I would like to address a concerning issue regarding my recent stay at this hotel. From midnight to 4 AM, the electricity was disconnected, creating significant safety and comfort concerns. As a guest who relies on a CPAP machine for proper sleep, the lack of electricity was particularly alarming. Additionally, the absence of air conditioning in a dark room made the situation even more uncomfortable. I do not believe this hotel meets the standards of a five-star establishment, and I will not be returning. I have shared these concerns with all relevant agents. This experience will undoubtedly impact the reputation of Hilton.
Ahmed
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Homer,Tel Aviv
情侶出遊
2025 年 3 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s accessible for everything and nice staffs
Homer
於 2025 年 3 月住了 5 晚
8/10 不錯哦
Esmahan
2025 年 3 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Otele geldiğimizde resepsiyondaki personeller güleryüzlü ve anlayışlı idiler yalnız kayıt işlemleri biraz ağır yürüyordu
Odamız temiz ve güzeldi
Oda kahvaltı konseptinde kaldığımız içün kahvaltılar yeterli ve güzeldi sadece içerideki garsonlar biraz somurtkandı
Esmahan
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Jean
2025 年 3 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Jean
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Inbal
2025 年 2 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Inbal
於 2025 年 2 月住了 3 晚
10/10 有夠讚
tim
情侶出遊, 商務旅客
2025 年 1 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was realy good had nice time thanks to all the people
tim
於 2025 年 1 月住了 3 晚
6/10 一般般
Metin
家庭旅遊
2025 年 1 月 25 日
喜歡:整潔度
Metin
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Armagan
2025 年 1 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Armagan
於 2024 年 12 月住了 1 晚
10/10 有夠讚
真實旅客
2025 年 1 月 5 日
真實旅客
於 2025 年 1 月住了 1 晚
6/10 一般般
Ali
2024 年 12 月 23 日
Ali
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Sue
家庭旅遊
2024 年 11 月 7 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful!
Sue
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Valérie
2024 年 9 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
La vue sur la terrasse était super
Valérie
於 2024 年 9 月住了 1 晚
2/10 很糟糕
真實旅客
2024 年 9 月 19 日
不喜歡:員工素質和住宿環境和硬體
Not really Hilton level
A hotel that is showing its age. This could be compensated for with excellent service, but unfortunately this is not the case. Check-in is only from 4 p.m., which is too late. The parking garage is not well signposted, so you drive past it first. There were not enough umbrellas. The disinfectant dispensers by the elevators were empty for two days. One of the four elevators was also broken for two days.
If you pay for the parking garage at reception, you only have 10 minutes to leave the underground car park - so stressful. This was at 9 a.m. But the 48 hours you paid for didn't end until 3 p.m.
Unfortunately, the Hilton Batumi lacks passion for its customers. A friendly smile is missing both at check-in and in the Sky Bar. It's a shame for the Hilton brand that you can no longer rely on the expected level of quality.
真實旅客
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Miraziz
2024 年 9 月 8 日
喜歡:整潔度
Miraziz
於 2024 年 8 月住了 7 晚
8/10 不錯哦
Badr,Riyadh
2024 年 9 月 2 日
Badr
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Christelle Lichaa
家庭旅遊
2024 年 8 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice experience. Close to everything
Christelle Lichaa
於 2024 年 8 月住了 1 晚
8/10 不錯哦
Enis
家庭旅遊
2024 年 8 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Enis
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Natalie
2024 年 8 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super Hotel
Natalie
於 2024 年 8 月住了 11 晚
8/10 不錯哦
Elizaveta
情侶出遊
2024 年 8 月 11 日
喜歡:設施服務
Check in was weird: we were told that they can’t extract money we paid two months ago when we booked the hotel. We did it through a standard web site and the receptionist asked us to contact this web site. Otherwise he can’t check us in. Somehow while we were trying to connect to internet, suddenly our payment was discovered. Another strange thing was a refusal to put our bar bill to our room because we didn’t have a credit. But no one proposed us to arrange a credit at check in. So the service for now doesn’t correspond a level of Hilton hotels in Europe or US.
Elizaveta
於 2024 年 8 月住了 3 晚
10/10 有夠讚
Yunus
2024 年 8 月 1 日
Yunus
於 2024 年 7 月住了 1 晚
10/10 有夠讚
Stein
2024 年 7 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel centrally located in Batumi
We enjoyed a week atvThe Hilton Batumi. Close to the beavh, were you can rent beachchairs, walking distance to town with restaurants and shops. Hotel is located in the middle of a park so quiet also. Rooftop Bar was great with great wievs, breakfast was fantastic with lots of options and freidnly staff, especially Aslani, the Maitre D was very friendly and helpful. Entire restaurant crew was very attentive. I would go back!!