6/10 一般般
Stéphanie
情侶出遊
2025 年 8 月 30 日
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean, the view on the golf from out room was nice, easy check in and check out.
Slight disappointment thought:
We requested a late check out for the day we were leaving (we wanted to leave at noon instead of 11:00) and the employee at the front desk declined the request saying it was a busy day the day after and they were low staff (which is understandable). What’s disappointing is that when we left the room for check out, while awaiting to leave our cards at the front desk, we were discussing randomly with another employee who was telling us it was a quiet at the hotel so we could have checked out later…
We also feel that we have been wronged when we booked the room with expedia.ca : the pictures displayed of the room we reserved and the picture un the confirmation as well was misrepresentation. As a mater of fact, there was a beautiful bathtub in the room on the picture, that justified the price we were willing to pay for the room and when we arrived in out room, there was no bathtub, only a shower.
I was looking forward to that for a relaxing morning, but it was impossible for me to have a bath in the room we were assigned to.
As we arrived late, it was impossible to ask for help to change the room.
I am not sure I will book with expedia again unfortunately…
Stéphanie
於 2025 年 8 月住了 1 晚