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艾美之家旅館的評分

3.5 out of 5
艾美之家旅館
6 Church Street, Auburn, SA

評論

8.8

有夠讚

10 分，有夠讚；93 則評論中有 47 則" "
8 分，不錯哦；93 則評論中有 37 則" "
6 分，一般般；93 則評論中有 6 則" "
4 分，不太好；93 則評論中有 3 則" "
2 分，很糟糕；93 則評論中有 0 則" "

8.8/10

整潔度

8.2/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Relaxing environment
Nice place with yummy breakfast
於 2018 年 7 月住了 2 晚
Yev 於 2018年8月1日回覆
Thank you so much for your feedback. Glad you enjoyed your stay.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Cozy in the Clare
Cozy traditional cottage in the heart of Auburn- walking distance to cellar doors, pub and cafes. Good breakfast provisions including fresh coffee and bacon, eggs, bread. Wood burning stove and nice outdoor area.
於 2020 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度和員工素質
於 2020 年 5 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A lovely cottage. Thoughtfully stocked. We really enjoyed our stay. Thankyou.
於 2020 年 5 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊, 寵物同遊
Enjoyed the comfort of the bed, also the cottage was cosy
於 2020 年 1 月住了 1 晚
Yev and Emma 於 2020年1月23日回覆
Thank you so much for your feedback.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved this cottage! So convenient to all the great things in Auburn and the CLARE Valley!
於 2019 年 11 月住了 1 晚
Yev and Emma 於 2019年11月30日回覆
Thank you so much for your review. Emma snd I are delighted that you enjoyed your stay at Amy's House.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 2 晚
Yev and Emma 於 2019年11月30日回覆
Thank you for your feedback. Glad you enjoyed your stay.

8/10 不錯哦

真實旅客

喜歡：整潔度、設施服務和住宿環境和硬體
It was cosy quaint and quiet however missing a few small touches that would make it perfect like offering bath salts. Not sure why we have to pay extra for firewood
於 2019 年 8 月住了 1 晚

8/10 不錯哦

Janet

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Weekend away
Lovely spot and very quiet. The bed was very comfortable but the sofa sagged in the middle and was not a great to sit on, the floor was more a better option. The fire kept the rooms toasty warm. Overall an enjoyable visit
於 2019 年 7 月住了 2 晚
Yev 於 2019年8月6日回覆
Hello Janet, Thanks so much for the feedback. We will look into the sofa problem.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location to walk around Auburn, visit wineries and other attractions (towns).
於 2019 年 7 月住了 3 晚
Yev and Emma 於 2019年8月6日回覆
Thank you so much for your feedback.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love the fireplace although have to get your own wood. Also comes with the PS 4 but you have to bring yr own games.
於 2019 年 7 月住了 2 晚
Yev and Emma 於 2019年8月6日回覆
Thanks so much for your feedback. I'm not sure about the PS4. We don't actually supply one. Wood is included for free with our indulgence package.

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This place had everything we could have wanted. Even things we hadn’t thought of. Games, movies, firewood to buy, even oil, salt and pepper to cook with.
於 2019 年 7 月住了 1 晚
Amy's House 於 2019年7月11日回覆
Thanks so much for your feedback. It's so nice when people take the time to comment on positive experiences and commenting on the small things we try to do to make a stay enjoyable.

6/10 一般般

真實旅客

情侶出遊, 家庭旅遊
不喜歡：員工素質
Some of the little things were a bit poor - Pepper and salt shaker on table were empty (just decoration?) - sugar bowl was nearly empty and hard on the bottom of the jar - Granulated coffee bean jar was nearly empty (was not able to use this item) - taps in kitchen were extremely hard to turn off (unfortunately one was leaking - so we had to keep trying- igniter in BBQ was very poor (we had to use the fire lighter) - property was difficult to find - went down church street and ran into a walkway - had to divert
於 2019 年 5 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 1 晚

6/10 一般般

Graham，Adelaide

喜歡：整潔度和客房舒適度
Has Amy dropped the ball?
Comfortable, clean and convenient location close to town centre, walking trails etc. However, not up to 4-star claim, e.g. ashes not cleared, poor continental breakfast choices, expiry dates exceeded, air conditioner dodgy, $15 charge for firewood. Generally lacking the attention and touches one would expect for 4-star accreditation and this tariff.
於 2018 年 9 月住了 2 晚

6/10 一般般

scott，south australia

不喜歡：客房舒適度
Lovely area, very cosy, however the sofa and mattress needs an upgrade.
於 2018 年 8 月住了 1 晚

4/10 不太好

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Hospitality Tainted
The blurb suggested relaxing with an open fire and only later were we told you jad to buy or bring wood This left us feeling unwelcome and disrespected. I would not recommend this accomodation
於 2018 年 7 月住了 4 晚
Yev 於 2018年8月5日回覆
Sorry you felt that way. There is a modest charge of $15 for a basket of wood on our budget options. I'm not too sure why this would make feel someone unwelcome and disrespected. We love all our guests regardless which package they pay for. The reason we have different price points is so that we don't exclude anyone looking for a good value.

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay in the Clare Valley
Amy's house is well maintained and clean. The included breakfast provisions were plentiful, with a good choice. Great place to stay in the Clare Valley.
於 2018 年 5 月住了 3 晚
Amy's House 於 2018年5月29日回覆
Hi Stephen, Thanks so much for your feedback. Glad you enjoyed your stay.

8/10 不錯哦

JOHN，BOOIE. QLD

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Rental House. Not Hotel.
No problem with residence. Problem with Wotif. Booked the wrong place. No information on how to get in. Eventually found agent who had not been provided sufficient details about me. e.g.. mobile number. Nice place. Very quiet spot.
於 2017 年 10 月住了 3 晚
Manager 於 2017年12月7日回覆
Hi John, Thank you for your feedback. So glad you like the house. Sorry about the lack of information you were given. We're always available by phone or email .

6/10 一般般

Gustavo

喜歡：整潔度、員工素質和住宿環境和硬體
No a place for 6 people . 4 will be great!
Sorry Gustavo. Guests that book Amy's 2 cottage with 6 guests is a financial choice to obtain better value. The cottage has 2 bedrooms with a queen in one bedroom and 2 singles (or king) in the the other. For groups with 6 guests, the sofa bed will need to be used and whilst the sofa bed is of good quality and converts to a queen size bed, it will take up a bit of room in the lounge. This setup is ok for a single night but for longer stays the booking of 2 or more cottages Amy's 1 or Amy's 3 or both is advisable. This will off course add to the cost but its a choice many guests prefer. Hope all other features of the cottage allowed you to have a pleasant stay.

10/10 有夠讚

Meredith，Sydney

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Peaceful retreat
We thoroughly enjoyed our 3 day stay at Amy's House. The location was great for visiting sites in the area and so peaceful. The cottage is beautifully equipped and the beds so comfortable. We have no hesitation recommending this accommodation.
Yev 於 2017年6月3日回覆
Thank you for you lovely feedback Meredith. Would love you, your friends or family stay with us again.

10/10 有夠讚

Judy，Melbourne, Vic, Aus

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Relaxing and picturesque
What a wonderful place to stay. The cottage was clean and comfortable and lacked for nothing. The owner was easy to deal with, in fact the whole process almost walk in walk out as thought it was your own place, yet he was contactable if needs be. I would highly recommend this place to anyone.
Yev 於 2017年6月3日回覆
Thank you for your feedback

10/10 有夠讚

Tessa，Mount Barker South Australia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful location
I could live here. Such a lovely location among the trees the birds, and a stones throw from the river. Wood heater and spa, BBQ facilities, what else could you want. Easy walking distance to the local shops.
Yev 於 2017年6月3日回覆
Glad you loved your stay. Thanks for the feedback

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Thank you.

8/10 不錯哦

Stuu，Adelaide

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great little spot to enjoy Clare valley its sights and activities
Amy's House 於 2016年8月24日回覆
Hi stuu. Thanks for the review. Yes the spa button is a safety air pressure switch and need some force to activate. We've added more dinner plates.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Thank you for your review

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location with a relaxed atmosphere away from the main road. Wineries on the doorstep. Well stocked kitchen, clean and all could you could want for your stay.

8/10 不錯哦

真實旅客

喜歡：整潔度和客房舒適度
Thank you for your feedback.

6/10 一般般

regular travel，SA

喜歡：整潔度、住宿環境和硬體和客房舒適度
Nice venue spoilt by poor customer service.
The venue was lovely but we had a few issues. Firstly no one contacted us prior to coming and we didn't know which unit we were in or where to find the key. It was a cold weekend and no wood supplied for the combustion heater. We then found out we had to pay extra for wood. The fire smoked and the dryer didn't work. Very nice ample provisions left for breakfast. Just a pity we didn't feel more welcomed.
Yev 於 2017年6月3日回覆
We're very sorry you felt unwelcome. It's certainly not the experience we want our guests to recieve. We are only a phone call away. The cottages are equiped with both a wood heater and a reverse cycle air conditioner. Wood is only supplied with our higher optioned packages. Not too sure why the fire was smoking. The dryer has also been checked and works ok. Would have loved to assist if I knew about these issues during your stay. We certainly want our guests to have a most enjoyable and relaxing stay.

8/10 不錯哦

Leanne，Australia - SA - Adelaide

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Modern; Value: Affordable; Service: Friendly; Cleanliness: Pleasant; lovely park nearby / pub with great meals

8/10 不錯哦

Alisa，Australia - SA - Adelaide

喜歡：整潔度
Facilities: Spa no work.no reply no; Lovely people in the town.

10/10 有夠讚

Patrice，Australia - NSW - Sydney

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Home away from home, everything you need!; Value: Fantastic; Service: Flexible. ; Cleanliness: Spotless;

4/10 不太好

Lillian

不喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Shabby, Run-down, stove top didn't work; Value: Excessive, not value for money; Service: Amateur; Cleanliness: Grubby, pet stains on the capet;

8/10 不錯哦

William，Australia - SA - Adelaide

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Nice ; Value: Affordable; Service: Good; Cleanliness: Lovely;

8/10 不錯哦

Alex，Australia - SA - Adelaide

喜歡：住宿環境和硬體
Facilities: Above average; Value: Reasonable; Service: Sufficient; Cleanliness: Neat;

8/10 不錯哦

GAIL，Australia - NSW - Sydney

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Nice , Good laundry set up; Value: A bit too expensive .; Service: Good; Cleanliness: Lovely, Needs gardening and weeds; Really pretty location great for starting point for bike rides and coffee in the village.

10/10 有夠讚

Rudy，Australia - TAS - Launceston

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Home away from home; Value: Affordable; Service: Good; Cleanliness: Lovely;

8/10 不錯哦

Elizabeth，Australia - TAS - Regional TAS

喜歡：整潔度和住宿環境和硬體
Facilities: Includes what we needed; comfortable

8/10 不錯哦

Tim

喜歡：整潔度和住宿環境和硬體

10/10 有夠讚

John，Australia - VIC - Melbourne

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Home away from home; Value: Great deal; Service: Everything we needed; Cleanliness: Immaculate, Beautiful; Amy's House is the perfect getaway in the perfect location.

8/10 不錯哦

Mark，Australia - VIC - Melbourne

喜歡：住宿環境和硬體
Facilities: Nice ; Value: Affordable; Service: Basic; Cleanliness: Nice; loved staying there,nice energy but thecottage could do with a bit of tlc

10/10 有夠讚

Clayton，Australia - NSW - Sydney

喜歡：整潔度和住宿環境和硬體
Facilities: Above average; Value: Great deal; Service: Sufficient; Cleanliness: Pleasant; Nice historic town

10/10 有夠讚

Graeme，Australia - SA - Adelaide

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Home away from home; Value: Affordable; Service: Good; Cleanliness: Pleasant; True to description. Handy to excellent dinig options.

8/10 不錯哦

Gary，Australia - QLD - Sunshine Coast

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Modern, Nice ; Value: Affordable; Service: Good; Cleanliness: Faultless; Very grateful for the excellent laundry facilities

10/10 有夠讚

Kimberley，Australia - SA - Adelaide

喜歡：整潔度、員工素質和住宿環境和硬體
Value: Affordable; I wouldn't get the b'fast option again, just take your own food to cook up. Also, check there's firewood when organising key collection.

10/10 有夠讚

Jenny，Australia - WA - Perth

喜歡：整潔度和住宿環境和硬體
Value: Reasonable; Service: Polite; Cleanliness: Immaculate; Great breakfast provisions

10/10 有夠讚

Hazel，Australia - SA - Adelaide

喜歡：整潔度、員工素質和住宿環境和硬體
Would be good if there was wheelchair access

10/10 有夠讚

Richard，Australia - QLD - Brisbane

喜歡：整潔度、員工素質和住宿環境和硬體

10/10 有夠讚

Erin，Australia - SA - Adelaide

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Modern, Above average; Value: Affordable; Service: Outstanding; Cleanliness: Pleasant; Great launching pad for the Clare Valley region, 20-30 min away by highway.

10/10 有夠讚

Jodie，Australia - SA - Adelaide

喜歡：整潔度、員工素質和住宿環境和硬體
Facilities: Above average; Value: Affordable; Service: Friendly; Cleanliness: Spotless;