Relais & Chateaux Austrian Alps hotels

"The room was excellent, offering stunning lake and mountain views from the 4th floor of Building 2. The accommodations were comfortable, well maintained, and truly the highlight of our stay. However, the overall service experience was disappointing. Aside from the shuttle driver, who was very helpful and assisted us with our luggage, most staff members appeared unfriendly and unhelpful. The hotel is spread across three buildings connected by steep rocky streets, and the absence of elevators made access challenging, particularly when carrying luggage. While the scenery and room quality were outstanding, the level of hospitality did not meet expectations. Unfortunately, it was not worth the 3.5-hour drive from Vienna for us to return."

"The room was nice. It did not have a mini refrigerator and the breakfast was just ok . The fried eggs were cold every morning! There was only little weiners and chopped ham for meat options and the juices were lukewarm. It did not live up to the expectations for the price point, but the staff was nice ."

"One of the best hotels we have stayed in. The staff were all so lovely and welcoming - and tge breakfast was fantastic. The location is perfect right in the centre of the lovely city of Innsbruck and our room was so comfy. Can't wait to visit again one day!"

"No air conditioning when we went in late April"

"Excellent hotel, highly recommend "

"Fantastic stay. Book the room with the Mountain View, you won’t regret it!"

"Our stay at the hotel was absolutely wonderful. The breakfast exceeded all expectations — fresh, delicious, and with a fantastic variety of choices. Everything else was excellent as well: the room, the service, the cleanliness, and the overall atmosphere. We truly enjoyed our stay and would gladly come back again."

"Epic views, friendly staff. All the different saunas were nice and the indoor pool was 90f which was wonderful. I had panorama view room on the 8th floor facing the mountain range, it was such a great view we didn't want to leave the room and got room service."

"Staff was kind and so friendly which made our stay pleasant. Room had a smell to it in the bathroom so made our stay a little uncomfortable. Small rooms but close to train station and city ! "