Positive:
agency was quick with responses to questions and the suite was very clean.
Negative:
sparsely furnished. I’ve seen prison cells with more character. There was toilet paper and dishwashing liquid. Hand soap in the shower. That's it.
All our complaints were mentioned before in reviews, the response is always the same: you should have mentioned it during your stay. As almost all reviews state this there’s no use in mentioning it to them as they don't care and are not changing anything.
Hard beds, sofa rock hard and stained. Only two pillows on the bed. 1 fork, two knifes, no pots and pans.
The elevator is a safety hazard. It’s the slowest elevator ever, no a/c and most of the day it’s fully in the sun as it’s outside of the building. It gets HOT in the thing...
We had a saftely issue with people coming onto our floor (tiny corridor with just 2 apartments) and these two guys who didn’t belong there spent a good 10 minutes there. I reported it and it was swept under the rug. We didn’t feel safe after and left 2 nights before our rental period was over. We asked for a refund for one night and the said no.