Beautiful location and views. Architectural Interior finishes in both the rooms and public areas are well done. Exceptional dinners’ cuisine. Staff and Service are personable and professional. A special thanks again to Raquel for her assistance, guidance and caring.
James
於 2023 年 9 月住了 1 晚
10/10 有夠讚
James,HOLLYWOOD
2023年9月24日
James
於 2023 年 9 月住了 2 晚
8/10 不錯哦
Jennifer
情侶出遊
2023年9月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautifully situated grand old hotel with commanding views across the lake. Very friendly, helpful & polite staff. The rooms & communal areas have been tastefully updated with modern touches. Lovely to be able to relax on the terraces or on a sun lounger down by the lake & swim. The swimming pool is rather oddly situated & is probably not quite in keeping with the rest of the hotel. The tennis court has an amazing view but the surface needs some tlc & it costs Euros20 an hour to play. It was a little disappointing that neither access to the gym nor the health/wellness area were included in the overnight stay. Again one had to pay extra for those. It would be worthwhile Expedia making that clear.
Jennifer
於 2023 年 9 月住了 2 晚
6/10 一般般
Kate
情侶出遊, 親子旅遊
2023年9月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel splendid was good but we encountered a few minor issues.
My request for non feathers was not met until a few days into the trip even though I’d sent an email request prior to my stay. The bed was one of the most uncomfortable beds I’ve ever slept in. Hard mattress and pillows like sacks. After a polite request they did change the pillows and covers. Another downfall was ants in my room. Not just one or two but quite a few. Not great, some crawling on my bed.
Food was ok, not the best I’ve had and was never piping hot, always luke warm. Breakfast was ok but again I’ve had better.
The hotel staff were lovely. The hotel as a whole looks very impressive, traditional and grand.
The private beach and seating area outside are great. A few loose decking pieces around the pool which could be dangerous. My son stood on a few with his bare feet. There was also a leaks in the main lobby and a musty damp smell along the corridor to our room which was often busy with people on conferences in the rooms off the corridor.
Spa was nice and relaxing although a water station is needed especially after a sauna!
Kate
於 2023 年 8 月住了 6 晚
4/10 不太好
Sara
家庭旅遊
2023年9月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Joli hotel, mais tout est en supplément
Personnel disponible et souriant, belle infrastructure (propre, entretenue...). En revanche, hotel choisi car avec une belle salle de sport qui se révèle être en supplément (information pas notée dans la description de l'hotel, alors que pour le parking ou le petit dejeuner c'est très clair). J'aurais eu cette information je n'aurais pas choisi cet hotel, en privilégiant une position plus strategique et moins excentrée (compromis que j'étais disposée à accepter pour la salle). Joli cadre mais il manque juste qu'on demande un supplement pour respirer aussi. Vraiment déçue des services.
Sara
於 2023 年 8 月住了 1 晚
10/10 有夠讚
Elliott
2023年8月27日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Elliott
於 2023 年 8 月住了 12 晚
8/10 不錯哦
Eugster
2023年8月11日
Eugster
於 2023 年 8 月住了 5 晚
10/10 有夠讚
Marc-André
2023年8月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect holidays!
We had such a good stay at Splendid hotel! The location is perfect and employees were really nice to us! We would like to give a special thanks to the 2 barman of the nights who were really funny and professional! We hope coming back in a near future!
Marc-André
於 2023 年 8 月住了 3 晚
10/10 有夠讚
Laurie
情侶出遊
2023年7月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Lovely staff, service and property. We will return.