back soon for another enjoyable experience at our property.

10/10 Excellent

Kerry

Stayed 1 night in Apr 2024
Response from Manager on 2024/5/8
Hello Kerry,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and good location. Rooms were comfortable but a little dated. Hallways could be cleaner but rooms were clean. Good choices for breakfast. Fresh baked cookies in the afternoon were a nice treat. Rooms are only serviced every three days unless requested for more frequent.
Stayed 3 nights in May 2024
Response from Manager on 2024/5/7
Hello Douglas,We appreciate your feedback and are glad you enjoyed our property’s location and comfortable rooms. Your comments on the cleanliness are duly noted for future improvement. We're delighted you liked our breakfast options and the freshly baked cookies. Please note that our housekeeping service is scheduled every three days, but additional servicing can always be requested. Thank you for choosing to stay with us.

10/10 Excellent

Aina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay!
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/4
Hello Aina,We are thrilled to hear that you enjoyed your time with us! Your satisfaction is our top priority, and we appreciate your positive feedback. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back soon.

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Staff friendly. Dogs allowed
Stayed 4 nights in Apr 2024
Response from Manager on 2024/5/4
Hello Mary,We are glad to hear that you enjoyed our breakfast and found our staff friendly. At our hotel, we strive to provide a welcoming environment for all guests, including those with furry companions. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
I was flying out of Manchester airport early, it was convenient, staff were fabulous, super friendly & helpful
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/2
Hello Clare, We're thrilled to hear you found our location convenient and our staff friendly and helpful. Our team takes pride in creating a welcoming atmosphere for all our guests. Thank you for choosing to stay with us before your flight. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

cheryl, wolcott

Liked: Cleanliness, staff & service, property conditions & facilities
Very historic appearing with some element of culture without the typical hotel appearance and service.
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/4
Hello cheryl,We appreciate your feedback on our unique historic ambiance and cultural elements. It is always a pleasure to offer our guests a different experience from traditional hotels. For any further assistance or feedback, please do not hesitate to reach out to our management team.

6/10 Okay

Claudia

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/4
Hello Claudia, We appreciate your feedback and regret to hear that your experience did not meet your expectations. We value all comments as they help us improve our services for future guests. If you have any further details to share, please reach out to our management team directly. Thank you for choosing our hotel and we hope to welcome you back in the future.

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great.
Stayed 1 night in Apr 2024
Response from Manager on 2024/5/1
Hello Sandra,We are pleased to hear that you found our staff to be great. We appreciate your kind feedback and hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Amy

Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2024
Response from Manager on 2024/5/7
Hello Amy,We're delighted to hear you enjoyed your stay with us. Your satisfaction is our top priority, and we strive to provide a wonderful experience for all our guests. Should you have any future stays planned, feel free to reach out to our team for any assistance or inquiries.

10/10 Excellent

London

Stayed 1 night in Mar 2024
Response from Manager on 2024/5/1
Hello London,Thank you for choosing to stay with us! We are thrilled to hear that you had a wonderful experience at our hotel. If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future!

10/10 Excellent

Zulairam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manager on 2024/5/1
Hello Zulairam,We are thrilled to hear that you had an excellent stay with us. We hope to welcome you back soon for another wonderful experience!

10/10 Excellent

Kelli, wilmington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice free breakfast, everyone very nice
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/28
Hello Kelli,We are delighted that you enjoyed our complimentary breakfast and experienced exceptional service from our team members. Should you have any further feedback or require assistance, please feel free to reach out to our management team directly.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, good place to stay!
Stayed 3 nights in Mar 2024
Response from Manager on 2024/4/26
Hello Jay,We are thrilled to hear that you had a positive experience with our staff during your stay. It's wonderful to know that you found our hotel to be a good place to stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable visit.

8/10 Good

Timothy

What I did not like there was only one chair in the room
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/26
Hello Timothy,We appreciate your feedback regarding the chair in your room. Different room layouts cater to diverse guest needs. We encourage you to reach out to the hotel directly for any specific room preferences on your next stay.

4/10 Poor

Laurent, Springfield Garden

Disliked: Cleanliness, amenities, property conditions & facilities
ITS OK TO STAY FOR A NIGHT OR TWO THATS IT
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Laurent, We appreciate your feedback and are glad you found our hotel suitable for a short stay. If you have any further comments or suggestions, please feel free to reach out to our management team. Safe travels!

6/10 Okay

Christopher

Liked: Staff & service
The suite room was relatively compact, and there were ants everywhere. Woke up to a couple on the bed, even when no food was brought in there. Pillows are small squares, not full-sized ones. The suite rooms are also not soundproofed, as some websites advertise. Woke up to my neighbors discussing their morning plans before my alarm ever did. The staff was very friendly and helpful, but nobody was at the front desk when I went to check out and complain about the ant problem so I had to do express online checkout.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/25
Hello Christopher, I'm sorry to hear about your experience. We appreciate your kind words about our staff. Your feedback on the room and noise concerns is valuable and will be shared with our team for improvements. Please feel free to reach out to management directly to address any outstanding issues from your stay.

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the price. Friendly staff. Clean. Quiet and safe.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/23
Hello Michelle,We are thrilled to hear you enjoyed your stay with us! Our team works hard to provide a welcoming environment for all our guests. Thank you for recognizing our cleanliness and safety measures. Your positive feedback is truly appreciated.

8/10 Good

Brenda

Traveled with family and small children
Liked: Amenities
It was clean and in a great location for our needs. The staff was very friendly and helpful. The lobby was charming and the breakfast area was well kept. The rooms were ok, definitely aged, but comfortable. The bathroom was clean but old. It worked for our one night stay. I’d stay here again for a night but if my stay was longer I’d choose a newer property with more updated rooms.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/20
Hello Brenda,We are pleased to hear that you enjoyed the cleanliness of our hotel, our convenient location, and the friendly staff. We appreciate your feedback on our rooms and bathrooms and will take it into consideration. If your travels bring you back to the area, we hope you choose to stay with us again.

8/10 Good

Jay-Anne

Traveled with partner
Liked: Staff & service
The room was nice, although the curtains and rug had some dirt spots/stains. The push on/off button on lamps were very hard to use and just started unplugging/plugging in. And my husband 6’ HATED how low the toilet was. lol
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/20
Hello Jay-Anne,We appreciate your feedback on your recent stay with us. We have noted your comments regarding the cleanliness of the room and the usability of the lamps. Your husband's feedback on the toilet height is duly noted as well. We will address these points with our team for future improvements. Thank you for bringing these concerns to our attention.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Great service from staff, but building showing its' age
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/20
Hello Joseph,We appreciate your kind words about our staff and are glad you enjoyed their service. Rest assured that we are continuously working to maintain and improve our facilities for all our guests to enjoy a comfortable stay. Your feedback is valuable to us, and we thank you for sharing your experience.

10/10 Excellent

christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was staff for late check in, fruits in the lobby to welcome guests, and breakfast buffet was decent.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/19
Hello christine,We appreciate your feedback about our helpful staff, lobby fruits, and breakfast selection. Your satisfaction is important to us and we welcome the opportunity to host you again in the future.

10/10 Excellent

Maria

Traveled with partner
Great for the price!
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/17
Hello Maria,We are pleased to hear that you found our hotel to be a good value for your stay. Your feedback is truly appreciated, and we hope to welcome you back in the future for another enjoyable experience.

2/10 Terrible

Oded

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Incredibly dirty!!! Stayed one night and left!
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/17
Hello Oded, We're disappointed to hear about your experience and appreciate you bringing this to our attention. Please feel free to contact our management team to share more details about your stay. Your feedback helps us improve for all our guests.

10/10 Excellent

Byard, Meadowvale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Disappointed the hot tub was out of commission.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/14
Hello Byard,We appreciate your feedback and apologize for any inconvenience caused. We recommend reaching out to our management for further assistance or to address any concerns regarding your stay.

8/10 Good

Lynn

Liked: Cleanliness, staff & service
The facility needs a facelift!
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/16
Hello Lynn, We appreciate your feedback and will share your comments with our team for future improvements. Thank you for bringing this to our attention.

6/10 Okay

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
The room was comfortable, but definitely needs some work. You can tell the furniture is old, but it is still functional. The bathroom is nice, but the shower pressure is just okay. The staff was friendly and helpful and the hotel is quick to get around to most places. The fitness center had minimal equipment, but served its purpose. The free breakfast is good for the exact purpose it serves, but nothing great. This is definitely a middle of the road hotel that is best suited to a short stay.
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/14
Hello Laura,We appreciate your feedback on your recent stay with us. Our team always aims to provide a comfortable experience for our guests. Your comments will be taken into consideration for future improvements. We're glad you found our staff helpful and enjoyed the convenient location of the hotel. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed to stay here in a pinch before a storm. The room was comfortable and the people very friendly and courteous.
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/12
Hello Michael,We are pleased to hear that you found our accommodations comfortable and our staff friendly and courteous during your stay. Our team works hard to provide a welcoming environment for all our guests. If you ever find yourself in need of a place to stay in the future, we hope you consider us again.

6/10 Okay

Kenneth

Stayed 1 night in Apr 2024
Response from Manager on 2024/5/2
Hello Kenneth, We appreciate you choosing our hotel for your stay! If you have any further feedback, please don't hesitate to reach out to us. We value your input and look forward to welcoming you back in the future.

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlam at the checkmin desk was fast efficient and very friendly
Stayed 1 night in Apr 2024
Response from Manager on 2024/4/12
Hello Mary,We appreciate your positive feedback about the efficiency and friendliness of our check-in staff. Your satisfaction is our top priority. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team.

4/10 Poor

Kathleen

Disliked: Property conditions & facilities
Bathroom door stuck Air heat not working properly
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/11
Hello Kathleen, We appreciate you taking the time to share your feedback with us. Guest comfort is important, and we will share your concerns with the team for further review. We hope to welcome you back for a more seamless experience in the future.

10/10 Excellent

Tim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is pleasant and accommodating. The room was clean and quiet on Sunday and Monday nights. The business center is small but available to use if you need to do some work while here.
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/12
Hello Tim,We are glad to hear that you enjoyed the service provided by our staff and found your room clean and quiet during your stay. Our business center is indeed available for guests needing to get work done. Thank you for sharing your positive feedback with us.

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was professional and pleasant. The chamber maid was very nice and helpful. Very attentive. The breakfast was on point. It’s well worth it.
Stayed 2 nights in Apr 2024
Response from Manager on 2024/4/9
Hello Raymond,We are delighted to hear that you had a positive experience with our staff and enjoyed our breakfast offerings. Your kind words about our chambermaid are truly appreciated. Should you have any questions or require further assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us!

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. The staff was very nice n helpful
Stayed 1 night in Jan 2024
Response from Manager on 2024/4/9
Hello Virginia,We are thrilled to hear that you had a perfect stay and found our staff to be very nice and helpful. Should you have any future inquiries or require assistance, please do not hesitate to reach out to our management team directly. Thank you for choosing our hotel.

6/10 Okay

Tina

Stayed 1 night in Apr 2024
Response from Manager on 2024/4/26
Hello Tina,We appreciate you choosing our hotel for your stay. Feel free to reach out to us with any feedback you may have from your time here. We hope to welcome you back in the future for an even better experience.