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奧本歡朋飯店的評分

2.5 out of 5
奧本歡朋飯店
736 Southbridge St, Auburn, MA

評論

8.6

有夠讚

10 分，有夠讚；1001 則評論中有 561 則" "
8 分，不錯哦；1001 則評論中有 274 則" "
6 分，一般般；1001 則評論中有 76 則" "
4 分，不太好；1001 則評論中有 45 則" "
2 分，很糟糕；1001 則評論中有 45 則" "

9.2/10

整潔度

9.0/10

員工素質

8.0/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

玲

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 3 晚

10/10 有夠讚

Hsien-Tsung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

4/10 不太好

Amanda

寵物同遊, 親子旅遊
不喜歡：設施服務
The pool was closed during our entire stay and was advertised as open on Expedia. The hot breakfast was dry and was sitting out for a long time.
於 2024 年 5 月住了 2 晚

2/10 很糟糕

Jen

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Gross
於 2024 年 5 月住了 1 晚

6/10 一般般

Brad

情侶出遊
Nice area and clean
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Christine

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
When we arrived at 9 pm we were told that our reservation had been cancelled because we did not arrive by 6 pm. We made the reservation in September 2023 and they refused to honor it. The hotel was sold out and we turned away with no place to stay.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Elissa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

June

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice clean place
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Trish

於 2024 年 4 月住了 1 晚

10/10 有夠讚

josphat

商務旅客, 家庭旅遊
不喜歡：設施服務和住宿環境和硬體
stay
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Enri

商務旅客, 家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
My medical evaluation was cancelled at 3:00 pm and even thought this was no fault of mine the hotel went ahead and charge me full rate without when offering a voucher or discount to use at a later time. They just lost a customer.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Linda

於 2024 年 4 月住了 1 晚

2/10 很糟糕

Ryan

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jennifer

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was very clean, the bed comfortable, and the shower had great pressure. Nice breakfast buffet, too.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Herminio

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
El desayuno riquísimo todo
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Daniel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed my stay with no issues.
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Natalie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and relaxing which that the pool we’re open.,after my long day at work I was hoping to check in and yust change go to the pool
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Karina

於 2024 年 3 月住了 1 晚

6/10 一般般

Vicklie

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I arrived at the hotel and the female in the front desk told me my reservation was cancelled due to payment not going through. Which was an error. I did not receive a call or email. She told me it happens. What if I got their and there were no rooms available. That was very unprofessional.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Joshua

於 2024 年 3 月住了 1 晚

2/10 很糟糕

Hope

家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The pool (the reason we stayed there) was closed and I was not aware until check in where the front desk informed me I can go somewhere else with a pool. Front desk "accidentally" checked us out the same night we arrived and did not fix it, had to check out a day early. I need a refund. The worst customer service EVER!
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Robert，South Burlington

於 2024 年 3 月住了 1 晚

2/10 很糟糕

Emily，WEBSTER

家庭旅遊
喜歡：整潔度
不喜歡：員工素質、設施服務和住宿環境和硬體
Super angry because wasn't told that the pool was out of service until AFTER I checked in. I had options for hotels but chose this one and now really upset and the lady at the front desk completely dismissed me nor apologized for the inconvenience
於 2024 年 3 月住了 1 晚

6/10 一般般

Susan

家庭旅遊
喜歡：整潔度
不喜歡：設施服務
Upon arrival, i was told that the pool and hot tub were closed. We are sorry that Expedia won't change it on their website....then check in was a nightmare with their computers, and my credit cards were declined for the incidental charges due. My room was paid in full thru Expedia....no local channels on tv in room for some reason, other concerns to boot....ugh
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Steve

親子旅遊
喜歡：整潔度和員工素質
Nice property. Would have been nice to know pool was out of order.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

ROSERIA

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Really like this place but cleaning product odors we’re way too strong in room. Perhaps what they used on the carpets?
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Angel

情侶出遊
不喜歡：員工素質、設施服務和住宿環境和硬體
No pool and hot tub access which is why we booked! Disappointed!
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Vasiliy

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was the worst stay. The room was smelly between pee and chlorine. Hotel was sold out. Manager offered Febreze. Manager offered to look for a hotel nearby, but it was too late, as manager showed up only at 11pm. I didn’t sleep all night.

8/10 不錯哦

Vashti，Revere

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
DOES NOT HAVE A POOL. When we checked in we were informed that they did not have a pool as stated on Expedia’s listing of their property and asked if that made a difference? Had we arrived on schedule it would have. We stayed in an accessible room, which smelled like a dog had occupied it. There was also some visible animal hair as well.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

dame

不喜歡：員工素質
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Doreen

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Lynne

情侶出遊
不喜歡：員工素質
Our room smelled like Clorox and we were given a product called fabreeze to spray the room with. It was a very noisy room, while trying to sleep, being next to an exterior side door. The worst, was the soiled bedspread, which I didn’t see until morning: totally grossed me out.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

erica

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Charles

情侶出遊
Pool was closed, room had bad smell, TV did not work, not the room I paid for, very loud noises , curtain would not open or operate. The host was trying to help but she didn’t have the staff to help her. We could have stayed elsewhere with way better services. We actually went to the Wellington hotel and it was what we shall stay in next time.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Michelle，Staten Island

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was very clean. The breakfast offered was tasty. The staff was very courteous and helpful.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Holli

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The stay was pretty alright. Only things I have to mention is that we kept finding other peoples hair in the bed and we we checked in they didnt give us the room I had paid for. When I returned to the front desk, they had no issue giving me another room but once again it wasnt the room I had asked for. Was close enough so we didn't bother going back down again.
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Francois

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was conveniently located for me. The included breakfast was good.
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Valentina，Yorktown Heights

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a quiet place to spend the night. Clean, great breakfast options and easy access to rooms!
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Katie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was beautiful and clean. Perfect for the night we needed, and breakfast was suitable even for picky children. (Waffles for the win) area near by a little ehh, but it was late when we pulled in so hard to tell. Overall I would stay here again. Be advised that Expedia advertises that there is a pool, and there is not pool at the hotel!! The host was kind enough to inform Us on our arrival as I had two young kids with me. But it wasn’t a deal breaker as we were there for an event at the DCU center down town.
於 2024 年 2 月住了 1 晚

6/10 一般般

Nicole

親子旅遊
Room was nice , they gave us a room with a joining door and we had noise neighbors. It was a little uncomfortable because I had kids with me and was inconsiderate and inappropriate
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Allan

於 2024 年 2 月住了 1 晚

2/10 很糟糕

Karina

家庭旅遊
不喜歡：設施服務
No me pude quedar mi estadía completa, porque tenía un olor demasiado fuerte ellos dicen que es el químico que usan para limpiar, pero yo la verdad no tolere y me puse mal del estómago y un muy fuerte dolor de cabeza, de verdad no lo recomiendo
於 2024 年 2 月住了 3 晚

2/10 很糟糕

Tracy

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Elaheh

喜歡：整潔度
於 2024 年 1 月住了 1 晚

6/10 一般般

Kyle

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：客房舒適度
Disappointed
We were in town for a cheer competition. Only one person on duty upon arrival so check in line was long. I had booked a super king that sleeps 6 but the room they tried to put us in was 2 queens. After some shuffling around we finally got the rooom we paid for. Next issue we went to use the pool and hot tub only to find out both were out of service.. The next morning we went for breakfast and they had run out of many foods. They said they had numerous peoplecome in overnight and weren't prepared. While the propert was clean I was very disappointed with the overall stay. I frequent Hilton or Hilton backed hotels when we travel. This was not up to a Hilton experience
於 2024 年 1 月住了 1 晚

4/10 不太好

Steven

不喜歡：整潔度、員工素質和住宿環境和硬體
I do not recommend this hotel to anyone
We have stayed at many Hampton Inns and the minute we walked in it smelled awful. Then we went to our room and it smelled horrible as well. I’m not sure if it’s the cleaning solution in the carpet but it was awful and other people said the same thing. At breakfast they had run out of potatoes and I walked to ask the woman who was bringing things out to the kitchen if she had anymore potatoes and she snapped at me and said I just filled the container and I said well it’s empty and she said well I’ll cook more but it’s going to take a while. I am gluten free so there is only certain things I can eat so I ended up having an apple and an orange. It really was unfortunate there was nothing else that was out I could eat
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Sharmin

於 2024 年 1 月住了 1 晚

10/10 有夠讚

Lois

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was well located and quiet
於 2024 年 1 月住了 1 晚

4/10 不太好

Melissa

情侶出遊
不喜歡：住宿環境和硬體
Missing pillows. Broken drain stopper for the tub. Breakfast was expected an hour late, we had to leave early so we couldn’t stick around and wait.
於 2024 年 1 月住了 1 晚