Stedet var sikker en flot sted for ca 10 år. Men stedet mangler en stor kærlig hånd og har ikke længer mange de ting som de stadig sælger stedet på.
Peter
於 2019 年 5 月住了 2 晚
4/10 不太好
真實旅客
團體旅遊
2019年4月30日
不喜歡:整潔度、員工素質和住宿環境和硬體
Staff aren’t very helpful, pool had way too much chemical in it (green and cloudy and WARM), our room had so many ants in it, bad location (cost us a lot of $$ if we wanted to go anywhere) they say at the front desk there is a shuttle for guests checking out but it costs 500 pesos. Food and drink is overpriced and extremely greasy, we couldn’t even eat our omelettes they were so drenched in butter. Would not recommend staying here.
真實旅客
於 2019 年 4 月住了 2 晚
2/10 很糟糕
真實旅客
2019年4月10日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Resort is too far.. We walked like 50 meters just to get to the room. Room smells like dead rat. My asthma got triggered after they sprayed some air freshener or disinfectant to get rid of the foul smell. Only stayed less than 5 minutes in the room and cancelled reservation. To our dismay, the hotel did not cancelled our reservation and still charged. This reservation ruined our vacation. Stay away
真實旅客
於 2019 年 4 月住了 1 晚
2/10 很糟糕
luisa ,london
2018年4月27日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overpriced & shabby Resort.
We booked this as a family treat . Ha Ha. Three rooms ... The facilities were exaggerated & totally underwhelming. The Pool had mirky water & looked very univiting . No beach .On entering the resort there was suppose to be a zoo which surmised of animals kept in poor conditions. Two horses in small muddy pens with the saddest faces was heart breaking to say the least . They were taking there sadness out on each other which was very hard to witness. I could go on . Terrible food & service. Breakfast was inedible. Dinner was full of MSG and expensive. They poor staff had not been trained at all , they did not even know prices of drinks so overcharged to cover them selfs. Room was very basic but seemed ok in a backpacker way until our ill fitting sheet came off during the night to reveal the dirtiest matterest. Quite revolving. Awful experience... could not wait to leave.
luisa
於 2018 年 4 月住了 1 晚
2/10 很糟糕
真實旅客
2018年4月14日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
The Good, the staff was friendly and occommodating.
The Bad, just about everything else.
The resort is rundown and unappealing. We booked the Bungalow for three nights. There was no furniture in the sitting room, just a TV stand with no TV and a stand with a mirror. There was an old love seat on the porch that we dragged into the room. There was also a 1.5 cubic foot fridge sitting on the floor in a corner. Coffee cups and a kettle but no coffee supplies. No face cloths or hand towels. Queen size bed listed on the web site bur it was a double bed with a terrible mattress. Ants in the bathroom. Air conditioner in the bedroom was not working. They did fix it when we complained. Wifi was only available in the bar. When we asked about room service the owner said we had to request it. When we did the girl swept the sitting room floor, emptied the garbage and left a roll of toilet tissue which we had requested. The bed was not made and the bathroom was not cleaned.The food in the restaurant was decent but nothing special. The grounds are cluttered and messy and not at all appealing. The road into the resort is in terrible shape and needs to be upgraded. There are much better hotels available on the island. I would not recommend this hotel. Poor value fot the money.
it was not a good experience. The place is too far and no closer shops. You have to pay huge amount of money to get away from the place. My room was not cleaned in my 4 days stay in the hotel. never again
真實旅客
於 2018 年 3 月住了 3 晚
8/10 不錯哦
ehel,alberta
2018年2月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peaceful and serine
Excellent relaxing resort with a 25 m pool and beautiful natural scenery. Dining right on the edge of the sea. Staff was amazing especially Hazel at reception who really went out of her way to help us out!!! The only drawback is that it is quite far from everywhere (1/2 hr tricycle ride from Santa fe and the ferry so you really are limited to the resort restaurant. Recommend you rent scooters in town to give you more freedom. You'll want them to explore the island anyway and you can get a good deal on ling term rentals in Santa Fe.