The hotel is lovely and the rooftop pools are amazing with stunning views. The room itself and room service were disappointing. AC did not work and staff failed to fix it, bed not made properly by staff, no hand cream in the dispenser and attempted to charge for mini bar item not used.
Samuel
於 2024 年 6 月住了 2 晚
6/10 一般般
Erica
2024年6月6日
喜歡:整潔度、員工素質和住宿環境和硬體
I was told there would be gluten-free food on the menu after i contacted the hotel and i ended up with hard boiled eggs and fruit.
Erica
於 2024 年 5 月住了 1 晚
6/10 一般般
Darcie
情侶出遊
2024年6月1日
喜歡:整潔度、設施服務和住宿環境和硬體
Lobby staff was wonderful. Housekeeping was terrible- room not vacuumed, Shower supplies and toilet paper not refilled. Dirty towels left in bathroom and bed very sloppily made. Very disappointing as everything else was great.
Darcie
於 2024 年 5 月住了 2 晚
10/10 有夠讚
vasilios
2024年5月31日
喜歡:設施服務
Well located
vasilios
於 2024 年 2 月住了 2 晚
10/10 有夠讚
Lopez
團體旅遊
2024年5月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were super friendly, the amenities were excellent
Lopez
於 2024 年 5 月住了 1 晚
6/10 一般般
Sydney
情侶出遊
2024年5月31日
喜歡:員工素質和設施服務
不喜歡:整潔度和住宿環境和硬體
The property describes rooms are Acropolis view. The Acropolis is only visible from the balcony, not the room creating a false promise.
We are on the first floor which gets a lot of traffic noise
The drain in the shower drains very slowly as a result one stands in a puddle
However the manager is very nice and has a great customer service attitude
Sydney
於 2024 年 5 月住了 1 晚
10/10 有夠讚
hannah,manteo
家庭旅遊
2024年5月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
hannah
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Navid
情侶出遊
2024年5月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love hyatts and this has to be one of my favorite! Staff are amazing ! Only problem with this facility is the elevators that hopefully they will change ! Over all 10/10 will be back soon!