Dear Mr. A. Rahman, Thank you for taking your valuable time to give us a four-star rating. We are happy to know that you are having a good time while staying with us especially from our staff's service and the view. We hope we could have the opportunity to welcome you back at InterContinental Bandung Dago Pakar and give you the excellent service. Warm Regards, Nike April-Marketing Communications Manager

Dear Tjio,Thank you for opting to trust Intercontinental Bandung Dago Pakar as your place to stay in Bandung. It is such a great pleasure and honor for us to receive your positive feedback on our property. Your great staying experience is what drives us to even provide better services and hospitality to our customer. Should there be any chance for your next trip to Bandung, our team are earnestly looking forward to welcome you again.Yours Sincerely,Dina Novia FaisalAsst. Director of Marketing Communications

Dear Dewi,Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung.Warmest Regards,Dina Novia FaisalAsst. Director of Marketing Communications

Dear Liliany,Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung.Warmest Regards,Dina Novia FaisalAsst. Director of Marketing Communications

Dear Baba, Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We deeply apologize for the inconvenience you experienced during your stay with us. Your concerns have been properly received by our team and we would immediately ensure follow-up actions upon the aforementioned shortcoming. We really appreciate the time and thoughts you had put into our service and we hope our temporary drawback does not keep you from staying with us again. Should there be any chance for a revisit, we are earnestly looking forward to welcome you again. Respectfully yours, Dina Novia Faisal Marketing Communications Manager

Dear Maranti, Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung. Warmest Regards, Dina Novia Faisal Marketing Communications Manager

Dear Lokkie, Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung. Warmest Regards, Dina Novia Faisal Marketing Communications Manager

Dear gari, Thank you for choosing InterContinental Bandung Dago Pakar as your place to stay in Bandung. We are very pleased to know that you had a pleasant stay with us. We are looking forward to welcome you again in the future should there be any chance for your next visit to Bandung. Warmest Regards, Dina Novia Faisal Marketing Communications Manager

Dear Guest, Thank you for your great review of InterContinental Bandung Dago Pakar. I am glad to know that you enjoyed your stay with us. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Daniel, It gives us great pleasure to hear from you and we are thrilled that we could be of service to ensure your holiday was a truly memorable one. We are delighted to learn that you had an excellent stay with us. Your comments on our facilities are most gratifying and will be shared with the whole team. We look forward to welcoming you and your family back in the future. Best regards, Dina Novia Faisal Marketing Communications Manager

Dear Pavel, It gives us great pleasure to hear from you and we are thrilled that we could be of service to ensure your holiday was a truly memorable one. We are delighted to learn that you had an excellent stay with us. Your comments on our hotel are most gratifying and will be shared with the whole team. We look forward to welcoming you and your family back in the future, Best regards, Dina Novia Faisal Marketing Communications Manager

Dear Anonymous, Greetings from InterContinental Bandung Dago Pakar, Thank you for taking the time to give a review about your recent stay at InterContinental Bandung Dago Pakar. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Stephanus Eric, Thank you for your great review of InterContinental Bandung Dago Pakar. I am glad to know that you enjoyed your stay with us. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Tatarina, Thank you for your review and while it was our pleasure to welcome you to the hotel. I am sincerely sorry that you had a number of challenges with your stay experience. I will be reaching out to you directly to further address your concerns and to share with the actions we have taken. I look forward to welcoming you back in the not too distant future.

Dear Charles, Thank you for your great point review of InterContinental Bandung Dago Pakar. I am glad to know that you enjoyed your stay with us. I hope we will soon have the opportunity to welcome you back.

Dear Anonymous, Thank you for sharing your review and I was very happy that you enjoyed your stay with us specifically in regard to the comment that mentioned. I am however very sorry that you faced a number of challenges during your stay with the room condition and cleanliness. We will be looking into this thoroughly to understand that such a shortcoming in service will be improved in the future. In the meantime thank you for your support and I look forward to welcoming you back in the not too distant future. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Anonymous, Thank you for staying at InterContinental Bandung Dago Pakar. We are extremely happy to know that during your stay, we managed to uphold our highest level of service. This really shows our professionalism and commitment towards every single guests’ satisfaction, and we thank you for that. We cannot wait to serve you back for another precious moment in the future. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Anonymous, Thank you for taking your valuable time to provide feedback and reviews on our hotel. We always strive to provide the best service to our guests and we really appreciate your feedback regarding your recent visit at our hotel. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Juliana, Greetings from InterContinental Bandung Dago Pakar Please allow me to thank to you for such lovely feedback about your experience on recent stay with us. It brings me great pleasure knowing our colleagues at InterContinental Bandung Dago Pakar took such good care of you and ensured you enjoyed your stay with us. Your comment brings us great joy, thank you for sharing your positive thoughts on the room, hotel location, and the ambiance of the hotel. I will make sure to pass on your comments to the team and we all look forward to welcoming you back again at very soonest. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Anonymous, Greetings from InterContinental Bandung Dago Pakar Thank you for taking the time to write a review about your recent stay at InterContinental Bandung Dago Pakar. I am glad to read that you enjoyed your stay with us and please be assured that we are working on the improvements that you have mentioned. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Anonymous, Greetings from InterContinental Bandung Dago Pakar, Please allow me to thank to you for such lovely feedback about your experience on recent stay with us. It brings me great pleasure knowing our colleagues at InterContinental Bandung Dago Pakar took such good care of you and ensured you enjoyed your stay with us. Your comment brings us great joy, thank you for sharing your positive thoughts on the services/ We look forward to welcome you back to our hotel in the nearest future. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Sarah, Thank you for choosing Intercontinental Bandung Dago Pakar! We are thrilled to learn that we have exceeded your expectations when it comes to looking after you for a memorable stay experience. We are also pleased you appreciated our many excellent facilities and services. We look forward to extending our warm hospitality in welcoming you back again soon. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Novi, Thank you for staying at InterContinental Bandung Dago Pakar. We are extremely happy to know that during your stay, we managed to uphold our highest level of service. This really shows our professionalism and commitment towards every single guests’ satisfaction, and we thank you for that. We cannot wait to serve you back for another precious moment in the future. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Arief, Thank you for choosing InterContinental Bandung Dago Pakar! We are thrilled to learn that we have exceeded your expectations when it comes to looking after you for a memorable stay experience. We look forward to extending our warm hospitality in welcoming you back again soon. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Anonymous, Thank you for your great five star review of InterContinental Bandung Dago Pakar. I am glad to read that you enjoyed your stay with us. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Anonymous, Thank you for your great review of InterContinental Bandung Dago Pakar. I am glad to read that you enjoyed your stay with us. I hope we will soon have the opportunity to welcome you back. Sincerely, Dina Novia Faisal Marketing Communications Manager

I am terribly sorry to read about your experience in our hotel by the rating given. Please accept our sincerest apologies for the inconveniences and disturbances you have experienced during your stay and made us failed to meet your expectations. We will value your feedback very seriously as it helps us to further improve our services and facilities and please let me assure you that these issues will be looked into. We hope to have the opportunity to welcome you back to InterContinental Bandung Dago Pakar to fully convince you of our hotel and services. Sincerely, Dina Novia Faisal Marketing Communications Manager

Dear Anonymous, I genuinely appreciate the time you have taken to leave your detailed review on Expedia page. I regret to hear of your disappointing experience in the hotel, and I sincerely apologize for the service shortfalls experienced during your stay. Please, rest assured that we have carefully noted your concern regarding our service and will do the necessary actions needed. Thank you for bringing this to our attention and therefore giving us an opportunity to improve. I do hope that this experience does not keep you from staying with us again and that we get an opportunity to welcome you back in the future. Sincerely, Dina Novia Faisal Marketing Communications Manager