「My husband and I were very excited to enter this hotel, which room furnishing is very modern and clean. What makes this hotel outstanding is that there is a little kitchen with stove, water-heater and micro-wave, which make our stay very convenient. We went to a nearby supermarket to buy groceries and enjoyed our meals in the room, and it saved us a lot of money. The toilet and shower is separated, which is another nice, neat design. There is another head for the hair-dryer for clients of curly...
「When we booked the hotel reply was their lift was not working , we got very worried cause we are in our early 70's. But they offer me an upgrade to another property of their's around the block. When we arrived in there , smooth check in and there's a gentleman helped us with our luggage all the way to our room.
Our room was about 800sq ft , very clean and modern ,.communication with them with whatsapp , always reply instantly. We had daily housekeeping , the cleaning was excellent, at first we...
「Very close to the metro system which runs directly to the airport. The apartment was clean and had everything that we wanted. Just be aware that if you book a room with a sofa bed these rooms are road facing and you do hear the traffic. But it was not an issue and we were super happy with the apartment. 」
「Words cannot express how beautiful this property is. The design is clean and modern. The service, incredible. It’s a calm oasis in a bustling city. My only regret is that we didn’t stay longer. 」
「Beautiful period property, lovely helpful staff. Clean and comfortable room. Good breakfast. Small pool but perfect for cooling down in after a day exploring. 」
「Everything was so smooth and the 1 bedroom apartment was tucked away in a quiet back area. Felt like we were hidden away in a safe environment. The management was on top of everything to make us comfortable. I would definitely recommend this property for cost effective, unique experience. 」
「The YOUROPO staff is incredible. We arrived late and it was our first time in Porto, parking in the city can be a bit difficult, also the street to our appartment is a walkable so we could not park in front to unload our luggage. They told us to leave it at their office and took it to our apt. themselves. We exrended our stay one more night but the apartment we were is was already booked so the move us to another building and once again took care of everything for us. The apartments are...
「Positive:
New decoration, very new and clean. Location is great, can reach most attractions on foot.
Free parking in the facility is secure and wonderful.
Negative:
We book the room the same morning we planned to check in. No one was there and no confirmation mail till we asked help from pedestrian to call the manager/owner. Need to reach them by phone or the email response via hotel.com can be 6-12 hours later.
The AC can warm up living room but no heater or AC in the bed room so it was a...
「Thus property was so quiet and clean. Loved the complimentary wine. The property manager was very nice and recommended eating places to us. Would definitely recommend this hotel for your future travels.」
「It was a fantastic apartment and great amenities.. perfect just what we needed and the off road parking was such a bonus in a busy city. Meet and greet was brilliant.. this is a must for anyone wanting to go to Porto and be working a look my distance of most sites.. 」
"The hotel is in good condition. The breakfast/dining area is nicely organized as well. The room is a bit on the smaller side though so we are lucky we packed light. The kettle was quite tiny, I mean it looks cute for sure but could be bigger.
The breakfast was so-so. While breakfast starts from 7:30 to 10:30am on weekdays and 7:30 to 11:30am on weekends, we were surprised that the warm breakfast items already ran out around 9am and the supposedly warm food was cold at times. The best item was the veggies, we love it a lot but you have to get there early because it always runs out!
We are gutted that we didn’t get the chance to try out the hotel’s restaurant during our stay. We initially planned to try it out on Saturday night but we only found out the restaurant was closed that evening… I think communication could have been better.
Overall, the reception and housekeeping staffs are pleasant and helpful. There was one housekeeping staff in particular (not sure about her name) but she always has a big smile on her face and was so cheerful, it was refreshing to see!"
"The room is spacious and clean.
However, we are having unreasonable charge of one night without our consent. We paid for 2 nights and our credit card had been charged for the 2 nd night and we were found out this debit on our Visa card later.
Not until our second email to the hotel that the management team explained this is a system error. We have very unpleasant stay with this issue."