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班夫里姆羅克度假村飯店的評分

4 out of 5
班夫里姆羅克度假村飯店
300 Moutain Avenue, Banff, AB

評論

9.4

好極了

10 分，有夠讚；1282 則評論中有 974 則" "
8 分，不錯哦；1282 則評論中有 200 則" "
6 分，一般般；1282 則評論中有 59 則" "
4 分，不太好；1282 則評論中有 30 則" "
2 分，很糟糕；1282 則評論中有 19 則" "

9.6/10

整潔度

9.6/10

員工素質

9.2/10

設施服務

9.2/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

KAM PAN

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
有機會一定要再去
接近纜車同溫泉，有免費專車送到市中心 很有禮貌
於 2023 年 12 月住了 4 晚

8/10 不錯哦

Helen

於 2023 年 8 月住了 2 晚
The Rimrock Resort Hotel 於 2023年8月28日回覆
Thank you! We appreciate the positive rating!

6/10 一般般

Ying Xiong

團體旅遊
The decoration and facilities of the hotel are too outdated.
於 2023 年 7 月住了 2 晚
The Rimrock Resort Hotel 於 2023年8月3日回覆
Thank you for taking your time to rate your experience. We appreciate your feedback and look forward to welcoming you back in the future to see what our renovations will bring.

10/10 有夠讚

chenzi

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 2 晚
Hotel Management 於 2022年7月15日回覆
Thank you!

10/10 有夠讚

Pam

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
We loved the beautiful mountain views, the comfortable beds and excellent service. Such nice staff!! Best margaritas too!
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Zach

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

8/10 不錯哦

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Ethelyn

喜歡：整潔度、員工素質和住宿環境和硬體
Exceptional property
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Jacqueline

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Incredible views and atmosphere.
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Maria Linda

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay. Staff are friendly. Certainly everywhere we went was clean. The parking was under construction but it was still convenient to find a spot.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Oleksiy

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
One of the best stays ever ! Hotel is beautiful, Views are breathtaking, Balcony room is worth it. Staff is classy - international staff is super good. A in every category
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Megan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
The Rimrock Resort Hotel 於 2024年4月26日回覆
Thank you! We appreciate the positive rating!

10/10 有夠讚

Jerry

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The resort is clean, friendly and seeks to care for all guest's needs. We were in a premium room which was large and beautiful and they even arranged to have the most fantastic view one could ever hope to see. They furnish bus passes to get you to town and a shuttle for other areas. It is expensive but excellent.
於 2024 年 4 月住了 3 晚
The Rimrock Resort Hotel 於 2024年4月26日回覆
Thank you so much for your great review. We are so thrilled to hear you found our staff dedicated!

10/10 有夠讚

Diana

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We had a great stay and a beautiful view from our room.. amazing ! Only complaint would be how noisy the air conditioner was. Other than that it was great.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Clint

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is our first stay at the Rimrock. Beautiful place. Service was beyond the best we have ever had. From having a meal at Larkspur to going to the Keg for dinner and getting a personal ride to the front door and back. We loved our stay all around. Thank you
於 2024 年 4 月住了 2 晚
The Rimrock Resort Hotel 於 2024年4月26日回覆
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 有夠讚

Shane

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
As soon as I got out of my vehicle I was greeted by a nice gentleman who asked if I needed help with my luggage. Then at check in I was greeted by a very friendly lady. My interactions with all staff were very good, from the reception to the waitresses and bartenders. The view from my room was amazing. I used the bus service to go into town. Check out was smooth. I will definitely go back in the future.
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年4月26日回覆
Thank you so much for taking your time to rate your experience. We are so happy to hear you enjoyed the service our hotel has to offer as well as the views. We look forward to welcoming you again in the future!

10/10 有夠讚

Peter

喜歡：整潔度和員工素質
於 2024 年 4 月住了 2 晚
The Rimrock Resort Hotel 於 2024年4月17日回覆
Thank you very much for taking the time to leave a rating. We truly appreciate your five stars.

10/10 有夠讚

Terri，Airdrie

情侶出遊
喜歡：設施服務和住宿環境和硬體
I always wanted to stay at The Rimrock Hotel, and finally managed to stay for two nights. Efficient and Friendly right from the start. She’s an elegant old hotel that ticks all the boxes.
於 2024 年 4 月住了 2 晚
The Rimrock Resort Hotel 於 2024年4月26日回覆
Thank you! We appreciate it.

10/10 有夠讚

Leonard

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The view of the mountains from the room was absolutely stunning.
於 2024 年 4 月住了 1 晚
The Rimrock Resort Hotel 於 2024年4月17日回覆
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 有夠讚

Candice，MINNEAPOLIS

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property and amazing staff. We loved the convenience of walking to gondola and hot spring. Food was incredible!
於 2024 年 2 月住了 4 晚
The Rimrock Resort Hotel 於 2024年4月26日回覆
Thank you so much for taking your time to share this. We will make sure to pass on your compliments to our culinary team. We hope to welcome you again in the future!

10/10 有夠讚

Natalie，houston

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The view from our balcony was majestic! The concierge, Eric was able to get us into Eden last minute where the food and experience was phenomenal. They provide a shuttle into town, just call the front desk. 10/10 recommended!
於 2024 年 4 月住了 4 晚
The Rimrock Resort Hotel 於 2024年4月17日回覆
Thank you very much for the great review. We are thrilled to hear that you had a great stay at our resort! Thank you for recognizing Eric! It certainly was a pleasure to share your compliments with his leader so that we can recognize him for his outstanding service. We can not wait to welcome you back!

10/10 有夠讚

Greg

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent location and well taken care of. Expedia took an hour and a half of my time, to remove one day from our original booking, poor interaction with your hotel.
於 2024 年 3 月住了 3 晚

8/10 不錯哦

Matt，Calgary

喜歡：整潔度、員工素質和設施服務
Looking forward to visiting again after renovations
於 2024 年 4 月住了 3 晚
The Rimrock Resort Hotel 於 2024年4月11日回覆
Thank you! We appreciate the positive rating!

10/10 有夠讚

Tiffany

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
The Rimrock Resort Hotel 於 2024年4月11日回覆
Thank you so much for the perfect rating! We truly appreciate it!

10/10 有夠讚

Yi

good
於 2024 年 3 月住了 6 晚
The Rimrock Resort Hotel 於 2024年4月11日回覆
Thank you so much for the perfect rating! We truly appreciate it!

10/10 有夠讚

BYONG I

喜歡：設施服務
Nice location
於 2024 年 3 月住了 4 晚
The Rimrock Resort Hotel 於 2024年4月11日回覆
Thank you! We appreciate it.

8/10 不錯哦

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
i wish the customer service at front desks are more knowledgeable when it comes to amenities hours, key returns etc. instead of redirecting me to go to the spa level and ask the question as well as telling me to just read the instructions on the parking exit on how to return the room key.
於 2024 年 3 月住了 5 晚
The Rimrock Resort Hotel 於 2024年4月18日回覆
We are so sorry to hear that you did not receive the level of engagement that you expected from our front desk team. Please note that we will take this as a learning opportunity and we truly appreciate you taking your time to share this feedback.

10/10 有夠讚

Yun Yue

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Environment is really nice
於 2024 年 3 月住了 1 晚
The Rimrock Resort Hotel 於 2024年4月2日回覆
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 有夠讚

Louise Bianca

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing place to stay
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年4月2日回覆
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 有夠讚

Leonard

於 2024 年 3 月住了 1 晚
The Rimrock Resort Hotel 於 2024年4月23日回覆
Thank you so much for the perfect rating! We truly appreciate it!

10/10 有夠讚

sivakumar

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 6 晚
The Rimrock Resort Hotel 於 2024年4月2日回覆
Thank you so much for the perfect rating! We truly appreciate it!

10/10 有夠讚

Chad

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place lots of activity food and relaxation options.
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月28日回覆
Thank you! We appreciate it.

10/10 有夠讚

Micheal

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had an absolutely wonderful honey moon. The staff was the best part they were amazing
於 2024 年 3 月住了 4 晚
The Rimrock Resort Hotel 於 2024年3月28日回覆
Thank you very much for choosing our resort to celebrate your honeymoon! We are thrilled to hear that you enjoyed your stay and appreciate your compliments on our service. We hope that we will have the pleasure of creating more memories with you in the future.

10/10 有夠讚

Adeyinka

喜歡：整潔度、員工素質和住宿環境和硬體
Liked everything!
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月28日回覆
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 有夠讚

Amirali

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were great and very helpful. The views are incredible. Eden is a must do if you are a foodie. The property needs some investment and renovation
於 2024 年 3 月住了 4 晚
The Rimrock Resort Hotel 於 2024年3月25日回覆
Thank you for leaving us such a positive review. We are delighted to hear you enjoyed Eden and our views. We can't wait to welcome you back in the near future!

10/10 有夠讚

Calum

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月25日回覆
Thank you so much for the perfect rating! We truly appreciate it!

10/10 有夠讚

Merrill

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Celebrated our 30th anniversary and couldn't have been happier. The staff were amazing. We ate at the Primrose and it was the perfect experience. We are now considering making this our annual get-a-way.
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月25日回覆
Thank you very much for the great review and recommendations. We are truly honored that you chose our resort to celebrate your 30th Anniversary and are delighted to hear that you enjoyed your stay. We appreciate your compliments to our staff as well as the Primrose dining room. We hope that we will have the pleasure of welcoming you back for a future stay.

10/10 有夠讚

Peter，Grimsby

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
You don't need to leave the hotel for the day and can still have a good day. Amenities are great. The underground parking garage needs to either get expanded or there needs to be a gate or blockade to indicate when it is full.
於 2024 年 1 月住了 4 晚
The Rimrock Resort Hotel 於 2024年3月22日回覆
Thank you so much for taking your time to share this. We appreciate your compliments to our facilities and amenities and thank you for your feedback about our parkade. We hope to welcome you again in the future!

10/10 有夠讚

Ashlie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月22日回覆
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 有夠讚

Prashanth

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Rimrock is at a location which is worth opting for your trip. It was close to few hotspots and at a good elevation. Room was a little smaller but still worth it for 3 people. Service was impeccable! We didn't get a No for our requests. There are facilities for all ages. Highly recommend it. It had the feeling of luxury, great view from the room and dining hall, quiet, kid-friendly and certainly Great value for our money.
於 2024 年 3 月住了 3 晚
The Rimrock Resort Hotel 於 2024年3月22日回覆
Thank you so much for taking your time to share this. We will make sure to pass on your compliments to our team. We hope to welcome you again in the future!

10/10 有夠讚

Marrett

喜歡：整潔度、員工素質和住宿環境和硬體
Thumbs up
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月19日回覆
Thank you! We appreciate it.

6/10 一般般

Donovan

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
The Rimrock Resort Hotel 於 2024年3月19日回覆
Thank you for taking the time to rate your experience. We noticed that your rating is below our standards and we would like to look into what did not live up to your standards. Please reach out to us directly if you would like to discuss your experience further.

10/10 有夠讚

Jacqueline

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What a fabulous hotel.
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月18日回覆
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 有夠讚

Christina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommend this resort. We upgraded our room and the panoramic view was incredible. All the staff were extremely helpful and friendly, going above and beyond. We had dinner at the Eden and the entire evening was perfect. We did a lot that weekend and the hotel was perfectly situated halfway between all of our activities (lake Louise and Canmore).
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月18日回覆
Thank you very much for the great review. We are glad that you enjoyed your experience at our resort and hope to welcome you back soon.

10/10 有夠讚

Julie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
The Rimrock Resort Hotel 於 2024年3月18日回覆
Thank you so much for the perfect rating! We truly appreciate it!

10/10 有夠讚

Michael

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic service!
於 2024 年 3 月住了 1 晚
The Rimrock Resort Hotel 於 2024年3月15日回覆
Thank you so much! We appreciate your compliments and 5 star rating.

10/10 有夠讚

Joelle

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
The Rimrock Resort Hotel 於 2024年3月18日回覆
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 有夠讚

Wendy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
The Rimrock Resort Hotel 於 2024年3月15日回覆
Thank you so much for the perfect rating! We truly appreciate it!

6/10 一般般

Vanessa

喜歡：員工素質
於 2024 年 3 月住了 3 晚
The Rimrock Resort Hotel 於 2024年3月15日回覆
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 有夠讚

Simon

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
The Rimrock Resort Hotel 於 2024年3月15日回覆
Thank you for the great score! We truly appreciate it.