北平Spa 飯店，旅行前必看！

「in general it is fine, but the wifi & room service has to be improved. the wifi is too weak, and after the staff clean up our room, they forgot to give us the new towel. when we called the receptionist, they kept finding the excuse and asked us to wait for tomorrow, although they gave us the new towel finally. 」

「Amazing new property in gorgeous secluded area of Mui Ne. Staff were incredible (especially the front office manager Audrey). So helpful. Vietnam is a special place with super professional and friendly people. Will definitely go back to this property with friends.」

「Communication was lacking. Sent messages that were never answered. If my wife wasn’t Vietnamese I’m not sure we would have figured anything out at all. Kept plastic on the mattresses. Lack of towels. Just did not feel visitor friendly or inviting. Far walk from beach, no view. When I booked it said it came with tickets to NovaWorld/circus land/water park but it didn’t. House and neighborhood was nice. 」

「The room was close to the pool and ocean. Staff were helpful, however, refused to give us one more small bottle of water on morning of check out (was 4 of us in room). Bathroom was dirty and room had cockroaches/ants in it. Beach club next door to hotel was also nice, but plays music late. 」

「总体来说很不错，就是地理位置较偏僻，服务员服务意识不够，要纸巾都不给。」

「La chambre avec vue sur mer était extraordinaire, les plages magnifiques. L’hôtel est un tout-compris avec buffet. Une grosse partie de la clientèle provient de Russie. Si vous n’avez pas payé pour un tout-compris, et êtes un pauvre petit Québécois, vous sentirez étranger en ces lieux. Les activités sont bilingues, vietnamiens et russes. Je me suis fait plusieurs fois apostropher, car ne portant pas le bracelet, je devais prouver mon appartenance au lieu. Le menu à la carte auquel j’avais...