"My stay at Ermass Hotel was the perfect introduction to Albania! As a solo African American traveler visiting Albania for the first time, I couldn’t have asked for a better experience.
The hotel is centrally located in Durrës, making it easy to explore the city. There are numerous restaurants, cafés, and clubs just outside the hotel, and my room’s balcony offered a wonderful view of the lively surroundings. The airport is also conveniently located only about 20–30 minutes away.
What truly made my stay exceptional was the staff. Every member of the team was welcoming, accommodating, attentive, and genuinely kind. They went above and beyond to ensure I had everything I needed, making me feel safe, comfortable, and valued throughout my stay. They can also arrange transportation for guests, and the process was seamless and convenient.
Breakfast was included with my package, and it was absolutely delicious with a great variety of options each morning. Although I didn’t have the opportunity to enjoy the spa, it looked beautiful and is definitely worth experiencing. The gym was also clean and well-equipped.
If you’re an American visiting Albania for the first time—or any traveler looking for outstanding hospitality—I highly recommend Ermass Hotel. The combination of excellent service, ideal location, comfortable accommodations, and thoughtful amenities made my first visit to Albania truly unforgettable. I would gladly stay here again on my next trip!"