2/10 很糟糕
Denice
2025 年 9 月 2 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is absolutely vile and should be shut down. I stayed at Staybridge Suites Round Rock from 8/31–9/1 with my family, booking two rooms, and what we experienced was nothing short of revolting. The first room was muggy, dirty, and smelled putrid, with hair, stains, and even a massive blood stain on the mattress. The second room had an actual bug crawling on the bed. After complaining, we were bounced from room to room, inspecting more than seven in total, and every single one was a nightmare—filthy linens, mattresses reeking of rot, and one mattress so badly stained it literally looked like a corpse had decomposed in it. This wasn’t an isolated issue but a clear pattern of neglect and filth throughout the entire property. To make it worse, I overheard housekeeping telling the front desk, “they can’t be looking at all the rooms like that,” which proves they know exactly how disgusting this place is and are simply trying to cover it up. This is not just bad service—it’s dangerous, unsanitary, and completely unacceptable. The Staybridge Suites Round Rock is a disgrace to the IHG brand, a breeding ground for disease, and an insult to anyone unfortunate enough to book here. I wouldn’t let my worst enemy stay in this dump.
Denice
於 2025 年 8 月住了 1 晚
