When we first arrived, there was toilet paper in the toilet even though the toilet had a seal on it. The lights in the vestibule automatically shut down, so when you come to your room at night, it's very dark until you turn the light on. There is no A/C in the lobby or vestibule areas, which makes it uncomfortable. The housekeeper didn't refresh our towels and placed towels we had left on the floor back on the bathroom hooks for us to reuse. The bedding is pretty much like a cheap motel's linens. The housekeeper didn't close our door after cleaning the room, leaving it open all day. They give your a coupon to use for breakfast at a nearby cafe where you can get one cup of coffee and one order of eggs. The cafe is pretty cheap looking and not very nice. When we complained, they did provide a breakfast in our room. The water does not go down the drain in the shower, leaving about an inch of water in the shower when you leave the shower. As noted by others and the owners, this is not a hotel, so don't expect much in the way of services. But even taking that into account, the amount they charge is quite high for providing very little (not even a decent reception to check in (it's their office on the side). On the plus side, it is newly renovated and is in a convenient location, although the block it is on has a funeral home and a vacant store on the corner.