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Hana Hotel

3.0 star property
Hotel with free breakfast, 8-minute walk to Nagoya Hill Mall

Choose dates to view prices

Hana Hotel seamlessly combines Indonesian charm with practical comforts. Guests start their day with complimentary breakfast featuring local cuisine at the on-site café. The sunny terrace provides a perfect relaxation spot, while the business center accommodates work needs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Desk, free WiFi

Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Desk, free WiFi

Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Desk, free WiFi

Standard Twin Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
Desk
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed
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About the neighborhood

Map
Komplek Business Center Blok IV No. 17, Nagoya, Lubuk Baja, Batam, 29444

What's nearby

  • Nagoya Hill Mall - 7 min walk - 0.6 km
  • Grand Batam Mall - 15 min walk - 1.3 km
  • BCS Mall - 18 min walk - 1.6 km
  • Harbour Bay Ferry Terminal - 3 min drive - 2.3 km
  • Batam Centre Ferry Terminal - 8 min drive - 8.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 27 min drive

Restaurants

  • ‪Warung Guling Pak Made - ‬4 min walk
  • ‪Yong Kee Istimewa Soup Seafood - ‬1 min walk
  • ‪Chocolates World - ‬1 min walk
  • ‪Baba Street - ‬3 min walk
  • ‪Evolution All Day Dining - ‬4 min walk

About this property

Hana Hotel

Hotel near Nagoya Hill Mall
Located close to Grand Batam Mall and Harbour Bay Ferry Terminal, Hana Hotel provides free breakfast, a terrace, and laundry facilities. The on-site Indonesian cuisine café, Hana, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and a front-desk safe
  • Newspapers in the lobby and a 24-hour front desk
Room features
All 61 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • Hana

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Terrace

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: IDR 120000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hana Hotel Batam
Hana Batam
Hana Hotel Hotel
Hana Hotel Batam
Hana Hotel Hotel Batam

Frequently asked questions

Is Hana Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hana Hotel?

Check-in begins at 2 PM.

What time is check-out at Hana Hotel?

Check-out is at noon.

Does Hana Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 120000 per person applies.

Where is Hana Hotel located?

Situated in Batam, this hotel is within 1 mi (2 km) of Nagoya Hill Mall, Grand Batam Mall, and BCS Mall. Harbour Bay Ferry Terminal and Batam Center Shopping Area are also within 6 mi (10 km).

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Reviews

Hana Hotel Reviews

7.8

Good

7.6

Cleanliness

8.2

Location

8.4

Staff & service

6.8

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 57 reviews
Rating 8 - Good. 26 out of 57 reviews
Rating 6 - Okay. 9 out of 57 reviews
Rating 4 - Poor. 4 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

Reviews

8/10 Good

Toshiyuki

Liked: Staff & service, property conditions & facilities
Good enough for price. Will probably stay again.
Stayed 1 night in Mar 2024

6/10 Okay

Ravindran

Disliked: Cleanliness, property conditions & facilities, room comfort
Once I check-in inside the room I got kerosene smell and few cockroaches moving around. Also the air con not working. I called the receptionist after 15mins somebody comes cannot settle the air con problem. Again 2nd person check air con also cannot settle. Then 3rd person came then settle the air con problem. I'm quite disappointed the service and the room as well. I think the hotel need to check the room before somebody check in all in order. Thank you Regards
Stayed 1 night in Jul 2022

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel sehr gepflegt guter Service und nette Mitarbeiter. Bin sehr zufrieden und würde wieder dort hin gehen.
Stayed 4 nights in Sep 2024

6/10 Okay

Kok Keong David

Liked: Property conditions & facilities, room comfort
Convenient location. Clean and comfortable room. Breakfast simple
Stayed 1 night in Jan 2020

6/10 Okay

Rajakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for budget stay
Stayed 1 night in Jan 2020

6/10 Okay

Syed

Liked: Staff & service
Disliked: Cleanliness
Short trip to Batam while staying in Johor for business
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
No room available. Manager gave a Romney in other hotel not so good (no lift and no breakfast).
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à redire Parfait 👍 Bien à tout niveau Très propre et moderne
Stayed 3 nights in Jun 2019

2/10 Terrible

Sok Li Shirley

Liked: Staff & service
Disliked: Cleanliness, room comfort

Unpleasant Stay

Very unpleasant stay. Heater not hot. Pillow too hard. Cockroaches can be seen everywhere in the room! Told the reception but they do nothing about it
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Cockroaches infested room

there are a lot of cockroaches in the room.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hana

Bathroom super small, pillows hard.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Towel given not really cleaned, location is good but lots of pickpockets near crowded area
Stayed 2 nights in Jan 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommend

Room is clean and there is a lift. Morning breakfast is good and the surrounding has many POIs.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good!
Stayed 1 night in Dec 2018

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall 4.5/5

Had an amazing stay. Very clean in the room interior.
Stayed 1 night in Dec 2018

8/10 Good

Chng

Clean rooms

The room was clean & comfortable. Not very spacious but definitely good value for money - you get what you pay for. Responsive & polite service staff. Choice of cable TV channels reasonable. The best part is that it’s conveniently located (within walking distance to the NED). Lots of eateries located nearby to choose from. It’s also not too far from BCS & Nagoya Hill shopping mall so you could grab a taxi for 50K Rupiah one way or opt for a motorcycle instead.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Good location

Clean in the room but shocking experience in the toilet, many coaches hidden under toilet bowl cover and crawling around toilet bowl ! Big and small coaches. I'm staying at level 4 room.
Stayed 1 night in Aug 2018

8/10 Good

johan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and clean

Would recommend this hotel when comes to low price and cleanliness.
Stayed 2 nights in Apr 2018

10/10 Excellent

kay soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is nice, location is good.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place but could be better! Thanks.

booked 3 rooms. 2 of the rooms was ok but the other 1 room has this weird smell and the bedsheet looks dirty and a little bit of stain. but that’s not a big problem anyway cause i enjoyed staying there and fyi, this is the second time i stayed there. this is a good budget hotel and hotel looks really really good. thanks.

6/10 Okay

Beh Jia jun

Disliked: Cleanliness, property conditions & facilities, room comfort
OK only
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay at Hana Hotel

Overall it was a pleasant stay. However, the restaurant should be opened long hours during the weekends and room service for food should be available 24 hours.
Stayed 1 night in Jan 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place central
Stayed 3 nights in Oct 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good place safe clean
Stayed 7 nights in Oct 2017

8/10 Good

Keane

Liked: Staff & service, property conditions & facilities, room comfort
generally clean. however my room have cockroaches crawling around the wall. toilet had a damp smell too.
Stayed 3 nights in Oct 2017