Lucky Bansko Aparthotel SPA & Relax

Property class: 5 and above

Choose dates to view prices

You can look forward to a poolside bar, a playground, and an arcade/game room at Lucky Bansko Aparthotel SPA & Relax. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to a massage, a body wrap, or hydrotherapy at Lucky Bansko, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, international cuisine, and a poolside location. Enjoy the gym, as well as activities like archery. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is NT$4,032
NT$4,484 total
includes taxes & fees
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

A cozy living room with a fireplace, a sofa, a dining table with fruit and a glass of wine, and a scenic view of trees and mountains through a window.

Deluxe Apartment, 1 Queen Bed with Sofa bed

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Studio

A hotel room with a bed, a desk with a computer, a chair, a coffee table with fruit, and a TV.

Standard Studio

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Apartment

A hotel room with a sofa, a coffee table with fruit, a TV, and an air conditioning unit.

Standard Apartment

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Plus Apartment

A modern kitchen with wooden cabinets, a built-in oven, and a dining area with a sofa and a coffee table.

Standard Plus Apartment

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Executive Apartment

A modern living room with a sofa, coffee table, and TV stand.

Executive Apartment

  • Mountain view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio

A modern hotel room with a bed, a chair, and a wall mural of mountains.

Luxury Studio

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Located in Bansko, Lucky Bansko Aparthotel SPA & Relax is in the city center. The area's natural beauty can be seen at Vihren and Banski Dren, while Paisii Hilendarski Historical Center and Museum of Otets Paisii Hilendarski are cultural highlights. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Visit our Bansko travel guide
Map
4-10 Kir Blago Todev Street, Bansko, 2770

What's nearby

  • Holy Trinity Church
    10 min walk - 0.9 km
  • Museum of Otets Paisii Hilendarski
    13 min walk - 1.2 km
  • Bansko Ski Resort
    2 min drive - 1.9 km
  • Vihren
    2 min drive - 1.9 km
  • Bansko Gondola Lift
    3 min drive - 2.2 km

Getting around

  • Sofia Airport (SOF)
    141 min drive

Restaurants

  • Яница
    6 min walk
  • Фермерски Пазар
    9 min walk
  • Орлово Гнездо
    9 min walk
  • Касапинова механа
    12 min walk
  • Mehana Bai Kotse
    12 min walk

About this property

Lucky Bansko Aparthotel SPA & Relax

  • Luxury family-friendly hotel remodeled in 2023 and located near Bansko Ski Resort
  • You can look forward to a poolside bar, a playground, and an arcade/game room at Lucky Bansko Aparthotel SPA & Relax. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a massage, a body wrap, and hydrotherapy at Lucky Bansko, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, international cuisine, and a poolside location. Enjoy the gym, as well as activities like archery. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
  • You'll also enjoy perks such as:
    • 3 indoor pools and a seasonal outdoor pool, along with a lifeguard on site
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Babysitting (surcharge), massage treatment rooms, and a vending machine
  • Room features
  • All 115 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Highchairs, baby baths, and children's books
    • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
    • Bathrooms with designer toiletries and shower/tub combinations
    • TVs with cable channels
    • Wardrobes/closets, mini fridges, and art supplies

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  • Pool
  • All inclusive
  • Spa
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6.8 out of 10, 6 reviews
The price is NT$10,107
NT$11,091 total
includes taxes & fees
Oct 25 - Oct 26
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Frequently asked questions

Does Lucky Bansko Aparthotel SPA & Relax have a pool?

Yes, this property has 3 Indoor pools, a seasonal outdoor pool, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Lucky Bansko Aparthotel SPA & Relax?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Lucky Bansko Aparthotel SPA & Relax on 2026/10/29 start from NT$4,032, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lucky Bansko Aparthotel SPA & Relax pet-friendly?

Yes, pets are allowed at this property. There's a deposit of EUR 100 per stay and a fee of EUR 30.67 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Lucky Bansko Aparthotel SPA & Relax?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Lucky Bansko Aparthotel SPA & Relax?

Check-out is at noon.

Does Lucky Bansko Aparthotel SPA & Relax provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 169.18 per vehicle applies.

Where is Lucky Bansko Aparthotel SPA & Relax located?

Located near the slopes, this Bansko hotel is in the city center and within 1 mi (2 km) of Holy Trinity Church, Vihren, and Chapel of the Holy Virgin. Paisii Hilendarski Historical Center and Bansko Permanent Icon Exhibition are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lucky Bansko Aparthotel SPA & Relax Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 99 out of 132 reviews
Rating 8 - Good. 19 out of 132 reviews
Rating 6 - Okay. 8 out of 132 reviews
Rating 4 - Poor. 4 out of 132 reviews
Rating 2 - Terrible. 2 out of 132 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and spa, Friendly staff.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool and the service were great. The A/C was only in the living area and not in the bedroom, so it was hard to sleep. Also, the A/C was a split unit with the outside portion on the balcony, so there was hot air blowing on us when we tried to sit on the balcony. The breakfast was average and not what I would expect from an 4-star hotel. Since the espresso bar was down, there was only coffee from a machine. We didn’t like the coffee so we went off property to get our morning cappuccino.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always choosing it, because of the super nice staff and cleanliness.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ckean and beautiful, the spa was amazing and the staff wonderful!! Thank you
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is priced at the high end for this town, while it provides a run-down facility and mediocre hygiene. The in-room amenities barely work and carry the marks of many years of service, the towels have stains, and judging by the dates on the product labels of the equipment, the room we stayed in has not been refitted in at least 13 years. This was the worst spent 150 eur per night!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
Stayed 5 nights in Jul 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia

Ótimo. Quarto grande. Spa sensacional. Café da manhã não convencional mas delicioso
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPA ist absolut top!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect.High quality of services.
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were a credit to the hotel. Great facilities.
Stayed 5 nights in Feb 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Unfortunately I was disappointed

Unfortunately we were disappointed. The room it's too overpriced. For the price of 200 euros per night you can find a lot of better hotels in Bansko at half price. The hotel doesn't look for a 5 star hotel. The room doesn't look like the photos it's too basic like a 2,3 star room hotel and the mattress was too cheap I wake up with backpains. The worst thing was the stuff espessialy at the reception. Unhappy persons who doesn't want to help you, they barely speak English and they don't explain to you anything about the hotel and the facilities you have already paid. The only positive things are the breakfast and the cleanliness of the hotel. The spa was OK but the rooms of sauna and steam bath were too small for 2 persons only. You can find even in 3 star hotels spa's triple in size.
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Stayed 7 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice. Spa needs extended hours.

Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

smart place to stay in bansko

Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Stayed 7 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist ideal für Kinder und auch für Eltern, um eine Auszeit zu nehmen. Wir haben es wirklich genossen
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
Stayed 6 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Parents loved it. Amazing service, facilities and perfect location.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel but...

Our stay was good but on Monday, early in the morning at 8:30 we woke up from drill sound because they propably had repairs. We were never informed about this inconvinience. They could deal with it later. Moreover, the spa area was crowded and you couldn't relax due the bad behaviour of some kids. This is a very good hotel and I feel sorry because the quality isn't like it used to be. If you make more rooms for more visitors then you have to expand the facilities like the pool and the spa area.
Stayed 3 nights in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness
A lot of child in spa center .there was a lot of lightning in spa center. The water in cold pool it was dirty..
Stayed 4 nights in Mar 2019