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亞特蘭大機場 - 學院公園英迪格飯店 - IHG 旗下飯店的評分

3.5 out of 5

評論

7.8

不錯哦

10 分,有夠讚;1003 則評論中有 452 則" "
8 分,不錯哦;1003 則評論中有 220 則" "
6 分,一般般;1003 則評論中有 137 則" "
4 分,不太好;1003 則評論中有 98 則" "
2 分,很糟糕;1003 則評論中有 96 則" "

8.4/10

整潔度

8.2/10

員工素質

7.6/10

設施服務

8.2/10

住宿環境和硬體

7.8/10

環保程度

評論

10/10 有夠讚

I TA

於 2023 年 5 月住了 2 晚
Evan Monson Front Desk Manager 於 2023年6月2日回覆
Hello I TA,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 01-Jun-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

8/10 不錯哦

Angelica

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was very convenient for us. Its my 4th time being back.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Lameshae

家庭旅遊
不喜歡:設施服務
Hotel says includes breakfast and does not. Hotel charges $14 a day for parking they don’t tell you about. The elevator was broke forn2 days and the stairs is located outside hotel. Charges a $150 deposit for room.
於 2024 年 4 月住了 3 晚
Evan Monson Front Desk Manager 於 2024年4月29日回覆
Hi Lameshae,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

Julie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月29日回覆
Hi Julie,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

William

喜歡:住宿環境和硬體
於 2024 年 4 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月29日回覆
Hi William,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

Gamika

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Damien was a great help. He was very nice and helpful.
於 2024 年 4 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月29日回覆
Hi Gamika,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般般

Bridget

商務旅客
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
The Libby had a bad smell and the elevators were awful. Staff was nice. Easy check in but didn’t know we’d have to pay for parking.
於 2024 年 4 月住了 2 晚
Evan Monson Front Desk Manager 於 2024年4月22日回覆
Hi Bridget,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

4/10 不太好

Dominique

喜歡:住宿環境和硬體
不喜歡:整潔度
於 2024 年 4 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月22日回覆
Hi Dominique,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般般

Christopher,Cohutta

商務旅客
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
Bar & restaurant closed. I arrived 12 minutes before 3pm and was told nothing available until 3pm. Never had that happen before. Book this hotel based on Bar and lounge but it wasn’t open.
於 2024 年 4 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月22日回覆
Hi Christopher,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 很糟糕

Victor

喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
於 2024 年 4 月住了 4 晚
Evan Monson Front Desk Manager 於 2024年4月15日回覆
Hi Victor,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

Brian

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Very close to the airport. 5 minutes tops
於 2024 年 4 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月15日回覆
Hi Brian,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 不錯哦

Dmitri,San Jose

喜歡:整潔度、員工素質和住宿環境和硬體
We stayed apparently near the garbage disposal facility. It was noisy.
於 2024 年 4 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi Dimitri,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

David

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to airport, 24 hour airport shuttle,
於 2024 年 4 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi David,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 很糟糕

Sandra

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was close to the airport by their Metro line; however this was honestly the only plus to the property. The room was surface cleaned but many areas looked like they hadn’t been cleaned in years: bathroom corners, around the shower and toilet, walls were disgusting with many splatters of what appeared to be dried toothpaste or lotion. Phone in the room didn’t work. We had to order delivery as nothing in the area was open on the holiday Monday - delivery actually arrived 30 min early but When delivery arrived at front desk - they couldn’t get ahold of us via our room phone so instead of coming to deliver to us upstairs or contact our cell phone numbers they had on file they let our food sit and when we went to investigate why we hadn’t gotten our food 10 min after our scheduled delivery and we find out it was sitting there for 40 min and the manager who was at the front desk said he tried to contact us but couldn’t reach our room as it appears the phone in that room isn’t working. Overall a very overpriced motel
於 2024 年 3 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi Sandra,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

LUTHER

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Area around airport is not safe. Some person was just standing around on the property.
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi LutherThank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 不錯哦

Ligia

喜歡:整潔度和員工素質
Really nice area
於 2024 年 3 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi LigiaThank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

M

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice rooms. Very big. Clean and bright
於 2024 年 3 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般般

Erika

情侶出遊
It was ok but needs to work on timing for check in
於 2024 年 3 月住了 2 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi ErikaThank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 不錯哦

Dikenbe

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi Dikembe,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

charlotte

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff soft beds
於 2024 年 3 月住了 1 晚
Damien C. 於 2024年3月18日回覆
Thank you for your response! We appreciate your positive feedback and we look forward to your return in the future.

6/10 一般般

Christopher

家庭旅遊
喜歡:設施服務和住宿環境和硬體
I personally didn’t care for the customer service when I got there but the female Bartender gave excellent service
於 2024 年 3 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi Christopher,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

4/10 不太好

Anthony

於 2024 年 3 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 不錯哦

Crystal

喜歡:整潔度、員工素質和住宿環境和硬體
Convenient
於 2024 年 3 月住了 2 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi Crystal,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 不錯哦

Michele

於 2024 年 2 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

Aisha

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very welcoming and I love that from the airport there a free shuttle bus to take you from the airport to the hotel and back.
於 2024 年 2 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年3月4日回覆
Hi Aisha,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

Adam

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location for public transportation. Multiple restaurants within walking distance. Room was clean and spacious.
於 2024 年 2 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年3月4日回覆
Hi Adam,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 不錯哦

James

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年3月4日回覆
Hi James,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 很糟糕

Katie

不喜歡:員工素質
Following a flight delay, I booked a room with Hotel Indigo from my flight as it was 10:30pm and the next flight available to my destination was not until 8:25am. Upon arrival at the hotel (there was supposed to be a shuttle available-however I later learned it wasn't functional this night), the front desk informed me there was no reservation in my name. I provided a booking number and itinerary number, however I was not found as having a reservation and the hotel manager informed me there were no available rooms. The manager told me there was nothing they could do for me and told me that my booking number "didn't even make sense as their booking numbers don't start with the # 8?" I was exhausted, upset, and not sure where to go from there and the hotel manager proceeded to berade me at midnight for not having a smile on my face like the male customer they served after she had told me to move aside. I was unable to gain a response from the online support for expedia and was forced to book an uber to another hotel at midnight even though my account had already been charged 200.00 for the stay at Hotel Indigo. Following connection with expedia (once I was on the next hotel's wifi, I was advised that my 200.00 would be refunded within 7-10 business days.) I will never book another arrangement through expedia knowing this could potentially occur and I certainly will never book another reservation with IHG or Hotel Indigo after the experience with their management.
於 2024 年 2 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年2月19日回覆
Hi Katie,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 很糟糕

LaShonda

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
My daughters and I were in town for the weekend and decided to stay at this hotel because we stayed at an Hotel Indigo in L.A. Well the experience was not the same. Upon our arrival, we had to wait for 1 hour before a room was assigned. Btw, the room was paid for in advance. Our linen on both bed had urine stains on them. We ask for sheets to be change, it never happened. The manager acussed me of having 2 small children, needless to say my daughters are adults. The manager was very rude and mean. She refused to take accountability for things that happened at the hotel. There was broken furniture in pur room. The ceiling needed repairs, as it looked like it was going to cave in. There was 2 washclothes in the room for 3 ppl. When asked if someone could bring more towels to the room, she told me that i would need to walk to the front desk get more towels. Our room hadnt been cleaned since we arrived. We were told to put used towel in the hall before getting clean towel. I would not recommend this hotel to ANYONE. The staff was rude and disrespectful!!! Oh and might i add my daighters and i went to the nearest walmart to purchase sheets for our bed, because there was dirty linen on the beds upon check in. STAY AWAY FROM THIS HOTEL‼️
於 2024 年 2 月住了 2 晚
Evan Monson Front Desk Manager 於 2024年2月19日回覆
Hi Lashonda,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般般

David,Alpharetta

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年2月19日回覆
Hi David,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

rosa

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good customer service
於 2024 年 2 月住了 3 晚
Evan Monson Front Desk Manager 於 2024年2月6日回覆
Hi Rosa,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 不錯哦

DESMOND

商務旅客
Restaurant was often not opened and staff was not particularly helpful in the business center.
於 2024 年 1 月住了 2 晚
Evan Monson Front Desk Manager 於 2024年2月5日回覆
Hi Desmond,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

8/10 不錯哦

tom,juneau

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the neighborhood and convenience to the airport. The staff has always been welcoming and friendly. I enjoy staying there.
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年2月2日回覆
Hi Tom,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo Atlanta Airport College Park

10/10 有夠讚

Pawan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年2月5日回覆
Hi Pawan,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

6/10 一般般

Jameika

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年2月7日回覆
Hi Jameika,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

2/10 很糟糕

Angela

於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年2月2日回覆
Hello Angela ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 30-Jan-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

4/10 不太好

Dan

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Bad experience
This experience was a hot mess. We were in Atlanta for my granddaughters sport event. We checked in and the front desk said the rooms were not ready despite a check in time of 3pm and it was already 4pm. The hotel claimed we did not have a reservation. We called Hotels,com and they had to contact the hotel to rectify the situation. Meantime we had to wait over an hour to get our room. We were told we could not sit at the lobby and we had to sit in an area dark and no lights with about another 15 people were upset they did not their room ready.
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年2月2日回覆
Hello ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 29-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

2/10 很糟糕

Richard

團體旅遊
不喜歡:整潔度和員工素質
This place is really unorganized. I had a reservation check in time was 3pm I arrived at 530pm there were no rooms available. We asked the front desk how long they expected the wait to be they did not know how long the wait would be. They also had multiple people waiting for there rooms. I waited 30 min and canceled my reservation and booked another hotel.
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年1月29日回覆
Hello Richard,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 28-Jan-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

6/10 一般般

Catherine

喜歡:員工素質和住宿環境和硬體
Staff were awesome
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年1月29日回覆
Hello Catherine,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 27-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

4/10 不太好

Tiffany

於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年4月7日回覆
Hi Valued Guest,Thank you for choosing our Hotel Indigo Atlanta Airport College Park and for sharing your feedback. I am glad to have been a host to one of our valued guests. I hope you are doing well.Our team members go out of their way to make each stay memorable, and I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.We look forward to having another chance to welcome you back for a better experience.Safe travels,Evan M.Front Desk ManagerHotel Indigo College Park Atlanta

10/10 有夠讚

Kahra

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bed was very soft. Hotel was not far from the airport and breakfast was good. Very friendly staff.
於 2024 年 1 月住了 2 晚
Evan Monson Front Desk Manager 於 2024年1月29日回覆
Hello Kahra,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 28-Jan-2023. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

6/10 一般般

Stephan

喜歡:員工素質
Close to the airport, good for stranded travelers:) Reasonably priced. Floor in the room was sticky and slippery as if washed with pure soap and not rinsed I had only cold water and no water in the shower at all that night, however shower was running the next morning (cold). My room was 5th floor.
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年1月23日回覆
Hello Stephen,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 22-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

10/10 有夠讚

Jeffrey

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年1月23日回覆
Hello Jeffrey ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 22-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

4/10 不太好

Richard

家庭旅遊
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
They put us in a room that they knew had no TV service and after we had unpacked they wanted to move us to another floor. They said they would send someone to fix it, but I had to go to the front desk to see why they hadn’t sent someone to fix the TV and they said that the person had left for the day. We will not stay at that hotel again. Very troublesome when they tell you that they knew about the TV problem, but still put a customer in the room. Terrible situation.
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年1月22日回覆
Hello Richard ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 19-Jan-2024. We apologies for any inconvenience's you had during your stay. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

8/10 不錯哦

Adria

於 2024 年 1 月住了 2 晚
Evan Monson Front Desk Manager 於 2024年1月18日回覆
Hello Adria ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 16-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

10/10 有夠讚

Eric

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年1月12日回覆
Hello Eric ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 11-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

4/10 不太好

Tambra

不喜歡:員工素質和住宿環境和硬體
Not staying here again
Very short staffed. Check in wasn’t available until after 4:30. Light bulbs were missing or burned out in 2 of the lights in our room. Very limited bar menu. Only appetizers and salad. One person at the bar restaurant to cook, bus, make drinks, deliver checks. She did her best but that didn’t make the experience any better.
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年1月12日回覆
Hello Tambra ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 11-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

10/10 有夠讚

Eric

於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年1月12日回覆
Thank you for taking the time to tell us about your experience at Hotel Indigo ATLANTA AIRPORT - COLLEGE PARK.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Hotel Indigo, and if I can be of assistance to you, please contact me directly at or verneatriceechols@icloud.com.

8/10 不錯哦

George

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年1月12日回覆
Hello George ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 08-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.

10/10 有夠讚

Karen,ALLEGAN

於 2024 年 1 月住了 1 晚
Evan Monson Front Desk Manager 於 2024年1月12日回覆
Hello Karen ,Thank you for staying at Hotel Indigo Atlanta Airport College Park beginning on 07-Jan-2024. We’d love to hear your feedback about your stay, and it will be a huge help in identifying ways we can improve for your future stays with us. Thank you for your time, and we look forward to welcoming you back.