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Whale Tail Hotel的評分

2 out of 5
Whale Tail Hotel
Uvita, 750 East From BCR, Laureles Rd., Ballena, Provincia de Puntarenas

評論

8.0

非常好

10 分，有夠讚；10 則評論中有 4 則" "
8 分，不錯哦；10 則評論中有 4 則" "
6 分，一般般；10 則評論中有 1 則" "
4 分，不太好；10 則評論中有 0 則" "
2 分，很糟糕；10 則評論中有 1 則" "

7.8/10

整潔度

9.6/10

員工素質

9.4/10

設施服務

7.6/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Richard

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The brewery attached to the property was very convenient.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

taras

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Decent hotel room, choices of nice breakfast, very pleasant staff at reception and overall very relaxed atmosphere with lots of green trees, bushes and flowers. Also we spotted monkeys right overhead and 2 macaws fighting next to monkeys. It was spectacular!
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Charlotte

喜歡：員工素質和客房舒適度
A good stay
When we first arrived we were a little disappointed that the rooms are so basic, and the bathrooms could have been cleaner. However, the rest of the hotel made up for this considering the price. The staff were very lovely, the common areas are nice and spacious, the breakfast has lots of freshly made options. The beds were comfy, air con worked well and the showers were hot. The one thing I wasn’t happy with was the lack of security box in the room. We were assured the property was safe and that was our impression as well, but it would have given us peace of mind going out for the day to know our passports were locked away.
於 2024 年 1 月住了 2 晚

8/10 不錯哦

David

商務旅客
喜歡：住宿環境和硬體和客房舒適度
No es tan bueno!!
La verdad me quede esperando la amabilidad de la que otros hablan. Los de recepción bastante pesados hasta ingreidos, a ecepción del muchacho que me reicibio el día que llegue, Los otros muy antipaticos, en el restaurante fue lo mismo, la muchacha que me antendio la primera noche muy amable. en la segunda noche, fatal la salonera llegaba a cada rato, a vigilarme como si fuese a robarme algo. Yo me quede en ese hotel, porque necesitaba estar cerca de unos clientes que estaba visitando, por lo que andaba de trabajo no de paseo. No soy un tipo del más aspecto ni que se vea como un delicuente, pero así me hizo sentir esta persona. lamentablemente no me acuerdo del nombre de ninguno. El personal a ecepción de los que comente, no son nada amables, son arrogantes y prepotentes, no se dan cuenta que tienen trabajo gracias a todas las personas que nos alojamos en ese lugar, que sin clientes se quedarian sin trabajo. Sin duda alguna la mayoría necesita un curso de servicio al cliente.
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Charlene

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful garden location, refreshing/relaxing pool..helpful and friendly staff..loved the tea, coffee and juice bar..very good price, would recommend to others
於 2023 年 4 月住了 2 晚
front desk 於 2023年4月18日回覆
Thank you Charlene we are really happy you enjoy the staybest regards

10/10 有夠讚

Heather

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We really like the staff! Danielle especially, she was so personable, helpful and friendly:) the property was super large and had multiple amenities! The room was very comfortable and the ac was a bonus!

6/10 一般般

Stephanie

情侶出遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Overall great area with tons of options to explore. Room was simple and clean but overall had mold growing all over enough to get onto pillows and bedding from structural/maintenance not kept up.
於 2022 年 11 月住了 1 晚

8/10 不錯哦

Therese

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great!
於 2022 年 2 月住了 4 晚