室外游泳池,提供泳池遮陽傘和日光浴躺椅

曼谷斯瓦特爾飯店的評分

5 out of 5
曼谷斯瓦特爾飯店
53 Wittayu Road Lumpini Patumwan, Bangkok, Bangkok

評論

9.0

太棒了

10 分,有夠讚;1001 則評論中有 611 則" "
8 分,不錯哦;1001 則評論中有 300 則" "
6 分,一般般;1001 則評論中有 65 則" "
4 分,不太好;1001 則評論中有 13 則" "
2 分,很糟糕;1001 則評論中有 12 則" "

9.2/10

整潔度

9.2/10

員工素質

9.0/10

設施服務

8.8/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Monica

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店位置非常好,十分近BTS, 房間非常大,舒適及新,房間配套很不錯,因為是預早訂購,所以房價很理想,酒店附近是高級商場,可以到商場吃早餐,不一定選擇在酒店吃早餐,值得讚賞酒店職員十分友善及很幫忙!
於 2024 年 4 月住了 4 晚

6/10 一般般

Yuk Man

於 2024 年 3 月住了 4 晚
Sivatel Bangkok 於 2024年4月19日回覆
Thank you so much for your review and for taking the time to share your feedback! We're thrilled to hear that you enjoyed your experience with us. If there's anything specific you think we could improve upon to earn that extra 2 points next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences. We hope to welcome you back again soon!

10/10 有夠讚

WEI CHUN

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店的每一位服務人員態度都很親切熱心,房間乾淨整潔,床也舒服好睡,早餐也好吃。 下次來曼谷還是會選擇這間酒店👍
於 2024 年 3 月住了 3 晚
Sivatel Bangkok 於 2024年3月18日回覆
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience during your stay with us. Our team works hard to ensure that every guest feels welcomed and well taken care of. We're glad you enjoyed our clean and comfortable rooms, as well as our delicious breakfast options. We look forward to welcoming you back on your next visit to Bangkok!

10/10 有夠讚

Shek Fai Raymond

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 8 晚
Thank you for taking the time to review our guest 於 2024年3月7日回覆
Thank you for taking the time to review our guest score. We truly value your feedback and are committed to continuously improving our services. If there are any specific areas you feel we can enhance to better meet your expectations, please don't hesitate to let us know. We strive to provide exceptional experiences for all our guests and look forward to welcoming you back in the future.

10/10 有夠讚

HIU MAN

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
職員友善有禮,環境舒服
於 2024 年 2 月住了 4 晚
Sivatel Bangkok 於 2024年2月26日回覆
Thank you for your kind feedback! We're delighted to hear that you found our staff friendly and polite and enjoyed the comfortable environment. We hope to welcome you back soon!

10/10 有夠讚

JanetNet

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
同家人們已經係第二次入住,今次帶埋小朋友,小朋友唔爭氣地嘔左,退房時同服務員講聲唔好意思整到間房一陣味,佢地第一時間反應係關心左小朋友先,再話唔緊要,下次去曼谷一定會再入住
於 2024 年 2 月住了 4 晚
Sivatel Bangkok 於 2024年2月26日回覆
Thank you for choosing to stay with us once again and for sharing your feedback. We appreciate your understanding regarding the incident with your child and are glad to hear that you will consider staying with us again in the future. We look forward to welcoming you back to Bangkok.

10/10 有夠讚

Tan Nei

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Sivatel Bangkok 於 2024年2月28日回覆
Thank you for taking the time to leave your review. We appreciate your feedback.

10/10 有夠讚

Shun Man Michele

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Sivatel Bangkok 於 2024年1月31日回覆
Thank you so much for taking the time to provide us with your feedback and for awarding us a perfect score of 5/5! We are thrilled to hear that you had such a positive experience.Your feedback is invaluable to us, and it serves as a great motivation for our team. We strive to consistently deliver exceptional service, and it's rewarding to know that we met your expectations.We look forward to welcoming you back in the future. If there's anything specific that stood out to you during your stay, or if there are areas where we can further improve, please feel free to share your thoughts. We genuinely appreciate your input and aim to continually enhance our guest experience.Thank you once again for choosing us, and we hope to have the pleasure of hosting you again soon.

8/10 不錯哦

Chi Keung

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店位置非常優越出入方便,鄰近高級商場用餐方便,酒店房間有明顯翻新保養,感覺光猛舒適,職員服務相當令人滿意,早餐提供之食物款式較少,浴室之水壓不足,導至出水量令較細,但整體住宿體驗滿意
於 2023 年 12 月住了 14 晚
Sivatel Bangkok 於 2023年12月26日回覆
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel's location convenient and easily accessible, especially with its proximity to high-end shopping malls. It's wonderful to know that you enjoyed the renovated and well-maintained rooms, finding them bright and comfortable.We appreciate your kind words about our staff's service, and we're thrilled that your overall accommodation experience was satisfactory. Guest satisfaction is our top priority, and we're pleased to hear that our efforts have contributed to a positive stay.We have taken note of your comments regarding the variety of breakfast options and the water pressure in the bathroom. Your feedback is invaluable to us, and we will certainly review these aspects to make necessary improvements. Our goal is to provide a consistently excellent experience for all our guests.Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future. If there's anything specific you'd like us to address or if you have any additional comments, please feel free to reach out.Warm regards,

10/10 有夠讚

Hsin Yin

於 2023 年 12 月住了 3 晚
Sivatel Bangkok 於 2024年1月31日回覆
Thank you so much for taking the time to provide us with your feedback and for awarding us a perfect score of 5/5! We are thrilled to hear that you had such a positive experience.Your feedback is invaluable to us, and it serves as a great motivation for our team. We strive to consistently deliver exceptional service, and it's rewarding to know that we met your expectations.We look forward to welcoming you back in the future. If there's anything specific that stood out to you during your stay, or if there are areas where we can further improve, please feel free to share your thoughts. We genuinely appreciate your input and aim to continually enhance our guest experience.Thank you once again for choosing us, and we hope to have the pleasure of hosting you again soon.

8/10 不錯哦

Long Yee

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Sivatel Bangkok 於 2023年12月26日回覆
Thank you for your feedback! We are glad to hear that you had a positive experience. If you have any specific comments or if there's anything else you'd like to share, feel free to let me know. Your input is valuable!

10/10 有夠讚

TSZ HANG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
翻新後整體非常滿意
前幾年曾經入住,當時有部份陳舊,但今次入住翻新了感覺好很多,所以整體非常滿意。
於 2023 年 12 月住了 3 晚
Sivatel Bangkok 於 2023年12月26日回覆
Thank you for taking the time to share your feedback with us! We truly appreciate your return visit and are delighted to hear that you noticed and appreciated the renovations we've made since your last stay a few years ago.It's wonderful to know that the improvements have had a positive impact on your experience, and we're thrilled that you feel much better about your recent stay. Our team works hard to create a welcoming and comfortable environment for our guests, and your satisfaction is our greatest reward.We value your continued support and loyalty, and we look forward to welcoming you back for future stays. If there's anything specific you'd like to highlight or if you have any suggestions for further enhancements, please feel free to let us know. Your feedback is essential to us as we strive to continuously improve our services.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again soon.Warm regards,

6/10 一般般

Fung yee mon

於 2023 年 11 月住了 4 晚
Sivatel Bangkok 於 2023年12月11日回覆
Thank you for taking the time to share your feedback with us. We truly appreciate your honest review and are grateful for the opportunity to address your concerns.We regret to learn that your experience fell short of your expectations, as we strive to provide all our guests with a comfortable and enjoyable stay. Your feedback is invaluable to us, and we will be reviewing the specific areas you mentioned to identify areas for improvement.We would love the chance to make things right. If you have any additional details or specific suggestions on how we can enhance our services, please feel free to share them with us. Our goal is to ensure that every guest has a positive and memorable stay, and we are committed to taking the necessary steps to achieve this.Once again, thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for an improved experience.Best regards,

10/10 有夠讚

Ka Yi

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 5 晚
Sivatel Bangkok 於 2023年11月16日回覆
Thank you so much for taking the time to share your feedback and for giving us a perfect score of 5/5! We are thrilled to hear that you had a fantastic experience with us. Our team works hard to ensure that every guest has a memorable and enjoyable stay, and it's incredibly rewarding to know that we met your expectations.If there's anything specific that stood out to you or any suggestions you have for improvement, please feel free to share. We value your input and strive to make each guest's experience even better.We appreciate your support and hope to have the pleasure of hosting you again in the future.Warm regards,

10/10 有夠讚

Wai Lit

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great accommodations
於 2023 年 11 月住了 3 晚
Sivatel Bangkok 於 2023年11月14日回覆
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our accommodations. Providing a comfortable and enjoyable stay for our guests is our top priority, and it's always rewarding to receive feedback that reflects our efforts.We hope you had everything you needed during your stay, and if there's anything specific that stood out to you or any suggestions you may have, we'd love to hear more. Your insights are valuable to us as we continuously strive to enhance the guest experience.We appreciate your choosing Sivatel Bangkok for your stay, and we look forward to welcoming you back in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Safe travels, and thank you again for your kind words!

2/10 很糟糕

Ming Ying Jasmine

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
I stayed 3 nights but the tv and air conditioning are out of order. Staff came to fix them but it happened again. The worst , the electricity was broke down, air con and lights were not working, it was really hot in the room from approximately 5am at the morning that I checked out. Very bad and disappointing experience in this hotel.
於 2023 年 10 月住了 3 晚
Sivatel Bangkok 於 2023年10月30日回覆
First and foremost, we sincerely apologize for the inconveniences you experienced during your stay with us. It is always our goal to provide our guests with a comfortable and seamless experience, and we deeply regret that we fell short of this during your visit.We understand how crucial amenities like the TV and air conditioning are to our guests, especially in maintaining comfort. While we make every effort to address and rectify technical issues promptly, it's clear that we failed to provide a lasting solution during your stay. Additionally, the electricity outage you mentioned is most concerning, and we apologize for the discomfort you faced, particularly on the morning of your checkout.Please know that we take feedback like yours very seriously. We are currently working with our maintenance team to ensure that such issues are addressed more effectively in the future and to prevent recurrences.We genuinely appreciate you bringing these matters to our attention. While we understand that your recent experience was less than satisfactory, we hope you will give us another opportunity to serve you better in the future. If you choose to stay with us again, please do reach out directly so we can ensure that your next stay is up to the standards you—and all our guests—deserve.Best regards

10/10 有夠讚

hon tong

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間很大,床舒適,特大浴缸浸浴非常好,員工親善有禮,早餐算正常(可以每日改款就好),交通十分方便,最驚喜就係我check out那天生日,他們預早一天為我預備了生日蛋糕仔,很體貼。 如果話有什麽不滿,冷氣聲量比較大,房間樓層大堂,坐升降機不可直達1/F,比較不方便。
於 2023 年 10 月住了 5 晚
Sivatel Bangkok 於 2023年10月12日回覆
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the spaciousness of our rooms, found our bed comfortable, and appreciated the extra-large bathtub. Our team takes pride in delivering exceptional service to our guests, and it's wonderful to hear that you felt our efforts, especially in celebrating your birthday. We believe in creating memorable moments for our guests, and we're glad we could be a part of your special day.We apologize for the inconvenience you experienced with the air conditioner and the elevator access to the 1/F from your room floor. Your feedback is invaluable to us as we strive to continually improve our facilities and service offerings. We will certainly take your comments into consideration and explore potential solutions for these issues.Thank you for choosing to stay with us. We hope to welcome you back soon and assure you of an even more comfortable and seamless experience on your next visit.Warm regards,

10/10 有夠讚

Sin Ting

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間夠大,而且好乾淨,交通都好方便
於 2023 年 9 月住了 4 晚
Sivatel Bangkok 於 2023年10月3日回覆
Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you found our room spacious and impeccably clean.Furthermore, we are pleased to know that our convenient transportation options met your expectations. We strive to make our guests' stay as comfortable and hassle-free as possible, and your positive comments reinforce our commitment to providing exceptional service.We look forward to the opportunity of welcoming you back in the future. Should you have any further suggestions or requests, please do not hesitate to let us know.Warm regards,

10/10 有夠讚

wai hung

於 2023 年 9 月住了 3 晚
Sivatel Bangkok 於 2023年10月23日回覆
Thank you for the wonderful score! We're delighted to hear that you had a great experience. We look forward to serving you again in the future.

10/10 有夠讚

Hong Ki Phoebe

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Is good for the holiday.The swimming pool is very good .Some staff is very helpful.
於 2023 年 9 月住了 3 晚
Sivatel Bangkok 於 2023年9月14日回覆
Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your holiday and especially appreciated our swimming pool.It's also heartening to know that some of our staff made a positive impact on your experience. We aim to provide exceptional service, and we will be sure to commend the team members who made your stay special.We look forward to welcoming you back in the future and hope to exceed your expectations once again.

10/10 有夠讚

Bik Kei Joyce

於 2023 年 8 月住了 3 晚
Sivatel Bangkok 於 2023年9月14日回覆
We sincerely appreciate you taking the time to provide your feedback. Your rating is invaluable to us, and we thank you for offering your insights.Thank you for choosing Sivatel Bangkok, and we hope to have the pleasure of serving you again soon.

10/10 有夠讚

WING YIN

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
service excellence
於 2023 年 8 月住了 3 晚
Sivatel Bangkok 於 2023年9月8日回覆
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that our service met your expectations.Service excellence is at the core of our values, and it is always encouraging to hear from guests who appreciate our efforts. Your review reinforces our commitment to deliver consistently high-quality experiences for all our patrons.We look forward to the opportunity of serving you again in the near future.

10/10 有夠讚

Kwok Chau

喜歡:整潔度、員工素質和住宿環境和硬體
房夠大
於 2023 年 7 月住了 3 晚
Veerapatra U | Operations Manager 於 2023年7月13日回覆
Dear Kwok Chau,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay in our 2-bedroom suite. We are always working to improve our guest experience, and your feedback is invaluable.We are pleased that you found the room to be big enough. We know that having plenty of space is important for families, and we are glad that our suite was able to accommodate your needs. We have a variety of room sizes available, so we can accommodate guests of all sizes.We hope that you will consider staying with us again in the future. We would be honored to have you as our guest.Sincerely,

8/10 不錯哦

Man Yung Chevy

喜歡:整潔度、員工素質和住宿環境和硬體
Not so many food can be chosen for the breadfast
於 2023 年 7 月住了 3 晚
Veerapatra U | Operations Manager 於 2023年7月13日回覆
Dear Man Yung Chevy,Thank you for taking the time to leave a review. We appreciate your feedback on the breakfast buffet.We understand that everyone has different preferences, and we are always looking for ways to improve our breakfast offerings. We will take your feedback into consideration as we make plans for future changes.We are proud to offer a 70% organic breakfast buffet, which means that most of the food we serve is grown without the use of synthetic pesticides, herbicides, or fertilizers. We believe that this is important for the health of our guests and the environment.We understand that you may have been looking for more variety in the breakfast buffet. We will work to add more options to the buffet in the future.Thank you again for your feedback. We hope to have the pleasure of welcoming you back to our hotel in the future.Best Regards,

8/10 不錯哦

kit ying

於 2023 年 7 月住了 4 晚

10/10 有夠讚

Shih hao

於 2023 年 6 月住了 5 晚
Veerapatra U | Operations Manager 於 2023年7月6日回覆
Dear valued guest,Thank you for staying with us and taking the time to leave a rating. We're thrilled to see that you had a positive experience during your stay. We truly appreciate your support and feedback.If you have any suggestions or specific comments about your experience, please don't hesitate to share them with us. We're always looking for ways to improve and provide an even better service for our guests.Once again, thank you for choosing our establishment. We hope to have the pleasure of welcoming you back in the future.

10/10 有夠讚

chi yan

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great stay ,staff is nice and helpful. Near bts so shopping in siam & central world is quick and easy
於 2023 年 6 月住了 5 晚
Veerapatra U | Operations Manager 於 2023年7月5日回覆
Dear Chi Yan,Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us and that our staff made a positive impression on you. We strive to provide exceptional service and create a welcoming atmosphere for all our guests.It's fantastic to know that our convenient location near the BTS made your shopping experiences in Siam and Central World quick and easy. We understand the importance of accessibility and convenience for our guests, and we're glad that we could meet your expectations in this regard.Should you have any future travel plans or if there's anything else we can assist you with, please don't hesitate to reach out. We'd be more than happy to welcome you back for another enjoyable stay.Warm regards,

10/10 有夠讚

Chui Yee

於 2023 年 6 月住了 3 晚
Veerapatra U | Operations Manager 於 2023年7月24日回覆
Dear Chui Yee,Thank you for taking the time to leave us a review! We're so glad you enjoyed your stay with us. We appreciate your feedback, even if you didn't have any specific comments. It helps us to know what we're doing right and where we can improve.We hope you'll come back and stay with us again soon!Best regards,

10/10 有夠讚

Hok Hin

於 2023 年 6 月住了 7 晚
Veerapatra U | Operations Manager 於 2023年7月13日回覆
Dear Hok Hin ,Thank you so much for taking the time to leave a 5-star review on Expedia.com! We are so glad that you enjoyed your stay at our hotel.We appreciate your feedback, even if you did not leave a comment. Your rating tells us that you had a positive experience overall, and that is all we could ever ask for.We hope to have the pleasure of welcoming you back to our hotel in the future.Sincerely,

10/10 有夠讚

Ka Fai

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
所有設施都好,唯獨是房間浴室水也太低
於 2023 年 6 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年6月16日回覆
Dear Ka Fai Thank you for your review! We appreciate your positive feedback regarding our facilities. However, we apologize for any inconvenience caused by the low water pressure in the bathroom of your room.At our hotel, we highly value the feedback of our guests, and we will take immediate action to resolve this issue. Our team will thoroughly investigate the water pressure problem and make the necessary adjustments to ensure that our guests enjoy a comfortable stay with adequate water pressure.Once again, we sincerely appreciate your valuable input. We are committed to serving you better and hope to have the opportunity to welcome you back to our hotel. If you have any further questions or requests, please don't hesitate to reach out to us.Best regards,

10/10 有夠讚

Carmen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 3 晚
Veerapatra U | Operations Manager 於 2023年6月13日回覆
Dear Camen,Thank you for your review! We appreciate your rating of 10 out of 10. Your feedback is valuable to us, and we're glad to hear that you had a positive experience. If you have any specific comments or suggestions in the future, feel free to let us know. We look forward to serving you again soon!Best Regards,

10/10 有夠讚

LIU-CHEN

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年6月8日回覆
Dear Liu-Chen,Thank you for rating us as the best! We appreciate your feedback and are glad that you had a wonderful experience at Sivatel. We look forward to serving you again in the future.

10/10 有夠讚

PO CHU

喜歡:整潔度、員工素質和住宿環境和硬體
員工服務好
於 2023 年 5 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年6月2日回覆
Dear PO CHU,Thank you for taking the time to provide feedback on our services. We greatly appreciate your kind words and are thrilled to hear that you found our staff to be exceptionally helpful.At our company, we place a strong emphasis on delivering exceptional customer service, and we are pleased to know that our efforts have been recognized. Our team is dedicated to ensuring that each customer receives personalized attention and a positive experience throughout their interaction with us.We strive to maintain high standards of professionalism, and your feedback is a testament to the hard work and commitment of our employees. We will be sure to share your feedback with our team members to acknowledge their exceptional service.Once again, thank you for your feedback, and we look forward to serving you again in the future. Should you have any further comments or suggestions, please do not hesitate to reach out to us.感谢您的反馈,我们期待着再次为您服务。如果您有任何进一步的意见或建议,请随时与我们联系。Best regards,

8/10 不錯哦

Chor Wai

於 2023 年 5 月住了 5 晚
Veerapatra U | Operations Manager 於 2023年6月20日回覆
Dear Chor Wai,Thank you for your positive feedback! We greatly appreciate your high score and are glad that you had a great experience. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We value your satisfaction and look forward to serving you again in the future!Best regards,Best Regards,

8/10 不錯哦

WING CHEONG

喜歡:整潔度、員工素質和住宿環境和硬體
不錯
於 2023 年 5 月住了 5 晚
Veerapatra U | Operations Manager 於 2023年5月29日回覆
Dear Wing Cheong.Thank you for your feedback and positive rating. We appreciate your support and are glad to hear that you found our product/service satisfactory. Please feel free to reach out if you have any specific comments or suggestions you would like to share with us. We value your input and are always looking for ways to improve our offerings. We hope to continue providing you with a great experience in the future.Best regards,

10/10 有夠讚

Yuen Yan

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staffs are really nice, will come again
於 2023 年 5 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年5月29日回覆
Dear Yuen Yan,Thank you for your feedback and positive rating. We appreciate your support and are glad to hear that you found our product/service satisfactory. Please feel free to reach out if you have any specific comments or suggestions you would like to share with us. We value your input and are always looking for ways to improve our offerings. We hope to continue providing you with a great experience in the future.Best regards,

10/10 有夠讚

po yin

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間寬敞,十分整潔。工作人員服務態度優良,效率高。位置適中,交通便利。
於 2023 年 4 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年4月25日回覆
Dear Poyin,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found your room to be spacious and clean, and that our staff provided you with excellent service and high efficiency. We're also glad to hear that our location was convenient for you and that you found the transportation to be easily accessible. We hope to have the opportunity to welcome you back again soon!

10/10 有夠讚

Lok man

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間大而且舒適乾淨,酒店早餐先食豐富。位於市中心交通方便,酒店職員服務殷勤。
於 2023 年 4 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年4月23日回覆
Dear Lok Man,Thank you for your review! We are glad to hear that you enjoyed the spacious and comfortable room, as well as the cleanliness. We are also pleased to hear that you enjoyed the rich breakfast and found our hotel's location convenient, with attentive service from our staff. We strive to provide excellent experiences for our guests, and we appreciate you choosing our hotel. We look forward to welcoming you back in the near future.Best Regards,

6/10 一般般

真實旅客

the location is fair. However the breakfast choices are not that much. Staff are friendly.
於 2023 年 4 月住了 3 晚
Veerapatra U| Operations Manager 於 2023年4月22日回覆
Dear Sir/Madam,Thank you for sharing your experience with us. We are glad to hear that you found our location to be suitable for your needs, and that our staff were friendly during your stay. However, we are sorry to hear that the breakfast choices did not meet your expectations. Your feedback is important to us, and we will take it into consideration as we strive to improve our breakfast offerings and provide a better experience for our guests. Please do not hesitate to reach out to our staff during your stay if there is anything we can do to make your experience more enjoyable. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best Regards,

10/10 有夠讚

KIM WAH

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
整體十分滿意 優於水平
於 2023 年 4 月住了 5 晚
Veerapatra U | Operations Manager 於 2023年4月17日回覆
Dear Kim Wah,Thank you for taking the time to share your review with us. We are delighted to hear that you had a satisfactory experience with us and that we were able to exceed your expectations. At our establishment, we consistently strive to provide exceptional service and it is wonderful to receive feedback such as yours. If you have any additional feedback or suggestions for how we can further improve our service, please do not hesitate to let us know. We look forward to the opportunity to serve you again in the future.Best Regards,

10/10 有夠讚

Chi Wah Vincent

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
非常好
於 2023 年 4 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年4月17日回覆
Dear Chi Wah Vincent,Thank you for your review! We are thrilled to hear that you had a great experience with us. Our team works hard to ensure that all of our guests have an enjoyable and memorable stay. If you have any further comments or feedback on how we can improve, please do not hesitate to let us know. We look forward to welcoming you back in the future!Best Regards,

10/10 有夠讚

TAK WA

於 2023 年 4 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年5月8日回覆
Dear Tak Wa,Thank you for taking the time to provide us with feedback on your recent stay at our hotel. We are thrilled to see that you had an enjoyable experience with us, and that our services and amenities met your expectations.We take pride in providing our guests with exceptional service, and it's always great to hear when we've succeeded. If there is anything we can do to further enhance your stay in the future, please don't hesitate to let us know.Thank you again for choosing our hotel for your stay, and we hope to have the opportunity to welcome you back soon.

8/10 不錯哦

SUK LAI SHIRLEY

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房內設施很多都壞
於 2023 年 4 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年4月12日回覆
Dear Suk Lai,We apologize again for any inconvenience caused by the broken facilities in your room. We take your feedback seriously and we would like to assure you that we will do everything we can to ensure that all facilities in our rooms are functional and well-maintained. Our maintenance team will promptly address any issues and fix them as soon as possible to prevent future occurrences. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Best Regards,

10/10 有夠讚

Yuen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
towel have cigarette smell
於 2023 年 4 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年4月7日回覆
Dear Yuen,Thank you for taking the time to leave us a review. We're sorry to hear that you experienced a cigarette smell in your towels during your stay, and we apologize for any inconvenience this may have caused. We understand how important it is for our guests to have a clean and fresh experience during their stay, and we're disappointed that we fell short in this regard.We appreciate your understanding and for giving us a full score despite the issue you encountered. Our team takes all feedback seriously and we will be sure to take steps to address this concern to ensure that it doesn't happen again in the future.If you have any further concerns or feedback, please do not hesitate to reach me directly. We hope to have the pleasure of welcoming you back to our hotel in the future and providing you with an even better experience.Best Regards,

10/10 有夠讚

Wing Yin

於 2023 年 3 月住了 5 晚
Veerapatra U | Operations Manager 於 2023年4月7日回覆
Dear Wing Yin,Thank you for taking the time to leave us a review and score us a perfect 10 out of 10. We're thrilled to hear that you had an excellent experience with us during your stay.We appreciate all feedback, whether it's positive or constructive, as it helps us to continually improve and provide the best experience possible for our guests.If there's anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Thank you again for choosing to stay with us, and we look forward to welcoming you back in the future.

8/10 不錯哦

YIK CHING

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
這間酒店唯一不足是浴室花灑水壓很不穩定 時凍時熱
於 2023 年 3 月住了 3 晚
Veerapatra U | Operations Manager 於 2023年4月1日回覆
Dear Yik Ching,Thank you for taking the time to review our hotel. We are glad to hear that you were satisfied with our service, but we are sorry to hear that your experience in the bathroom did not meet your expectations. We have received your feedback regarding the unstable water pressure from the shower and we will take action to address this issue.Your review is very important to us as it helps us improve our products and services. Thank you again for your support of our hotel and we look forward to your next stay, where we hope to provide you with an even better experience.Best regards,

10/10 有夠讚

Wai Sze Jacqueline

團體旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
My room got upgraded. Front desk manager prepared birthday cake and extended the check out time on my birthday. Staffs are very nice. Excellent service and location. Near BTS and just 1 or 2 stops to Siam and Central World. This is my second time stay in this hotel. Highly recommend.
於 2023 年 3 月住了 4 晚
Veerapatra U | Operations Manager 於 2023年3月30日回覆
Dear Wai Sze Jacquelline,Your experience at the hotel sounds truly exceptional. It's wonderful to hear that the staff provided such thoughtful and personalized service to make your birthday even more special. Their efforts to make guests feel welcome and appreciated is a true testament to their dedication to hospitality. Additionally, the hotel's convenient location near public transportation and popular attractions is certainly a plus. It's great to hear that you highly recommend this hotel and have chosen to stay here multiple times. Thank you for sharing your positive feedback with us!

10/10 有夠讚

Pui Ching

於 2023 年 3 月住了 1 晚
Sivatel Bangkok Team 於 2023年3月27日回覆
Dear Valued Guest,Thank you for taking the time to write a review, glad you had a good experience on your recent stay. We are looking forward to welcoming you again here near future. Best Regards

8/10 不錯哦

SZU-YUAN

喜歡:整潔度、設施服務和住宿環境和硬體
會,⁵is
於 2023 年 2 月住了 4 晚
Sivatel Bangkok Team 於 2023年3月9日回覆
Dear Szu,Thank you for taking the time to write a review, glad you had a good experience on your recent stay. We are looking forward to welcoming you again here near future. Best Regards,

10/10 有夠讚

WING YEE JOEY

於 2023 年 1 月住了 4 晚
Sivatel Bangkok Team 於 2023年3月9日回覆
Dear WingThank you for taking the time to write a review, glad you had a good experience on your recent stay. We are looking forward to welcoming you again here near future. Best Regards