My mother and I booked 20 nights from Sept 26, 2026. We checked out 8 nights early because of the conditions, and management never fixed anything we reported.
CLEANLINESS: The sheets and towels smelled unclean, and even the replacements smelled the same. The bedding had hairs, dark debris and stains (photos attached). Carpets in the room and hallways were dirty, with strong smells on several floors. We both developed itchy skin during the stay.
FOOD: Around Oct 1 the restaurant was about to serve us jam that was clearly spoiled. Staff first denied it, then apologised.
NOISE: Construction work went on at night, making sleep impossible. I have video of the crew working on Oct 4. We were never warned when booking.
ROOM: The AC didn't work properly from day one; the only "fix" was leaving an extra key card in the room. The fridge broke for two nights and took two days to repair, so our groceries spoiled. The TV never worked.
SAFETY: I saw women being brought into the hotel in circumstances that made us feel unsafe, especially with my mother.
MANAGEMENT: We reported problems from the first day and almost nothing was done. The hotel refused to refund the unused nights; Expedia eventually refunded them after a long dispute.
Avoid this hotel, especially if travelling with family or older relatives.
