Reception did allow for early check in. I was there 10am but had to wait till 1pm to check in.
felix
於 2024 年 4 月住了 1 晚
Ms Hue - Sale Department 於 2024年5月1日回覆
Dear Guest,Thank you for your comment about our hotel.Check in time: After 2p.m. If you want to early check-in you should take note when you book room. Because our hotel haven't already at this time or you must pay surcharge for early check-in.Thank you!
4/10 不太好
真實旅客
2024年3月29日
不喜歡:整潔度、員工素質和住宿環境和硬體
真實旅客
於 2024 年 3 月住了 3 晚
Kim Hue 於 2024年4月13日回覆
Dear Sir/Madam,Thank you very much for spending time to feedback about the service of Mandala Hotel & Suites Bac Giang. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day. Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future. Best regards
8/10 不錯哦
Felix
家庭旅遊
2023年6月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good hotel
we stayed in a 2 room apartment. View was good. 1 room was too small for queen bed. The kitchen should be equip with some utensils.
Felix
於 2023 年 6 月住了 2 晚
Operation Manager 於 2023年8月1日回覆
Dear Sir/Madam,Thank you very much for spending time to feedback about the service of Mandala Hotel & Suites Bac Giang. We are very pleased that you had a good experience at the hotel. Your satisfaction is the motivation for us to strive every day.Wishing you lots of health, happiness and peace. We look forward to welcome you again in the near future.Best regards