Dear Elena,Thank you for sharing your experience and for the excellent rating. We are pleased to know that you found our staff pleasant and friendly and that the hotel's location was convenient for your needs. We regret that the bed configuration did not meet your needs. We take note of your observation about the condition of the bathroom. Regarding breakfast, we appreciate your comment and inform you that we are working to increase the variety of vegan options. We look forward to welcoming you again to our hotel group. Kind regards

Dear Lori,Thank you very much for your excellent rating. We are delighted to know that your experience at our hotel was satisfactory. Warm regards

Dear Barry,Thank you for your excellent rating! We are glad to know that our location was ideal for your itinerary and that you enjoyed the friendliness of the staff as well as the cleanliness of your room. You have an entire hotel group at your service whenever you wish to return. Warm regards,

Dear guest,Thank you for your comments regarding the helpfulness of our staff and the good location of our hotel. We understand that the attic room with a skylight may not be to everyone's liking due to its unique style and limited natural light. For future visits, we encourage you to inform us of your preferences; we will do our best to accommodate you in a room that better suits your expectations. We appreciate your consideration of staying with us again and remain at your service for any future needs. Warm regards,

Dear Debra, thank you for sharing your experience with us. We are delighted to know that you enjoyed the authentic Spanish ambiance of our hotel and the excellent location. Our team always strives to provide friendly and helpful service to all our guests. We appreciate your feedback regarding the noise, and we will ensure to address it accordingly. We look forward to welcoming you back on your next visit to Barcelona. Warm regards,

Dear Sharon, thank you for your positive review. We are delighted you enjoyed our fantastic location, excellent rooms, and bathrooms. The size of our rooms complies with the established regulations. We appreciate your kind words about our staff and breakfast. Warm regards,

Dear Matthew, Thank you for highlighting the exceptional service provided by Yassim and our staff. We appreciate your feedback regarding the need for an upgrade in the property. Rest assured, we are constantly striving to enhance our facilities. Regarding the room size, please note that they comply with the established regulations. We apologize for any discomfort experienced during your stay. We hope to welcome you back in the future. Sincerely,

Dear guest,We are extremely pleased to receive your perfect rating and to know that you enjoyed the excellent location and cleanliness of our hotel. We appreciate your feedback and look forward to the pleasure of welcoming you again. Sincerely,

Dear guest,We appreciate your rating and are pleased that you found the location of our hotel to be excellent. We take note of your score and will work to continue improving.Warm regards,

Dear Amy. We are pleased to receive your rating. Thank you very much. You have an entire hotel group at your service whenever you wish to return. Regards,

Dear guest,We are very pleased that you enjoyed your stay with us, appreciating the good location and cleanliness of your room. We appreciate your recommendation and your rating. Warm regards,

Dear NeliaThank you very much for taking the time to share your opinion with us. We are delighted to know that we have contributed to making your trip an unforgettable experience.Anna R.Customer Service

Estimada Zuleyma.Muchas gracias por tu puntuación. Esperamos tenerte con nosotros nuevamente en un futuro.Saludos cordiales.

Dear Stefano,We greatly appreciate you taking the time to share your positive experience with us. Your recommendation is highly valued and motivates us to continue upholding our high standards of service. We look forward to the pleasure of welcoming you back in the future. Receive a warm greeting, Mónica S.Bande. Customer service

Distinguished Emma, Thank you very much for your rating and your kind comments. Regarding the noise in the street, given that we are located in the heart of the city, we understand that it may have been annoying and although the exterior rooms with views are highly valued by our clients, we would have liked you to mention this when you arrived at Reception, and we could have offered you another room that matched your preferences (subject to availability). Our priority is to make our clients' stay as pleasant as possible, and we will do everything in our power to serve you. Receive a cordial greeting, Norma A., Customer Service

Carmen,Thank you very much for leaving us such a great rating. We are glad that your stay was this good.Warm regards, Mónica S.Bande. Customer Service.

Dear Bernhard, We appreciate your rating and your positive comment. Sincerely, Norma A., Customer Service.

Dear Alessandro, We are glad that you enjoyed our central location. Thank you very much for your positive comments. Regarding the door, we appreciate his sincerity and we will transfer it to the corresponding department to have it reviewed. Comments like yours help us improve, thank you. Sincerely, Norma A., Customer Service

Dear Cérine, Thank you for your evaluation and for your sincerity, since everything helps us to improve. For us it is very important that our clients enjoy tranquility in the hotel, and we try to ensure that all people are respectful to maintain quality standards and avoid inconvenience to other clients. We regret that on this occasion we were not able to do so, and we offer our most sincere apologies for the inconvenience this has caused you. Regarding the brushes, we inform you that they have all been removed for hygiene reasons. Receive a cordial greeting,

Estimado cliente, Le agradecemos que nos haya puntuado. Atentamente,

Apreciada Alejandra, Muchas gracias por su puntuación y por sus positivos. Nos complace leer que considera nuestro hotel un lugar extraordinario. Reciba un cordial saludo,

Distinguished guest, We are pleased to read that you consider our hotel a charming place. The room assigned to you matches the characteristics of the one you chose in your reservation, but we regret that it did not meet your expectations. We would have liked him to inform Reception during his stay of the inconveniences he mentions, and our staff would have been happy to help him. We will transfer it to the corresponding department to review it and we apologize for any inconvenience it may have caused you. Receive kind regards,

Distinguido/a huésped, Gracias por puntuarnos. Cordialmente,

Estimado huésped, Le damos las gracias por valorarnos. Saludos cordiales,

Distinguido Diego, Le agradecemos su valoración. Cordialmente,

Dear Jenny, We are pleased to know that this is the third time you have stayed at our hotel. We appreciate you highlighting our central location and the kindness of our professionals. We will be happy to welcome you if you visit us again. Receive an affectionate greeting

Distinguida Estephanye, Le agradecemos que nos haya valorado, y su comentario sobre la amabilidad de nuestro personal. Nos hubiera gustado que comunicara durante su estancia ese olor que menciona, para averiguar el origen, y solucionarlo de inmediato. Lamentamos las molestias que le pudo ocasionar. Respecto a que la zona está vandalizada, no entendemos a qué se refiere ya que estamos situados en la zona más céntrica de Barcelona, que ha sido recientemente considerada una de las 4 ciudades más seguras de Europa, y la undécima de todo el mundo (empatada con Nueva York), según un estudio publicado por el semanario británico The Economist y llevado a cabo por The Economist Intelligence Unit. Lamentamos que su percepción fuera diferente, ya que estamos en pleno Barrio Gótico y es una zona muy concurrida por la proximidad del hotel a lugares de gran interés turistico. Esperamos que tuviera una agradable estancia con nosotros. Reciba un muy cordial saludo,

Dear customer, Thank you very much for your rating and for your comments. We appreciate your honesty, as opinions like yours help us improve every day. Sincerely,

Dear guest, We sincerely appreciate your kind comments and the positive evaluation you have given us regarding our location. We are pleased to know that you enjoyed our breakfasts and liked the mimosas. Best regards,

Dear customer, Thank you very much for your rating. Sincerely,

Distinguished Stefan, Gracias por tomarse el tiempo de compartir su opinión y por sus comments tan positivos. Estamos encantados de saber que disfrutó de su estancia. Saludos cordiales,

Dear customer, Thank you very much for your evaluation. Sincerely,

Dear customer,We appreciate your feedback and all your positive comments. We are delighted to read that you were satisfied and would stay at our hotel again. We would be happy to welcome you back if you decide to visit us again.Sincerely,

Estimado cliente,Muchas gracias por su valoración y por sus comentarios positivos.Atentamente,

Estimado cliente,Muchas gracias por su valoración.Atentamente,

"Dear customer, We appreciate your rating and your comments. Our hotel is centrally located, and we cannot control the street noise typical of the center of a large city. We regret any inconvenience this may have caused you, and while exterior rooms are most valued, we suggest that, if you visit us again, you mention your preferences upon check-in at the Reception, and they will try to offer you (subject to availability) a quieter interior room. Regarding the size of your room and breakfast, they adhere to the usual standards and regulations for hotels in its category. Nevertheless, we regret that they did not meet your expectations. Sincerely,"

Dear customer, Thank you very much for your positive rating and your comments. We are pleased that you positively highlight the cleanliness of our hotel. Regarding the size of the bathroom, it meets the usual standards and regulations for hotels of its category, although we regret that it did not meet your expectations. Sincerely,

Dear customer,We appreciate you rating our hotel with the highest score and your positive comments.Best regards,

Dear Kevin,thank you for your feedback; it's highly valuable to us.

Dear Danielle,Thank you for your kind words!,We're delighted to hear that our staff's friendliness and knowledge, along with the convenient transit and beautiful surroundings, contributed to a positive experience for you. We'd be honored to welcome you back in the future.

Dear Leonardo,Glad to hear you enjoyed your stay! Hope to see you again soon.

Dear Lindsey thank you for your feedback; it is highly valuable to us. Your insights aid us in making improvements.Sincerely Concha, reservations dpt

Dear Marit,thank you for your feedback; it is highly valuable to us. Your insights aid us in making improvements.sincerely Concha, reservations dpt

Querida Graciela Susana,Gracias por compartir tu experiencia positiva. Nos esforzamos por brindar a nuestros huéspedes la mejor experiencia posible, y saber que cumplimos con tus expectativas nos llena de alegría. Esperamos darte la bienvenida nuevamente en el futuro. Atentamente Concha, reservations dpt

Querido Alonso,Gracias por sus valiosos comentarios. Estamos encantados de saber que disfrutó de nuestra ubicación privilegiada.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro. Su satisfacción es importante para nosotros y nuestro objetivo es brindarle una experiencia aún mejor en su próxima visita. Gracias por elegir nuestro establecimiento.Atentamente Concha, dpto reservas

Dear Odd,Dear Michael, thank you for your feedback; it is highly valuable to us. Your insights aid us in making improvementsSincerely Concha, reservations dpt

Dear Denise, thank you for your feedback; it is highly valuable to us. Your insights aid us in making improvements.

Prezado Elias,Obrigado por compartilhar sua experiência positiva. Nos esforçamos para proporcionar aos nossos hóspedes a melhor experiência possível e saber que atendemos às suas expectativas nos enche de alegria. Esperamos recebê-lo novamente no futuro. Obrigado por nos escolher e pela sua gentil recomendação.Atenciosamente Concha, departamento de reservas