Family Cabin | Terrace/patio
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Reviews of El Pedron Hotel

3 out of 5
El Pedron Hotel
Eloy Alfaro y Luis A. Martinez, Baños de Agua Santa, Tungurahua

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 5 out of 19 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gabriela

Traveled with family
Do not recommend!!!
This booking was very disappointing. We could not even check in!! The hotel did not answer the door when we rang, didn't answer any of the numbers we called (the hotel sign had a different number from the booking and we tried both several times!!). We spent over an hour trying to check in and we finally gave up as it was raining and we didn't know what else to do. We ended up having to spend more money at another hostel. Frustrating and stressful when you are travelling from out of the country and don't have the means to get in contact with someone. The hotel didn't even try and contact us to see why we didn't show up. I felt like it was a scam because there were no people around. Very disappointing!!
Stayed 1 night in Feb 2023

8/10 Good

Jane

Stayed 1 night in Feb 2023

2/10 Terrible

Jenny

Traveled with family
Disliked: Staff & service
The manager was super rude and she don't want to respect the reservation apart saying that she doesn't work wit Expedia.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness
It has an excellent location.
Stayed 1 night in Apr 2021

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, room was a little on the small side for luggage space. Sink had only hot water connected. Breakfast was great, we were allowed to store luggage for a few hours after checkout. Was a rear room and had loud noise from pump or something and dogs barking. I would ask for room in another area next time.
Stayed 1 night in Feb 2020

10/10 Excellent

Ed, Paradise, California

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the beautiful courtyard view. You could also see all the way to the mountains. It was quiet and restful.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. The proprietess is very kind and helpful though no one speaks much English.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Andrés

Stayed 1 night in Jan 2023

10/10 Excellent

Roberto carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y acojedor recomendado parece como estar en la naturaleza tranquilo y relajador y de las personas que nos atendieron muy amables. Nos sentimos como en un hotel 5 estrellas
Stayed 1 night in Aug 2022

2/10 Terrible

Bon

Traveled with family
anfitrión menciono no haber encontrado mi reserva
Stayed 1 night in Aug 2022

2/10 Terrible

Gabriela

Disliked: Staff & service
Stayed 1 night in Apr 2022

8/10 Good

JOSE

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

xavier

Traveled with family
Liked: Cleanliness, staff & service
Excelente atención
Stayed 1 night in Sep 2021

8/10 Good

Henri-Philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
La gérante est très gentille mais la chambre n'était pas très propre... Mauvaise odeur, la literie est vieille, l'état général laisse vraiment à désirer...
Stayed 1 night in Apr 2021