「I was surprised when the hotel staff told us that the evening tea they offer wasn't available to us because we booked through Expedia. We paid the full price, whether directly or indirectly, so the facilities should be the same for everyone. Unfortunately, they refused to provide it, and they also denied us complimentary access to the steam room. Overall, they didn’t seem to prioritize guest satisfaction.」
「I was surprised when the hotel staff told us that the evening tea they offer wasn't available to us because we booked through Expedia. We paid the full price, whether directly or indirectly, so the facilities should be the same for everyone. Unfortunately, they refused to provide it, and they also denied us complimentary access to the steam room. Overall, they didn’t seem to prioritize guest satisfaction.」
Gesco
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
