So I picked this hotel in Battambang based on the Expedia online review at 8.4/10. However, once we arrived w/our Cambodian driver & using Google Map, we still could NOT find the hotel (google map gave wrong directions & there was no signage at the dark entryway into the hotel. We finally had to call the hotel front desk & ask them to send a driver to lead us to the hotel & arrived 30 minutes later. Upon arrival, we realized our 3 reserved rooms were all upstairs, requiring you to walk 2 steep flight of stairs to get there. I would describe it as a boutique, rustic old charm hotel (2 floors w/10 rooms—5 rooms on each floor) surrounded by plants/nature (very tropical-feel). It also had a pool and an outdoor open restaurant on the1st level & you can see/view both standing outside of your rooms on the 2nd floor. When we booked online, there were no pics or mention of our 3 assigned rooms w/b on 2nd floor w/2 set of stairs to get to & no elevators. We had our 90 yrs old elderly mother w/us. As a result, part of our family had to split up & find another nearby hotel to stay w/our elderly mom. We already booked the rooms via Expedia, so we couldn’t get a refund. Lastly, the bed linens/towels were damped and smelly, we got bitten by mosquitoes throughout the nights & the lady owner was NOT friendly! We DONOT RECOMMEND this hotel!!
