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Sugarland Hotel

3.5 star property
Hotel with free parking, a quick walk to Gaisano City Mall

Choose dates to view prices

Photo gallery for Sugarland Hotel

Poolside bar
Exterior
Interior entrance
Lobby sitting area
Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
At Sugarland Hotel, indulge in a culinary journey with international cuisine at Asul restaurant, enjoy a refreshing drink by the outdoor pool or explore the garden. With free in-room WiFi and 24-hour business center, this hotel is perfect for both relaxation and productivity. Guests have praised its convenient location.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking included
The current price is NT$1,907
NT$2,136 total
includes taxes & fees
Sep 4 - Sep 5

Room options

Check availability for these dates

Tonight

Sep 3 - Sep 4
Check availability for tonight Sep 3 - Sep 4

Tomorrow

Sep 4 - Sep 5
Check availability for tomorrow Sep 4 - Sep 5
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

Highlights

Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Cable channels
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi, bed sheets

Standard Room

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Desk
In-room safe
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed
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About the neighborhood

Map
Araneta St., Singcang, Bacolod, Negros Occidental, 6100

What's nearby

  • Gaisano City Mall - 10 min walk - 0.9 km
  • SM City Bacolod Northwing - 4 min drive - 2.2 km
  • San Sebastian Cathedral - 5 min drive - 3.0 km
  • SMX CONVENTION CENTER - 5 min drive - 3.0 km
  • Bacolod City Government Center - 7 min drive - 3.6 km

Getting around

  • Bacolod (BCD-New Bacolod - Silay) - 19 min drive

Restaurants

  • ‪Goldenfield Commercial Complex - ‬5 min walk
  • ‪Aboy's Restaurant - ‬8 min walk
  • ‪Coffee Culture Roastery - ‬12 min walk
  • ‪Highlands Coffee - ‬3 min walk
  • ‪Twist - ‬1 min walk

About this property

Sugarland Hotel

Hotel near SM City Bacolod Northwing
Located close to Gaisano City Mall and San Sebastian Cathedral, Sugarland Hotel provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. The on-site international cuisine restaurant, Asul, offers breakfast, lunch, dinner, and a poolside location. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a banquet hall, and a front-desk safe
  • Luggage storage, 1 meeting room, and a 24-hour front desk
Room features
All 85 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and separate sitting areas.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Asul
  • Twist Cafe

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1500.0 per day
Cribs (infant beds) are available for PHP 500.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 2000 per vehicle (one-way, maximum occupancy 5)
  • Crib (infant bed) fee: PHP 500.0 per day
  • Rollaway bed fee: PHP 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Sugarland Hotel Bacolod City
Sugarland Bacolod City
Sugarland Hotel Bacolod
Sugarland Bacolod
Sugarland Hotel Hotel
Sugarland Hotel Bacolod
Sugarland Hotel Hotel Bacolod

Frequently asked questions

Does Sugarland Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sugarland Hotel?

As of 2025/9/3, prices found for a 1-night stay for 2 adults at Sugarland Hotel on 2025/9/4 start from NT$1,907, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sugarland Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sugarland Hotel?

Self parking is free at this property.

What time is check-in at Sugarland Hotel?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Sugarland Hotel?

Check-out is at noon.

Does Sugarland Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–5:00 PM on request. A fee of PHP 2000 per vehicle applies.

Where is Sugarland Hotel located?

Situated in Bacolod, this hotel is within 2 mi (3 km) of Gaisano City Mall, SM City Bacolod Northwing, and San Sebastian Cathedral. Bredco Port Terminal and SMX CONVENTION CENTER are also within 3 mi (5 km).

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Sugarland Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 80 reviews
Rating 8 - Good. 26 out of 80 reviews
Rating 6 - Okay. 12 out of 80 reviews
Rating 4 - Poor. 9 out of 80 reviews
Rating 2 - Terrible. 5 out of 80 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Amenities
Very professional, clean , good food
Stayed 1 night in Mar 2025

10/10 Excellent

Federico T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food! Glorious food!

Love Sugarland for their food. Don’t care much about the location (far from Downtown) but good, comfortable room for the price. Very courteous and efficient staff!
Stayed 3 nights in May 2025

10/10 Excellent

Erlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love their breakfast buffet, their clean property and very quick when you need something.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice stay

Nice hotel, the oldest in Bacolod, but well maintained and upgraded. Restaurant was very good, great selection of dishes.
Stayed 2 nights in Apr 2024

8/10 Good

Edren

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of rescheduling my stay was good and fast
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older hotel at the South end of Bacolod Poor parking
Stayed 1 night in Jan 2024

10/10 Excellent

Maria Lorna

Liked: Amenities
E cellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Lorna

Liked: Amenities
Excelent
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great choice in Bacolod

Great service, good food. Wifi was shoddy

6/10 Okay

Ramela

Disliked: Property conditions & facilities
Poor wifi, toilet didn’t flush well, and you can hear the noise of the other guests and staff walking in the hallway.
Stayed 1 night in May 2024

4/10 Poor

Benjie

Liked: Cleanliness
Disliked: Staff & service
Food buffet is not good the staff is hard to deal not friendly the lady in the front is not good to deal and arrogant not accommodating. The room is okay but air conditioning is not cold as I needed. The parking is Kay the guard on duty is very nice and friendly.good job guard!
Stayed 1 night in Aug 2024

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The towels have seen better days. There are no dental kits, facial tissues, slippers, or extra toilet rolls. You'll need to request these from HouseKeeping.
Stayed 1 night in Jun 2024

2/10 Terrible

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
Booked the room for a dear friend & his family for New Year's Eve. Upon check-in my friend encountered a mouse in the room that he had to exterminate!!! The New Year's Eve buffet was overpriced for what was offered & the food was sub par. Will not book here again.
Stayed 1 night in Dec 2023

4/10 Poor

Maricel

Disliked: Amenities
Receptionist aren’t nice at all! Not informative tapus na pka unprofessional, and not friendly! Also wifi sucks! Walang wifi talaga d abot sa room
Stayed 2 nights in Mar 2024

6/10 Okay

Maria Antonia

Liked: Cleanliness
Disliked: Property conditions & facilities
The room didn’t have the normal things a hotel room normally has. No hair dryer, no ref, only 2 hangers in the cabinet, sporadic WiFi signal and expensive food in the hotel compared to Bacolod standards. They say in the room they have 24/7 in room dining when in reality, the kitchen closes at 10 pm.
Stayed 2 nights in Jun 2023

8/10 Good

Herbert Herminio

Liked: Staff & service

Sugarland

Hotel needs a renovation. Aircon is functioning well but there was a slight noise when the aircon is ON. But hotel is accessible to public places and is pretty decent. You should improve on breakfast. 2 days and food is a bit too salty. No bidet in the toilet. Shower head is probably clogged a bit so water flow is a bit restricted.
Stayed 2 nights in Feb 2024

6/10 Okay

Pamela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Grew up in Bacolod, and Sugarland hotel has been known for their good food ever since. The only downside of my family’s stay at Sugarland hotel was the hot water and shower head in their bathroom. My family asked for maintenance but no one came to fix the problem. For the future in case we plan to book an occasion again we will book SL as our go to venue. I’d like to give credits to Ms. Lynsie Bernas for patiently answering my inquiries thru messenger. Keep up the good work.
Stayed 1 night in Aug 2022

8/10 Good

Nickie Sann

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

service is bad (breakfast area)

The facilities are excellent but the staff service most especially during breakfast was very awful!! The staff was being disrectful to my mom, SHE should how to deal with the customers and on how to treat them well. We didnt like how she acted. SHE needs to be trained AGAIN. If she continues acting that way, she will forever leave a bad impression to the guests like me most esp to those na matyag niya hindi ka afford. Just saying
Stayed 1 night in Jul 2022

10/10 Excellent

Ito

Liked: Amenities, property conditions & facilities
いつもお世話になってます。ありがとうございました
Stayed 1 night in Jul 2025

10/10 Excellent

soyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Stayed 2 nights in Mar 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2024