4/10 不太好
cristian,long island
2024年6月4日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
The hotel is fine. The problem is the staff. They are very unhuman. I planned my vacations since months back and as I landed Athens I received the sad news of my mother's passing away. Immediately I went to the hotel organize my return home for the next day. I explained the front desk and contacted the reservations department, to see if I would get a partial refund or have a credit for my next stay. The were very unsympathetic. These emergencies happens and this hotel managers are only caring of making money.
cristian
於 2024 年 6 月住了 3 晚