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賀維克汽車旅館的評分

3 out of 5
賀維克汽車旅館
682 Pakuranga Road, Auckland

評論

7.0

不錯哦

10 分，有夠讚；107 則評論中有 18 則" "
8 分，不錯哦；107 則評論中有 44 則" "
6 分，一般般；107 則評論中有 22 則" "
4 分，不太好；107 則評論中有 18 則" "
2 分，很糟糕；107 則評論中有 5 則" "

7.6/10

整潔度

8.0/10

員工素質

6.8/10

設施服務

6.6/10

住宿環境和硬體

8.0/10

環保程度

評論

10/10 有夠讚

Suk Ming，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Motel 首選
整潔, 舒適; 但記得在前台8:30pm 下班前問妥所有服務和提出需要, 否則可能要花點時間聯絡 清潔員非常準時希望能清潔你的房間, 10am 要退房真有點趕
於 2018 年 9 月住了 1 晚
PS 於 2018年10月1日回覆
謝謝你的寶貴意見。 感謝您的回复。 我們希望下次見到你:) 問候

6/10 一般般

MING WAI

喜歡：整潔度和員工素質
於 2017 年 7 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：員工素質、設施服務和住宿環境和硬體
I havent been to this hotel in a while as it is often booked up well in advance but had the opportunity to stay there again for a couple of nights. And was delighted to see they have spent time and money on giving it a revamp in the rooms which are an absolute delight now . the fresh new duvets , the new curtains and carpet abd even new beds ! pooja has a way also wth making the customer feel relaxed and looked after whilst remaining professional . I will be back it gets a 10/10 from me !
於 2020 年 3 月住了 1 晚

6/10 一般般

Cyril

喜歡：員工素質和客房舒適度
於 2020 年 3 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度和員工素質
Very tired, needs updating with more modern bathroom and kitchen
於 2020 年 2 月住了 1 晚
Pooja 於 2020年3月10日回覆
Thank you for your feedback Regards

6/10 一般般

真實旅客

不喜歡：員工素質
於 2020 年 2 月住了 5 晚
Howick Motor Lodge 於 2020年2月17日回覆
Thank You for your review Regards

10/10 有夠讚

Robyn，Canberra

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was clean and spacious. Staff was very helpful when we required assistance. Easy to get into the city by public transport
於 2020 年 1 月住了 2 晚
Howick Motor Lodge 於 2020年2月17日回覆
Thank you for you review. We appreciate your review. we will see you in future Regards

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
Good value in this top season. Nice clean new carpet, little private outdoor space, room service every day, friendly staff.
於 2019 年 12 月住了 3 晚
Howick Motor Lodge 於 2020年2月17日回覆
Thank You for your review. We will see you again Regards

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We needed urgent accomodfation for 2 adults and our 2 dogs, Howick Motor Lodge was very acceptable for our needs. the unit had a private paved courtyard of our room perfect for our boys. W
於 2019 年 12 月住了 1 晚
Howick Motor Lodge 於 2020年2月17日回覆
Thank you for your review. We will see you again Regards

10/10 有夠讚

alf

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 5 晚
Howick Motor Lodge 於 2020年2月17日回覆
Thank You for your excellent review. We will see you again Regards

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was happy with the room and staff. Very accomodating
於 2019 年 12 月住了 1 晚
Howick Motor Lodge 於 2020年2月17日回覆
Thank You for your review. We will see you again and happy to serve you again Regards

8/10 不錯哦

matthew

喜歡：整潔度和客房舒適度
Decent for the price
Dated but comfortable. Pool looked unusable. Car is needed for this location but the village of Howick is very nice and the it’s easy to get to the city, the country and the beaches.
於 2019 年 12 月住了 4 晚

6/10 一般般

Stéphanie

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
L’hôtel est bien situé : commerces à proximité, proche d’Auckland et des parcs. C’est notre 3ème séjour dans cet hôtel : déception cette fois-ci pour un séjour de 10 jours aucun ménage, pas de changement de draps, les serviettes propres ( quand ils y pensaient) étaient posées sur la table basse du salon ( les serviettes sales toujours dans la salle de bain). Le sol n’a pas été nettoyé du séjour. Je ne comprends pas une telle baisse de prestations, j’apprécierais cet hôtel au bon rapport qualité/prix, mais je vais en choisir un autre pour mon prochain séjour.
於 2019 年 12 月住了 10 晚

4/10 不太好

Andrew

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
Tired in need of refurbishment 504 needs new shower rose
於 2019 年 11 月住了 3 晚
Howick Motor Lodge 於 2019年11月26日回覆
Thank you for your feedback.

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度和員工素質
Convenient location for surrounding shops etc, room was comfortable but just wish others that were more respectul in terms of noise.
於 2019 年 11 月住了 10 晚
Howick Motor Lodge 於 2019年11月26日回覆
Thank you for your feedback.

8/10 不錯哦

Geir

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚
Howick Motor Lodge 於 2019年11月26日回覆
Thank you for your nice rating. we will see you again:)

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Mostly clean, very dated and noisy.
I expected the motel to be pretty average, given the price. However, the age was older than it looks in the photos, especially the stove, and bathroom. While on first inspection it appeared to be mostly clean, when you started to look closer, it had only been given a cursory clean. There was rubbish still under the beds, and it was very grimy around the stove. Added to this, we had the Police knock on our door the first night, as they'd had a 111 call they couldn't track. The second night, there was a drunk man shouting abuse and banging on cars at 4:39 am in the carpark. It felt very unsafe staying here with those 2 events. When we asked the staff about it the next day, they knew nothing, but said they would check the security cameras. No idea if they ever did. Even without this drama - it was very noisy with road traffic, and we found it very hard to sleep. The bathroom is upstairs, and the stairs are very narrow, tight and we didn't feel as if they were safe to climb up and down at night. This would not be a suitable place to stay for disabled or elderly people. The couch was so old we didn't dare sit on it. The Positives: The private courtyard was quite nice. The manager was friendly and welcoming. If you're on a budget, and not too worried about cleanliness, and you are physically able to navigate the stairs to get to the bathroom, then stay at your own risk. Just make sure you bring ear plugs and a sleeping mask.
於 2019 年 11 月住了 4 晚
HOWICK MOTOR LODGE 於 2019年11月13日回覆
Dear Guest Thank you for your detailed review. we are sorry to hear that you did not enjoy your experience at Howick Motor Lodge. Your feedback has passed along to our team. We strive to exceed our guest expectation's, so i can assure that we take your concerns very seriously.

8/10 不錯哦

DNC

於 2019 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 11 月住了 1 晚
Howick Motor Lodge 於 2019年11月13日回覆
Thank You for your good review.

8/10 不錯哦

真實旅客

情侶出遊
喜歡：員工素質
Extreamly friendly and helpful service. Good price for an overnight stay
於 2019 年 11 月住了 1 晚
Pooja 於 2019年11月9日回覆
Thank you for your feedback. We appreciate your feedback. See you again:) Regards

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度和員工素質
The property is dated and on a main road so a little noisey, but it’s reflected in the price. Everything was clean and tidy and the staff was super friendly.
於 2019 年 11 月住了 1 晚
Pooja 於 2019年11月9日回覆
Thank you for your feedback. We appreciate your feedback. Sorry about the main road traffic disturbance. We will see you again:)

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 11 月住了 1 晚
Pooja 於 2019年11月9日回覆
Thank you for your feedback. We appreciate your feedback. We will see you again:)

4/10 不太好

真實旅客

不喜歡：員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 2 晚
Howick Motor Lodge 於 2019年11月28日回覆
Thank you for your feedback Regards

8/10 不錯哦

Jagdish

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 4 晚
Pooja 於 2019年11月9日回覆
Thank you for your feedback. We appreciate your feedback. We will see you again:)

8/10 不錯哦

Graham

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pet friendly
Great for travelling with pets
於 2019 年 9 月住了 2 晚
Howick motor lodge 於 2019年10月10日回覆
Thank you for your Feedback. we will see you again Regards

6/10 一般般

真實旅客

不喜歡：設施服務和住宿環境和硬體
The property needs to be updated RE new furniture and take out the kitchens
於 2019 年 9 月住了 3 晚
Howick motor lodge 於 2019年9月28日回覆
thank you for your feedback regards

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Property was in a great location for what I needed. Just getting a little outdated. Others didn't seem to be concerned about their noise level. Very thin walls. Staff were friendly and always tried to assist. Followed up on all issues bought to their attention. Polite and friendly
於 2019 年 9 月住了 6 晚
Howick motor lodge 於 2019年9月23日回覆
Thank you for your review. Regards

6/10 一般般

真實旅客

於 2019 年 9 月住了 1 晚
Howick motor lodge 於 2019年9月23日回覆
Thank you for your review Regards

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質和設施服務
Had a very short stay but was very comfortable. I liked the very private courtyard.
於 2019 年 9 月住了 1 晚
Howick motor lodge 於 2019年9月20日回覆
Hi Thank you for your review. We will see you again?:) Thanks

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 1 晚
Howick motor lodge 於 2019年9月21日回覆
Thank you for your feedback Regards

4/10 不太好

真實旅客

不喜歡：整潔度
What did we like - leaving there? The room looked clean upon entry, but looking closer I didn’t want to touch anything. Stains on the bedcover, fabric chairs were soiled, and while showering noticed mould around the shower handle. The sliding door had a loose screw as a latch and could only be locked by the dead bolt above. Then we had guests next door that talked ALL night that we questioned whether it was a tv left on, and was easily heard from our room despite the concrete block walls. We only needed somewhere to sleep for the night in the area that has limited accommodation but I wish I had paid more to stay further away 🙁
於 2019 年 8 月住了 1 晚
Howick motor lodge 於 2019年9月21日回覆
Thank you for your feedback Regards

4/10 不太好

真實旅客

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 8 月住了 1 晚
Howick motor lodge 於 2019年9月21日回覆
Thank you for your feedback Regards

4/10 不太好

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 1 晚

8/10 不錯哦

Paul

喜歡：整潔度、員工素質和客房舒適度
Stay at Howick Motor Lodge 17-26 June
The motel is located perfectly on Pakuranga Road and convenient for beaches, shops Howick Historical Village, family and friends. It was quiet and the host was friendly and helpful The motel is getting a little outdated and could do with some minor Improvements to modernise it. Bed in room was large and comfortable, however the armchair a little worn out Breakfast good and adequate facilities with oven, microwave and fridge but required roll of paper towel for cleaning up purposes. Some residents did not stick to their allocated parking spot just parking where they liked.
於 2019 年 6 月住了 10 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 6 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 1 晚
PS 於 2019年6月19日回覆
Thank you for your reveiw. We will see you again:)

6/10 一般般

真實旅客

情侶出遊, 家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
Room cold no towels in room carpet stains But every thing else clean
於 2019 年 5 月住了 2 晚
PS 於 2019年5月30日回覆
Dear Guest, Thank you very much for your recent stay at Howick Motor Lodge and taking time to share valuable comments on expedia. However, we regret to learn that we were not able to meet your expectations regarding our service of staffs and room facility. I will share your valuable comments with our staffs and do our best to improve the quality of service. Please accept our sincere apologies for the inconvenience you may have experienced. Your review regarding our hotel service is very important to us. We hope that you will allow us another opportunity to serve you again in the future.

10/10 有夠讚

Andrew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My Home in Auckland
My Home in Auckland.... property is older but great character. My 3rd stay from Australia and I will stay again. Hostess Poojah is very good.... I recommend the studio units.
於 2019 年 5 月住了 3 晚
PS 於 2019年5月7日回覆
Kia ora Andrew, I love your heading "My Home in Auckland", this tells us that you had a great stay and felt comfortable with everything Howick Motor Lodge offered during your stay. Also nice to read that you feel comfortable, and found that our team were hospitable and helpful. Kindest Regards Poojah

2/10 很糟糕

David

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 1 晚
PS 於 2019年5月2日回覆
Thank you

8/10 不錯哦

chris

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My new time out place
Peaceful relaxing quite and the creature comforts I needed for a very pleasant time out Superior friendly staff. Room well maintained and clean. Everything in my room studio Actually worked properly... hehe even the TV remote!. All basic kitchen items etc. We're fairly modern with out sign of damage of wear from use. For the amazing price I paid I will certainly you be placing the motel in my top 5 time out spots. High reccomeded. U get exactly what is advertised 8.5/10 basing it on the current star rating.
於 2019 年 3 月住了 1 晚
PS 於 2019年3月7日回覆
Thank you for your feedback. We welcome you again:) Regards

10/10 有夠讚

真實旅客

於 2019 年 3 月住了 1 晚
PS 於 2019年4月9日回覆
Thank you for giving us good rating. We appreciate your rating. We will see you soon:)

10/10 有夠讚

Deanna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 1 晚
PS 於 2019年3月1日回覆
Thank you for your feedback. We welcome you back!

8/10 不錯哦

Annette

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location
Very good value for money, especially having the separate bedroom up the stairs. Nice having private outdoor space. The pool is small but good for a cooling down dip in the summer. Definitely worth visiting the Howick Colonial village down the road.
於 2019 年 1 月住了 2 晚
PS 於 2019年2月24日回覆
Hi Thank you for taking time to review of our property. I am glad to hear that you like our rooms. We look forward to welcoming you back soon! Regards

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfy beds and quiet convenient location . Would book again
於 2019 年 2 月住了 1 晚
PS 於 2019年2月17日回覆
Hi Thank you for taking time to review our property. I am glad to hear that we will be your top choice when you visit Auckland. We look forward to welcoming you back soon!

6/10 一般般

Matt

喜歡：員工素質和客房舒適度
Average but functional
Needs some maintenance, needs a decent clean from top to bottom. Customer Service was good, was not worth the price per night I paid, beds were comfy, shower didnt have good pressure.
於 2019 年 2 月住了 2 晚

10/10 有夠讚

Stéphanie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fonctionnel
Personnel accueillant et serviable. Quartier tranquille, commerces à proximité. Le plus la terrasse privative sans aucun vis à vis. Mobilier un peu vielllot.
於 2019 年 1 月住了 9 晚
PS 於 2019年2月20日回覆
Merci pour votre reveiw. Nous vous reverrons certainement avec de nouvelles améliorations.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2019 年 1 月住了 1 晚
PS 於 2019年2月17日回覆
Thank you for giving us rating in expedia.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 2 晚
PS 於 2019年2月17日回覆
Thank you for giving us rating in expedia. We will see you again.

4/10 不太好

Karina

不喜歡：整潔度、員工素質和住宿環境和硬體
Not so good
3 families booked but on arrival motor lodge had wrong dates for one couple (we have email confirming) so had to sleep together ( not ideal) then both of us were moved next day! No milk throughout stay! Family units very dated and rough! The unit our friends went into had 3 dogs in the night before!!😫😫😫 no lawn so where we they peeing and defacating??? Never thought u cod have dogs? Lawns very long untidy and told “Just chlorinated pool (25+ degrees) so don’t swim for a day!!” So why book thinkn u will have a swim! Overall disappointed! Nice lady we dealt with in office tho!
於 2019 年 1 月住了 2 晚