The staff barely greeted people, the tonality was kind of unfriendly and this one receptionist almost seemed annoyed as sons as you talked to him. Must say, we were able to store our luggage so we could go around town until we could check in. There were 2 service people, the only ones that were nice. Over apl it seemed quite understaffed. Our room smelled of cigarettes because the vent was broken, we went into another room which was even worse. Third time was the charm luckily. We stayed for 6 days and some alarm went off in the middle of the night in 2 occasions. The pool water was cloudy. The area around was dirty, quite unsafe at night and it stank everywhere you went.