It was dirty, all the advertisements were inaccurate when stating they had a pool. This is not true. There was food and candy still on the floor, the room had broken lamp shades and peeling wallpaper. Prices were steep for what was offered. I would not recommend this hotel.
Nicole
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Kelly
寵物同遊, 家庭旅遊
2024年4月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Very clean and comfortable, close to Walmart and i-95 which was very convenient
Kelly
於 2024 年 4 月住了 1 晚
4/10 不太好
Thomas
寵物同遊, 親子旅遊
2024年4月6日
不喜歡:員工素質和住宿環境和硬體
Pool has been closed for over a month. According to the hotel we just left we had to go back and get a pillow we left. Told him we were staying here and that they didn't inform us that the pool was out. They said it has been out for months and they advertise as a hotel with a pool and hot tub. Also they only have satellite TV which is covered with snow. We had four channels because they didn't want to clean it. When my daughter got visibly upset about not having a pool the lady said well you could cancel your stay. You won't find another room anywheres else though
Was very rude and same thing with the TV. Said it satellite TV and there's snow on the dish. It might start working. It might not. It is what it is. When I looked for this hotel I searched for a hotel with a swimming pool. I kind of think that's on Expedia also. I would hope that Expedia might check in on this and change when you search for a hotel with a pool and not include one that's been shut down for months and is not planning on being reopened because it's out of date and their heater is broke and they do not plan on fixing it
Thomas
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Betsy
2024年3月14日
喜歡:整潔度、員工素質和設施服務
I am disappointed that after staying here a month ago and finding the fitness center closed that it is still closed a month later.
Betsy
於 2024 年 3 月住了 1 晚
8/10 不錯哦
Tamara,Hilton
情侶出遊, 商務旅客
2024年3月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Comfortable and clean. Quiet. Staff was friendly and helpful
Tamara
於 2024 年 3 月住了 1 晚
4/10 不太好
Richard
2024年2月18日
不喜歡:整潔度、員工素質和住宿環境和硬體
Terrible unfriendly service. The rooms are ugly, dimly lit, and outdated. I also suspect they don't change the filters in the heaters because both my girlfriend and I were so congested, we had dry sore throats, and our eyes were watering. I will never stay here again. You can get a super nice room at the Marriott for $20 more. Well worth the extra money!
Richard
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Aaron
2024年1月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Aaron
於 2024 年 1 月住了 4 晚
4/10 不太好
Susan
2023年12月30日
不喜歡:員工素質和住宿環境和硬體
Shoddy service
We had no hot water in the shower. We reported this to the front desk and nothing was done. Also, the room was not made up for any of the three days we were there. While we were waiting in the lobby for our ride on the last day, we had to listen to the front desk person and another staff member talking very loudly to each other about how bad it was to work there and just generally complaining. I thought that was very unprofessional, given that they could clearly see there were hotel guests in the room. It was just annoying to have to listen to their complaining at top volume for 15 or 20 minutes. On the plus side, the bed was comfortable.
Susan
於 2023 年 12 月住了 3 晚
2/10 很糟糕
Jamie
2023年12月26日
不喜歡:整潔度、員工素質和住宿環境和硬體
No Hot Water, No Heat, Fire Alarm kept me up all night.
Refused to give me a credit or refund
Jamie
於 2023 年 12 月住了 1 晚
6/10 一般般
Wendy
家庭旅遊
2023年12月25日
喜歡:整潔度
Not a pleasant experience!!
I had requested a handicapped room as I have Muscular Dystrophy so I need bars in the bathroom and space to bring my rolo walker into the bathroom…the reservation desk had no handicapped rooms available and had at least moved me to the ground floor. But to the furthest end. I could not get my walker into the bathroom, let alone deal with using the facility..my spouse had to help me to the toilet help me up and there was no way I could shower…I was totally disappointed with this. Then to get into the bed was a total nightmare. You need to keep the mattress lower for handicapped and elderly people.