The staff was friendly and helpful. I did not like the lobby seating area because it was dirty with hair on the floor. Also, the room had a slight "old" smell. It was noisy due to alot of kids running around at night. They even knocked hard on our door and ran off. Need better supervision
Shelina
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Paul
家庭旅遊
2024年5月8日
不喜歡:員工素質
Due to horrific weather and flooding, we weren’t able to travel and had to turn around. I called and canceled our reservation, got charged anyway, and cannot get the hotel manager or general manager to return my calls. I have left 3 messages over 6 days and still no contact. I am a long-time Honors member and I think it may be time to become a Marriott guy. This is unacceptable
Paul
於 2024 年 5 月住了 1 晚
2/10 很糟糕
melissa
家庭旅遊
2024年5月6日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room restroom is old and dirty, housecleaning removed our towels and did not replace, we asked for replacement and none were available and offered us floor mats, I have left a message for the gm and it’s been 48 hours and no response.. will never stay here again. They need major improvements
melissa
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Sharon
商務旅客
2024年5月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Friendly staff, comfortable beds, overall a great hotel. Definitely on my list for next visit.
Sharon
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Shinnell
2024年4月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Shinnell
於 2024 年 4 月住了 1 晚
2/10 很糟糕
Alvina
家庭旅遊
2024年4月21日
不喜歡:員工素質和住宿環境和硬體
Worst stay at an Embassy ever. The staff was nice but No clean large towels. No available towels in the pool area. No shower gel, could not adjust the air conditioning unit and no Blankets for the pull out sofa. The suite door to the bedroom would not close or lock. Elevator hand rails loose and about to fall off.
Alvina
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Nancy,Altamonte Springs
情侶出遊, 寵物同遊
2024年4月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great price at a very nice property. Would definitely stay here again.
Nancy
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Catherine
家庭旅遊
2024年4月14日
Although the decor could use some updating, the facility is very nice and well kept
Catherine
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Tracy
商務旅客, 家庭旅遊
2024年4月11日
喜歡:設施服務
We enjoyed the safe, quiet, easy parking and dining options until 10 PM. We were able to get something to eat after checking in after 9 PM.