「Highly recommended! The location was fantastic, and the food was absolutely delicious. The pool area was spectacular, and the gym equipment was well-maintained. The hotel’s beautiful surroundings added to the perfect vacation vibe.
The most impressive part was the friendly staff—they were amazing, always wearing warm smiles and providing exceptional service. Everything was perfect!
A truly unforgettable stay at Chala 6!」
「Highly recommended! The location was fantastic, and the food was absolutely delicious. The pool area was spectacular, and the gym equipment was well-maintained. The hotel’s beautiful surroundings added to the perfect vacation vibe.
The most impressive part was the friendly staff—they were amazing, always wearing warm smiles and providing exceptional service. Everything was perfect!
A truly unforgettable stay at Chala 6!」
「The grounds were very spacious, and we were able to enjoy much more than just playing in the river or interacting with the elephants.
The staff were always smiling and friendly, and their hospitality was truly excellent.」
「The grounds were very spacious, and we were able to enjoy much more than just playing in the river or interacting with the elephants.
The staff were always smiling and friendly, and their hospitality was truly excellent.」
「Good position! Near to night market. The room is clean and well prepared. Staffs are very very trained. Breakfast is good.
值得推薦的旅館。 尤其員工的訓練非常到位。 很難得現在還有這麼貼心的Service」
「Good position! Near to night market. The room is clean and well prepared. Staffs are very very trained. Breakfast is good.
值得推薦的旅館。 尤其員工的訓練非常到位。 很難得現在還有這麼貼心的Service」
「Great location. Walking distance to major sites/ walking tour meeting points/ local food market. Very helpful and welcoming staff. Offer free. shuttle to one of a large weekend market」
「Great location. Walking distance to major sites/ walking tour meeting points/ local food market. Very helpful and welcoming staff. Offer free. shuttle to one of a large weekend market」
「Very luckily that we safely checked in after its temporary closure due to severe flood. Very warm staff including reception, bar and restaurant… their team members at the reception are proficient in English and Mandarin. I would never forget the “come-back drinks” offered by one of their members wearing mini windmill headband! By the way, don’t miss their breakfast and many choices are available! Thank you Hotel Loy Chiangmai!」
「Very luckily that we safely checked in after its temporary closure due to severe flood. Very warm staff including reception, bar and restaurant… their team members at the reception are proficient in English and Mandarin. I would never forget the “come-back drinks” offered by one of their members wearing mini windmill headband! By the way, don’t miss their breakfast and many choices are available! Thank you Hotel Loy Chiangmai!」
"Disappointing Stay at Mövenpick Chiang Mai – Not Worth the Brand
Our Monday–Saturday stay was underwhelming from the start. No early check-in or late check-out was available, and our first room in Block C felt damp, old, and poorly maintained. The air conditioning was extremely loud, the bathroom looked untouched for years, and there were stains and grime that made the room feel dirty—far below Mövenpick standards.
After complaining, the night manager agreed to move us, but only the next day and without any refund, credit, or gesture of goodwill. The new room in Block A was better—still just “okay,” but at least acceptable since our booking was non-refundable. We were told Block B is similar to Block C, which says enough about the overall condition.
If you stay here, avoid non-refundable rates and insist on Block A regardless of room grade, as the “grades” seem to refer more to layout than quality. For what we paid, we could have stayed at a much nicer hotel in Nimman at the same category. It was also obvious that tour groups were placed in Blocks B and C, making those areas feel like lower-tier accommodations.
Overall, this stay was disappointing, uncomfortable, and not worthy of the Mövenpick name.
"