I recently stayed at this hotel and, unfortunately, had a disappointing experience due to persistent issues with the air conditioning system. From the moment I checked in, the temperature in my room was stuck at 26°C, making it quite uncomfortable.
Despite informing the staff, the problem wasn’t resolved. I was moved to an upgraded room in the middle of the night, but sadly, the air conditioning in that room wasn’t working either. Exhausted, I chose to stay put and endure the night.
The next morning, I reported the issue again and was told that my original room had been fixed. I was moved back, only to find the temperature had dropped by just one degree — to 25°C — which still wasn’t comfortable.
While the staff were polite and did attempt to address the problem, the lack of a working air conditioning system and the inconvenience of changing rooms multiple times significantly impacted my stay. I hope the hotel takes this feedback seriously and improves its facilities for future guests.