Owners bad attitude.Dead frog and bugs on a pool.
Posted Mar 30, 2019 on Hotels
Luna, the owner acts like "a boss", well that is why she is the owner. She got a helper, she paid her staff to get things done. Luna is not hospitable, she is rude. I asked for a new towel every single day, they never make the room up (never in my 4N of stay), "ask my staff" as she responded to me when I asked for a new towel. I asked for a tissue and she grab her phone, take note that she never bother to acknowledge me I was waiting infront of her like a fool.. later did I know she grab her phone to text her staff to bring the tissue to the room. Cool, right. Breakfast suck! Just show yourself to the mini resto cottage and help yourself to get what you can eat or you have the option not to eat though. The swimming pool was dirty, seems like it was not cleaned for a year. A frog was floating on the pool fighting for his life, then in the morning poor creature was still there but dead. Dead bugs and crickets on the pool. Alive bugs and crickets in the room. I would not recommend this place. The owner needs to improve the place and herself. You own the hotel, yes, but you have to be part of it too. You are the main person of every section from marketing to cleaning of the room if you have to.