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全季華馬克飯店的評分

3 out of 5
全季華馬克飯店
5 Soi Ramkamhaeng 15, Ramkamhaeng Road, Bangkok, Bangkok

評論

6.8
10 分，有夠讚；131 則評論中有 19 則" "
8 分，不錯哦；131 則評論中有 45 則" "
6 分，一般般；131 則評論中有 44 則" "
4 分，不太好；131 則評論中有 13 則" "
2 分，很糟糕；131 則評論中有 10 則" "

6.6/10

整潔度

7.8/10

員工素質

6.6/10

設施服務

6.0/10

住宿環境和硬體

7.6/10

環保程度

評論

4/10 不太好

Chin Hung

不喜歡：整潔度、住宿環境和硬體和客房舒適度
設施，好舊 交通只有座船 或call車
設施，好舊 冷氣好嘈 床單好污糟有污跡
於 2023 年 5 月住了 1 晚

4/10 不太好

MO，曼谷

不喜歡：整潔度、住宿環境和硬體和客房舒適度
房間整潔乾淨，但是設施老舊
房間很整齊 但是馬桶一沖水完就有怪聲 淋雨的蓮蓬頭的水很小 水壓不穩定 房間內的設施老舊 睡覺睡到一半會被冰箱的聲音嚇醒 走廊非常的暗。有點可怕 唯一的優點是離機場很近但是因為location比較偏僻 幾乎完全叫不到計程車
於 2018 年 2 月住了 1 晚
Ratchy 於 2018年4月13日回覆
We would like to thank you for choosing The Seasons Bangkok Huamark as your accommodation choice during your recent visit. Your constructive comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests. I hope we will have the pleasure of welcoming you again soon in The Seasons Bangkok Huamark.

2/10 很糟糕

Shing Nam

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
從未遇到這麼差的入住經歴，check-in要等一小時!
這是一間服務非常差的酒店，原訂了三間房，2間雙人房，一間3人房，預訂時是兩個booking, 當我們晚上7:10pm 抵達check-in時,一位叫Pathumrat K.的職員堅持只有一個booking, 我已經用電話show出2個booking，但她仍然不接受只收到一個2間房的booking，後來她給我一個酒店電郵將booking email轉發，但幾次也發不到，於是我叫她給我她個人電郵，傳了還是在等，後來我說明先給我1個booking的2個房間，不用全部人等，收到房key上房的朋友下來，說其中一間3人房沒有打掃，非常污糟及臭味，結果又要下來換房，等了許久差不多下午8pm，還是拿不到最後一間房，於是我們决定先出外吃飯，回來再取房，這位Pathumrat態度非常差，一句sorry也沒有，把我們來自香港，中國，台灣作難民看待，如果是西方人，相信不是這樣態度。建議大家不要入住這間酒店，避免遇到我這個非常不愉快的經歷。

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體
超值酒店
除了地點交通離地鐵遠，其他可以！

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：住宿環境和硬體
位置離開BTS很逺，出入不方便
地點不方便，出入坐的士

8/10 不錯哦

NANG ON，HK

喜歡：員工素質和住宿環境和硬體
善溝通能力
前台服務員友善

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體

8/10 不錯哦

Yat

喜歡：整潔度和員工素質
房間正體不錯只是面積比較細小,服務員服務很熱誠有禮.酒店側已
房間正體不錯只是面積比較細小,服務員服務很熱誠有禮.酒店側已是大型商場非常方便.

8/10 不錯哦

Monica

喜歡：整潔度
雖然位在曼谷周邊，非市區，不過坐交通船非常方便，不會塞車，生
雖然位在曼谷周邊，非市區，不過坐交通船非常方便，不會塞車，生活機能良好，給純度假的人入住，非常合適

6/10 一般般

Anonymous

不喜歡：整潔度
1.房間潮濕有螞蟻,設備老舊,感覺挺克難,廉價旅行團住的地方
1.房間潮濕有螞蟻,設備老舊,感覺挺克難,廉價旅行團住的地方 2.下次絕對不選這裡

10/10 有夠讚

Kiyoshi

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ザ シーズンズ バンコク フアマーク2023年08月13日 長年使っていますが、新型コロナ後は今回初めての宿泊。 以前と変わった点としては、 ①客室でのWIFIが無料で提供されるようになった。 これは大変嬉しい変化です。 ②朝食バフェが少人数用でロビー使用。 さらに宿泊者が少ない場合はロビーで個別に朝食が提供されるようになりました。 私が宿泊中は、7泊中2回がバフェ形式で5回が個別朝食でした。 以前よりも食事のバラエティは減りましたが、朝食としては十分な内容です。 まだ宿泊数が十分に確保できないようなので、今後変わってくる可能性が高いです。 ③だいぶ年季の入った建物ですが、部屋は清潔に保たれています。 ④今回は最上階の8階に宿泊しましたが、以前一時的に窓を箪笥で塞ぐような仕様になったことがあり、大変残念でしたが、今回は窓が復活しました。 ⑤その代わり窓の前の机の上に冷蔵庫が鎮座するようになりました。 テレビが壁掛け式になってテレビ台に置いてあった冷蔵庫が机上に移動したみたいです。 しかしこれは是非床面にでもいいので、机上からは取り除いてもらいたいです。 ⑥クローゼットもリストラされ、机の上に簡単なハンガーラックが設置されました。 上着はいいとして、スラックスをぶら下げると机にぶつかって邪魔になります。 しかしこの程度はホテル料金を考えると致し方ないかもしれません。 ⑦ホテル自体の問題ではありませんが、隣にあるモール・ラムカムヘン（モール3）がほとんど廃墟状態です。 3階から上は閉鎖されています。 飲食店としては、8番ラーメン、ナイン（9）、スターバックスの3店のみでした。 上の階にあったフードコートはもちろんありません。 ラムカムヘン通りを挟んだ反対側のモール3の半分は相変わらず更地のまま。 外での飲食が近場で確保できないのはちょっと不便です。 ⑧あと数年でラムカムヘン通りに地下鉄？が開通するようですので、それまで辛抱するしかないかもしれません。 それまではVISAタッチや便利なアプリが使えるようになったエアコン・バスを活用して動き回るしかありません。 ⑨ホテルスタッフの皆さんは、相変わらずとてもフレンドリーです。 中心地から離れてはいますが、飲食店の件を除けば、利用目的にもよりますが、とてもコストパフォーマンスはいいと思います。
於 2023 年 8 月住了 7 晚

2/10 很糟糕

Antonio

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2023 年 7 月住了 4 晚

8/10 不錯哦

Kritsana

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 1 月住了 1 晚

6/10 一般般

JAMES，DREXEL HILL

喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
於 2021 年 12 月住了 7 晚

8/10 不錯哦

YOSHIAKI

喜歡：整潔度、住宿環境和硬體和客房舒適度
ショッピングモールに近い、便利なホテル
運河のボートを利用してホテルので移動しました。桟橋に到着後、ショッピングモールの駐車場を横切ればホテルの正面玄関につきます。朝食は、団体客が観光バスで出発する9時直前が混雑しますので、7:00-8:00の利用をお勧めします。7Fに滞在しましたが、シャワーの水量は十分あり、温度も熱く満足でした。
於 2019 年 9 月住了 3 晚

4/10 不太好

masashi

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good eats
There are a lot of eating places around. Buses and canal boats were very convenient.
於 2019 年 8 月住了 2 晚
Ratchanikul 於 2019年8月21日回覆
Thank you very much for your positive constructive comments. With best regards

10/10 有夠讚

eric

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable place
Convenient and nice people
於 2019 年 7 月住了 2 晚
Ratchanikul 於 2019年7月10日回覆
Dear Eric Greetings from The Seasons Bangkok Huamark! First of all, thank you very much for your kind support and choosing The Seasons Bangkok Huamark as your accommodation choice during your recent visit. I sincerely appreciate you taking the time to let us know and also sharing your experience with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Seasons Bangkok Huamark. In the meantime, I remain at your disposal should you require any further assistance. Best regards

8/10 不錯哦

Tris

喜歡：整潔度和員工素質
Thankful for the friendly staff who can speak English! The room was also adequately equipped with the basic facilities, so that was sufficient for my one night stay!
於 2019 年 4 月住了 1 晚
Ratchanikul 於 2019年5月1日回覆
Dear Tris First of all, thank you very much for your kind support and choosing The Seasons Bangkok Huamark as your accommodation choice during your recent visit. I sincerely appreciate you taking the time to let us know and also sharing your experience with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Seasons Bangkok Huamark. In the meantime, I remain at your disposal should you require any further assistance. Best regards

8/10 不錯哦

Yong

喜歡：整潔度和員工素質
Overall the hotel was nice. The bedroom was clean and it has all the basic amenities such as soap, shampoo and all except for toothbrush and toothpaste. It will be good if they can renovate the toilet as the toilet is the only part of the hotel that is lacking. The silicon holding the glass door for the shower area was peeling off and the ledge that was holding the glass door was also loose.
於 2019 年 4 月住了 3 晚
Ratchanikul 於 2019年4月30日回覆
Dear Yong Greetings from The Seasons Bangkok Huamark! First of all, thank you very much for your kind support and choosing The Seasons Bangkok Huamark as your accommodation choice during your recent visit. I sincerely appreciate you taking the time to let us know and also sharing your experience with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, we really appreciate your constructive comment regarding the rest room is poor. Please rest assured that our Department Heads concern have been seriously briefed to ensure that the regular maintenance schedule is following up to maintain the rest room’s condition and standard of cleanliness are emphasized to make the accommodation comfortable one for all guests. Thank you again for sharing your experience, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to The Seasons Bangkok Huamark. In the meantime, I remain at your disposal should you require any further assistance. Best regards

6/10 一般般

真實旅客

インターネット
wi-fi が時々使えなくなることがある。そんな時でもフロントロビーでは使えることが多いです。それでもダメな場合は、ホテルの近くにインターネットカフェがあります。料金はとても安くて1時間15バーツです・
於 2018 年 12 月住了 1 晚
Ratchanikul 於 2019年1月2日回覆
Dear インターネット Thank you for taking the time to tell us about your experience at The Seasons Bangkok Huamark. Hope to welcome you again. Best regards

6/10 一般般

真實旅客

食べ放題
ホテルの目の前にあるショッピングモールに、シャブシというタイ人が経営している日本料理店があります。食べ放題で寿司天ぷらおでん、フルーツドリンクアイスクリームも全て食べ放題です
於 2018 年 11 月住了 9 晚
Ratchanikul 於 2019年1月2日回覆
Dear 食べ放題 Thank you for taking the time to tell us about your experience at The Seasons Bangkok Huamark. Best regards

6/10 一般般

真實旅客

Ok
Hotel staffs are not that friendly
於 2018 年 10 月住了 1 晚
Ratchanikul 於 2018年10月30日回覆
Thank you for taking the time to tell us about your experience at The Seasons Bangkok Huamark. At The seasons, we strive to provide a superior service experience for every customer; therefore your score feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With best regards

8/10 不錯哦

Shigeru

喜歡：整潔度、員工素質和客房舒適度
日本語を話せる女性マネージャ
フロントに日本語を話せる女性マネージャーがいます。 名前はシュガーさんで、とても親切です。
於 2018 年 9 月住了 10 晚
Ratchanikul 於 2018年10月11日回覆
We would like to thank you for choosing The Seasons Bangkok Huamark as your accommodation choice during your recent visit. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests. I hope we will have the pleasure of welcoming you again soon in The Seasons Bangkok Huamark.

8/10 不錯哦

Shigeru

喜歡：整潔度、員工素質和客房舒適度
渋滞は関係なく市内に
バンコクの渋滞はとてもひどいです.しかし、ホテルのすぐそばにある水上バスの船着場を利用して行くと、渋滞は関係なく市内に行ける。
於 2018 年 1 月住了 5 晚
Ratchy 於 2018年2月5日回覆
We hope we will have the pleasure of welcoming you again soon in The Seasons Bangkok Huamark. Best regards

4/10 不太好

OSAMU

不喜歡：住宿環境和硬體和客房舒適度
外観は綺麗ですが、設備が老朽化し、室内はみすぼらしい。エアコンの効きも悪く、音も煩くて寝れなかった。
於 2018 年 1 月住了 1 晚
Ratchy 於 2018年2月5日回覆
We do read all guest comments and take serious actions and follow ups. The voice of customers has top priority at our hotel. Even if we cannot find full solution at the particular time, we keep in view for future possible project, as we may be find good opportunities to follow. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

8/10 不錯哦

JAMES

喜歡：員工素質和客房舒適度
Good value and location, bad shower.
Wrote a big detailed review, when I submitted it got an access denied message and everything disappeared.
於 2018 年 1 月住了 7 晚
Ratchy 於 2018年1月23日回覆
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, we really appreciate your constructive comment regarding the bad shower.We do read all guest comments and take serious actions and follow ups. Thank you again for sharing your experience, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
客層
空港からはタクシーで20分程で着きます. 宿泊客は中国やインドの団体が多い.
於 2017 年 12 月住了 5 晚
Ratchy 於 2018年1月24日回覆
We would like to thank you for choosing The Seasons Bangkok Huamark as your accommodation choice during your recent visit. Your constructive comment has certainly raised many areas of concern that need to be addressed and will inspire us to strive harder for our future guests. I hope we will have the pleasure of welcoming you again soon in The Seasons Bangkok Huamark.

6/10 一般般

saovanee，Thailand

喜歡：員工素質
Staff is nice. The location is really good, near the Mall (ramkhamhaeng), ramkhamhaeng universityt (walk within 10 mins).
於 2017 年 9 月住了 2 晚

10/10 有夠讚

eric

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient and great staff!
Wonderful. Easy access to everything!!highly recommended!!great price also.
於 2017 年 7 月住了 4 晚

8/10 不錯哦

Nunglutai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 1 晚
Ratchy 於 2017年6月29日回覆
Dear Khun Nunglutai Greetings from The Seasons Bangkok Huamark! First of all, thank you very much for your kind support and choosing The Seasons Bangkok Huamark as your accommodation choice during your recent visit. I sincerely appreciate you taking the time to give us a scoring.It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Seasons Bangkok Huamark. In the meantime, I remain at your disposal should you require any further assistance. Best regards Director of Revenue & Distribution

8/10 不錯哦

Nunglutai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 1 晚
Ratchy 於 2017年6月29日回覆
Greetings from The Seasons Bangkok Huamark! First of all, thank you very much for your kind support and choosing The Seasons Bangkok Huamark as your accommodation choice during your recent visit. I sincerely appreciate you taking the time to let us know and also sharing your experience with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Seasons Bangkok Huamark. In the meantime, I remain at your disposal should you require any further assistance. Best regards Director of Revenue & Distribution

8/10 不錯哦

AKIRA

喜歡：員工素質和客房舒適度
廊下がうるさいのが残念
ショッピングモールのすぐ近くで便利な場所にあります。大通りから離れているのでとても静かに過ごせます。しかしバス停から遠いので毎回長距離を歩くことになります。またマイナス点としてはインド人の団体がいつも宿泊しているらしく廊下での話し声のうるさい時間帯があります。
於 2017 年 5 月住了 5 晚
Ratchy 於 2017年6月29日回覆
Dear Akira san Greetings from The Seasons Bangkok Huamark! First of all, thank you very much for your kind support and choosing The Seasons Bangkok Huamark as your accommodation choice during your recent visit. I sincerely appreciate you taking the time to let us know and also sharing your experience with us. It is always a pleasure to receive positive feedback. On the other hand, it’s very difficult to avoid noise from individual nature of behavior and we would ask for your kind understanding and assure you that your comments have been of value to us to provide the best possible standards to our guests at all times. With best regards Director of Revenue & Distribution

6/10 一般般

Sanni，Helsinki

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Ok hotelli
Iha ok hotelli. Huone siisti, ehkä vähän kulunut, mutta kelpasi. Ilmastointi huoneessa huono. Säätövoimakkuudet siinä high ja low ja highlla huusi kun sisävesihinaaja ja lowlla joutu hikoilemaan yöllä.. Henkilökunta mukavaa ja hymyileväistä. Uima-allasta ei ole vaikka niin varaussivusto väittääkin.. Sitä olisi helteellä kaivannut. Aamupalaan petyin, ei juuri mitään länsimaalaista. Ei kananmunia, jogurttia tms. Riisiä kun ei aamupalaksi jaksaisi. Muroja sit vedin enemmän koska oli ainut länsimaalainen ruoka. En menisi uudelleen... Aasialaisille varmaan loistava hotelli.
Ratchy 於 2017年2月9日回覆
Dear Ebookers Thank you very much for your kind sharing your experience with us.it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Best regards

8/10 不錯哦

真實旅客

喜歡：員工素質和客房舒適度
Good budget hotel
Overall a okay hotel, though some may want wi-fi in their own rooms. Room AC outlets need fixing and one of the elevators is pretty scary with a lot of bumping. If you know how to use the canal boat or buses, I think it's a pretty good budget hotel.
General Manager 於 2017年1月18日回覆
Thank you again for sharing your experience, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Seasons Bangkok Huamark.

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體

6/10 一般般

charuwan

喜歡：整潔度、住宿環境和硬體和客房舒適度
แอร์เสียงดังมีเสียงน้ำหยด ลิฟกระตุกน่ากลัว

8/10 不錯哦

Kamolwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
สะดวกในการช้อปปิ้ง และหาของกิน
ใกล้แหล่งช้อปปิ้ง สามารถเดินไปได้

8/10 不錯哦

Kamolwan

喜歡：員工素質、住宿環境和硬體和客房舒適度
Not too bad
Staffs are helpful

8/10 不錯哦

Napasaphan

สะดวก
ใกล้เดอะมอลล์ราม

6/10 一般般

真實旅客

喜歡：整潔度、員工素質和客房舒適度
สะดวก จองผ่านที่นี่จะถูกกว่า walk in เข้าไป โรงแรมดูแอบเก่านิดๆ แต่โดยรวมสะอาดดีค่ะ

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體
とても不愉快
スタッフは概ね愛想は良いのだが、最近入ったレセプションの若い男性は 顔が会ってもニコリともしないし挨拶もしないし。その上不親切。 とても不愉快。

8/10 不錯哦

真實旅客

喜歡：員工素質
Decent hotel at a decent price. If you are too pick or believe you are richer than you are spend more money somewhere else. If you ant a room to sleep in and want to go out and enjoy the lifestyle then stay here

8/10 不錯哦

lolo，Stockholm

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good basic hotell
A basic but comfortable budgethotell with professional and Very friendly staff. AC was good,only Free wi-fi in lobby, but good strength there. Khlongboat station is Very near,so going to central Bangkok or to the fantastisk mall in Bangkapi is Quick and fun.

2/10 很糟糕

Bernie，Seattle

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Close to shopping
Mold in every corner of the bathroom and shower rod, ceiling in bathroom bubbled, needs new paint. Seals in Bath all need to be patched, not puttied over and over, shade in bathroom window delapitated, broken and filthy. Curtain in bedroom not on all hooks and who knows when those where last cleaned, the endtables appear to have been puttied to the wall, the bed had no mattress, but a hard pad and the room only had 2 coat hangers. I only stayed here for 3 days and if the stay had been longer I would've changed hotels the 1st day, however Expedia somehow cancelled my original reservation and had to rebook another room at 2:00am in the morning, with hotel staff that spoke no english and after an 18 hour flight, thanks, Expedia.
Mold
Ceiling crumling
More mold in shower
Mold in shower

6/10 一般般

Peter，Australia

喜歡：整潔度和員工素質
A good honest hotel without the frills and cost
I often stay here when in Bangkok. It's not the Ritz but it is clean, cheap and functional. I like the Mall location and the free tea/coffee making in room. Fairly close to the BKK airport, 15 minutes and $6 away by cab. Also accessible by airport train to Ramkamhaeng and then a 71 bus (less than $2).

8/10 不錯哦

真實旅客

喜歡：員工素質和住宿環境和硬體

4/10 不太好

Bernie，Seattle, WA

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Hotel close to mall
Mold in bathroom, broken blinds, dirty curtains and the bed was like sleeping on a slab of cement.

6/10 一般般

Peter

喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體

6/10 一般般

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
will not back to stay again. non wifi ... Now 2016
2016 already but for this hotel need to pay for wifi in room. and BF SOSO..
Ratchy 於 2016年5月3日回覆
Greetings from The Seasons Bangkok Huamark! First of all, thank you very much for your kind support and choosing The Seasons Bangkok Huamark as your accommodation choice during your recent visit. I sincerely appreciate you taking the time to complete the Guest Comment and sharing your experience. On the other hand, we very much appreciated related to breakfast. Please be informed that the hotel provided according to reservation we received. Moreover, we really appreciate your constructive comment regarding the internet access in room. May I take this opportunity to explain you a bit regarding this issue. As you may know that there are many booking channels to reserve the room at the hotels nowadays and different packages and booking conditions are considered according to the room rate. At the Seasons, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, it was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Seasons Bangkok Huamark.