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Planet Holiday Hotel & Residence

4.0 star property
Boardwalk/promenade hotel with 4 restaurants and a full-service spa

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Planet Holiday Hotel & Residence offers therapeutic spa services like aromatherapy, massage, and reflexology. Conveniently near Nagoya Hill Mall and Harbour Bay Ferry Terminal, guests can dine at four restaurants or enjoy cocktails by the outdoor pool with attentive staff service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

7.4 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Deep soaking bathtub
Private bathroom
Free bottled water
  • 327 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
15 bedrooms
Premium bedding
Bathrobes
  • 516 sq ft
  • 15 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, in-room safe, desk, iron/ironing board

Premier Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Deep soaking bathtub
Private bathroom
  • 517 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Suite

Bathroom | Deep soaking tub, free toiletries, towels

Premier Suite

  • Sleeps 2

View all photos for Deluxe Room Triple

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room Triple

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Deep soaking bathtub
Private bathroom
Free bottled water
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Adjoining Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Adjoining Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Deep soaking bathtub
Private bathroom
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room (B2B)

Deluxe Room (B2B) | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room (B2B)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Deep soaking bathtub
Private bathroom
Free bottled water
  • 323 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Executive Suite

Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Triple Room

  • Sleeps 3
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About the neighborhood

Map
Jl. Raja Ali Haji, Sei Jodoh, Batam, 29432

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.7 km
  • Harbour Bay Ferry Terminal - 17 min walk - 1.4 km
  • Grand Batam Mall - 2 min drive - 2.3 km
  • BCS Mall - 3 min drive - 2.6 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Pondok Batam Kuring - ‬3 min walk
  • ‪Top 21 Resto & Lounge - ‬2 min walk
  • ‪Martabak Har - ‬4 min walk
  • ‪Sambel Mentah Bude Ida Jember - ‬7 min walk

About this property

Planet Holiday Hotel & Residence

Upscale hotel near Harbour Bay Ferry Terminal
Take advantage of a nightclub, a coffee shop/cafe, and dry cleaning/laundry services at Planet Holiday Hotel & Residence. Indulge in reflexology, aromatherapy, and a massage at Natural, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and concierge services
  • Luggage storage, a banquet hall, and newspapers in the lobby
Room features
All 282 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
Four Points by Sheraton Batam
  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 143 reviews
The price is NT$2,255
NT$2,728 total
includes taxes & fees
Nov 23 - Nov 24
Four Points by Sheraton Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 110,000 for adults and IDR 60,000 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Arirang
  • De Venus
  • KK Sky View
  • Shiang Palace

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On the boardwalk/promenade

Full-service spa

  • Aromatherapy
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Planet Holiday Hotel Batam
Planet Holiday Hotel
Planet Holiday Batam
Planet Holiday
Planet Holiday & Batam
Planet Holiday Hotel & Residence Hotel
Planet Holiday Hotel & Residence Batam
Planet Holiday Hotel & Residence Hotel Batam

Frequently asked questions

Does Planet Holiday Hotel & Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Planet Holiday Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Planet Holiday Hotel & Residence?

Check-in start time: 2 PM; Check-in end time: 6 AM.

What time is check-out at Planet Holiday Hotel & Residence?

Check-out is at noon.

Does Planet Holiday Hotel & Residence provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of IDR 150000 per vehicle applies.

Where is Planet Holiday Hotel & Residence located?

Situated on the boardwalk/promenade, this spa hotel is within 1 mi (2 km) of Nagoya Hill Mall and Harbour Bay Ferry Terminal. Grand Batam Mall and BCS Mall are also within 2 mi (3 km).

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Reviews

Planet Holiday Hotel & Residence Reviews

8.2

Very Good

8.0

Cleanliness

7.8

Location

8.4

Staff & service

7.0

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 112 out of 292 reviews
Rating 8 - Good. 119 out of 292 reviews
Rating 6 - Okay. 36 out of 292 reviews
Rating 4 - Poor. 17 out of 292 reviews
Rating 2 - Terrible. 8 out of 292 reviews

Reviews

10/10 Excellent

Poovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Kader Sultan Mohamed Asaraffali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome 👍
Stayed 2 nights in Sep 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style hotel motel . Great service and very good food
Stayed 9 nights in Apr 2025

10/10 Excellent

Mohamed Kotharisa

Liked: Cleanliness, property conditions & facilities
Good stay n very prompt setvice from house keeping..
Stayed 1 night in May 2025

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay after upgrade room
Stayed 1 night in Apr 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location hotel

Hotel location is good, near harbour, and good seafood restaurant
Stayed 2 nights in Jan 2025

10/10 Excellent

Poovan

Liked: Cleanliness, staff & service, property conditions & facilities
One of the hotels with a bathtub in Batam area.
Stayed 1 night in Feb 2025

10/10 Excellent

Mohamad Dali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travel with my wife and she's satisfied with the premises. Look forward to book again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Poovan

Nice
Stayed 2 nights in Mar 2025

6/10 Okay

Mohamad Halim

Disliked: Property conditions & facilities
Old Hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place with clean rooms and good facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy
Stayed 8 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent. Bath in the room was a bonus

Big comfortable rooms. Goid location Very friendly staff
Stayed 2 nights in Sep 2024

8/10 Good

KOK WAH

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious. The reception staff are very helpful. taxis are eaily available
Stayed 2 nights in Oct 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No car park space. Limited seat at bfast. Noisy during night when sleeping
Stayed 3 nights in Apr 2025

10/10 Excellent

KAH LOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff all around
Stayed 5 nights in Nov 2023

4/10 Poor

Jia Mei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**Disappointing Stay – Safety and Service Issues** We stayed in a triple room for two nights but only received amenities for two. The air conditioner couldn’t be switched to heating, and the bathroom was poorly designed. Water spread across the floor after showering due to a single drain near the toilet and a broken ventilation fan. My sister slipped, which scared my elderly mother. We tried calling to report the issue, but the phone didn’t work. After going to the front desk, staff sent someone quickly. Only the phone was fixed—none of the other problems were addressed. The ventilation was centrally controlled and turned off while the floor was still wet. We were told to call room service just to get extra carpets. A room change was requested but never arranged. The shuttle bus only runs on Fridays and Saturdays, which was inconvenient. Overall, poor facilities and lack of proper support made the stay very disappointing.
Stayed 2 nights in Sep 2025

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel
Stayed 3 nights in Aug 2023

10/10 Excellent

MOHAMMED KASSIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was amazing location and very convenient for me. If you are a party person then this is the right hotel to be in …
Stayed 5 nights in Jul 2022

10/10 Excellent

Tong Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money.

6/10 Okay

paul

Disliked: Amenities
It needs a good few $ spending on it. Carpet and bathroom in bad condition.
Stayed 7 nights in Mar 2025

8/10 Good

Seah

Liked: Staff & service, property conditions & facilities, room comfort
Limited dining seats during bfast time. None parking space for the staying at htl
Stayed 1 night in Dec 2024

8/10 Good

Bjørn Helge

Liked: Cleanliness, staff & service
Very friendly staff, standard ok its a old hotel. Extra pluss when they let me keep the room to 5,30pm without extra coast.
Stayed 2 nights in May 2023

4/10 Poor

Seah

Disliked: Cleanliness, property conditions & facilities, room comfort
Parking alway full. For guest should be special for the free parking on site
Stayed 2 nights in May 2024

8/10 Good

Ripon

Liked: Staff & service, property conditions & facilities
Stay okay
Stayed 2 nights in Apr 2024