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暗嶺度假飯店的評分

3.5 out of 5
暗嶺度假飯店
901 Hidden Ridge Way, Banff, AB

評論

8.4

非常好

10 分，有夠讚；3729 則評論中有 1770 則" "
8 分，不錯哦；3729 則評論中有 1254 則" "
6 分，一般般；3729 則評論中有 457 則" "
4 分，不太好；3729 則評論中有 170 則" "
2 分，很糟糕；3729 則評論中有 78 則" "

8.4/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.0/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Ying

家庭旅遊
喜歡：客房舒適度
於 2022 年 5 月住了 2 晚

10/10 有夠讚

Ming-Wei

家庭旅遊
喜歡：整潔度和客房舒適度
Excellent experience. The hot tub is the best
於 2021 年 10 月住了 2 晚

10/10 有夠讚

TUNG WU

家庭旅遊
喜歡：整潔度和客房舒適度
於 2021 年 9 月住了 5 晚

6/10 一般般

真實旅客

喜歡：客房舒適度
不喜歡：整潔度
.
tableware and cave are not clean , toilet door can’t close . If we know the room in the basement we wouldn’t order .
於 2019 年 5 月住了 1 晚

10/10 有夠讚

Hui-Ju

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel
It;s a nice hotel. Near Banff downtown and away from crowds. Nice view provided.
於 2019 年 2 月住了 1 晚

8/10 不錯哦

Hui-Ju

喜歡：員工素質和客房舒適度
Not bad
Heater went down at our third night and the hot water is no longer available as well. That's insane under minus 28 degree. However, the hotel provides really nice environment and a overlook hot tub.
於 2019 年 2 月住了 1 晚

4/10 不太好

Joanne

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
客服人員
前台客服人員態度欠佳，因發生了點住宿費用問題，員工沒有給予拹助解釋清楚，只給了一個不知我們在做什麼的表情，事後說自己身體不舒服！這也不是一個專業人員應有的態度吧！感覺似有點種族歧視。
於 2018 年 5 月住了 1 晚

10/10 有夠讚

CHONG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
完美的酒店。我和朋友们都很开心。唯一遗憾的是使用了一个没有诚信的预定网站hotels.com，希望不要有更多的人被他欺骗，推荐使用agoda或booking预定。

10/10 有夠讚

Yun-Chiang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
房間大，有廚房。
房間大，有廚房與客廳，可以在鎮上超市買東西回來煮，房間門前就可以停車，整個房間有電暖氣，不需要把壁爐生火，壁爐生火會把房間弄的都是煙。位置離鎮上有點距離，需自行開車比較方便。雖然有免費公車可搭。
於 2018 年 1 月住了 3 晚

10/10 有夠讚

Huan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置很好，交通方便，酒店环境也还不错，五分好评！
位置很好，交通方便，酒店环境也还不错，五分好评！

10/10 有夠讚

Huan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置很好，交通方便，酒店环境也还不错，五分好评！
位置很好，交通方便，酒店环境也还不错，五分好评！

10/10 有夠讚

huan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置很好，交通方便，酒店环境也还不错，五分好评！
位置很好，交通方便，酒店环境也还不错，五分好评！

10/10 有夠讚

lan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
安静，舒适
酒店在一个小山头上，环境好，安静，对度假，入住4晚的我们很合适，特别是厨房，和壁炉，我们太喜欢了。就是装修旧了点。酒店下面有免费巴士去班夫镇，约每20分钟有一班

10/10 有夠讚

Xue，中国

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
超级大房间
离镇中心还是有一点距离，但是有车，特别方便。房间超级大。服务好

10/10 有夠讚

wei，中国

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
适合家庭入住。
很好的一家酒店。适合家庭居住。

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：客房舒適度
Quiet lodge
Bus service is available between hotel and downtown. Bus guest pass will be provided by hotel. Computer with printer is available for guest use (especially for us last minute printed out the boarding pass).

10/10 有夠讚

SSS，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel, love the space, kitchen, BBQ area
We have a large condo with 2 rooms plus a loft with 2 queens bed so we have a lot of space with just 5 of us. The hotel is great and we cook breakfast in the kitchen everyday. We saw there is a hot pool, very nice but we did not use it. We spend a night for BBQ dinner, quite a good choice as Banff restuarant is quite expensive and we can cook the steak and ribs

8/10 不錯哦

Wong，HK

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
位置易找，舒適，房間設備齊全！
住2晚太少，駕車到市中心非常方便！下次去一定會再住！

10/10 有夠讚

Alex，台灣龍潭

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
環境很好，住宿的空間也很宽敞。有免費巴士到班夫大街及城堡飯店，對於不想開車去找停車位的人來說是相當方便的。

8/10 不錯哦

Roger，Canada

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
good
so good

10/10 有夠讚

Derek

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很好，还会选择。
租了双卧室的小木屋，三张大床，非常适合一家老小来度假。有厨房很方便，酒店地理位置稍偏，但是离开嘈杂更适合休息和欣赏山景。露天的热水泡池太小，经常坐满人。

4/10 不太好

Courtney

親子旅遊
喜歡：設施服務和住宿環境和硬體
不喜歡：整潔度
This property had great value for the outdoor hot tub and mountain view. On arrival our room smelt like smoke. We didn’t think much of it until 11pm when we opened the bedroom door to find the living area filled with smoke. (We did not have a fire during our stay). We called the front desk and they moved us into a new room without hesitation. They mentioned there may have been an incident with the previous guest. Regardless, if there was a previous fire accident or a recurring venting issue it made for a dangerous situation with our 2 year old sleeping in that room. Not to mention all our clothing and belongings were saturated with the smell of smoke. So unfortunately, we cannot leave a high review. The second room we were moved into was much cleaner, had full and appropriate bedding and gave us the interpretation the original room we had wasn’t meant to be used by guests that night. Besides that unfortunate situation, we enjoyed our stay, used the hot tubs and had nothing but pleasant interactions with all staff.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Yana

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Beautiful place
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Crystal

喜歡：整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚

6/10 一般般

Tracy

家庭旅遊
喜歡：設施服務和住宿環境和硬體
Suite was very well equipped. And had plenty of linens, towels, extra pillows. Comfy beds. Kitchen well stocked. Dated furnishings-Carpet was old and stained. A bit rough around the edges. But overall had a comfortable one night stay.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

charlene

情侶出遊, 團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great place to meet with friends . Friendly staff and very welcoming. Would stay here again . Transit is so handy!
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Mohammad

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The setting, hot tub, staff, fireplace and having all the essentials that I needed in the unit.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Karyna

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

BenGaL

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The the hit run with the view really pulled off the trip.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

evangeline

寵物同遊, 家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
This gorgeous resort is beyond my expectations. Front desk reception is very professional, informative and accommodating. A perfect place for relaxation and bonding with my family. This is our first & only choice for future bookings.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Rob

情侶出遊, 團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We have been to the property a number of times and we have enjoyed ourselves every time. My only critique is that this time we found that there was alot of garbage in the treeline surrounding the property. I realize that it is windy up there, but this is a beautiful location and it should be something that the staff watches for in my opinion.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

teresa

寵物同遊, 家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
They were very accommodating to our requests. Hot tub beautiful. Rooms very comfortable and accommodating. Check in and out very easy. Upgraded us to a bigger suite without us even having to ask.
於 2024 年 4 月住了 2 晚

4/10 不太好

Shelley

家庭旅遊, 親子旅遊
喜歡：設施服務和住宿環境和硬體
不喜歡：整潔度
Broken hand rails, room wasn’t cleaned and elderly mom fell down the stairs due to the railing issues
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Jannah

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Prescilla

情侶出遊, 寵物同遊, 團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Welcome was friendly, informative and seamless. Surrounded by nature and beautiful views. Nothing can beat the pool overlooking the mountains.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Laura

團體旅遊
喜歡：整潔度和設施服務
Hot tub and sauna were fantastic !!! Rooms are a little dated and dark but beds were comfy. Fireplace and free wood were a bonus
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Emma

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Maria

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Samantha

It was a wonderful stay.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Carlo

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Yeawon

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jessica

喜歡：整潔度和住宿環境和硬體
Amazing customer service and beautiful room and space
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Maribel

喜歡：住宿環境和硬體
Staff are very nice
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Benjamin

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great veiws, decent price, wood fire places inside with free unlimited fire wood which was awesome great outdoor hottub and pool with mountain veiw real lack of parking was the only real downside as it was first come first serve freeforeall for all stalls other then that fully enjoyed our stay had a blast in banff
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Richard

喜歡：住宿環境和硬體
The transportation and the hot tub and the views
於 2024 年 4 月住了 2 晚

10/10 有夠讚

LISA

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Great staff and place to stay!!
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Kristi

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We've stayed here several times as it suits our family of 5... Lots of room, public transportation nearby and included, kitchen for snax and meals if we want. The pools have a terrific view, tho can get crowded. We'll stay again
於 2024 年 4 月住了 1 晚

8/10 不錯哦

alfredo

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Sarah

喜歡：整潔度
Amazing location, top notch service, staff is super nice and helpful. The rooms are a bit run down, definitely not from the most recent renovation. Everything else is just GREAT. Also to mention there is a free-of-charge bus shuttle to the city and the fairmont. Instead of paying overpriced parking, this is a great option.
於 2024 年 4 月住了 1 晚