Hands down the worst hotel I’ve stayed in since ages. Totally run down, poor hospitality is an understatement.
Paul
於 2025 年 5 月住了 1 晚
10/10 有夠讚
aurelien
家庭旅遊
2024 年 8 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
aurelien
於 2024 年 8 月住了 3 晚
4/10 不太好
Nicholas
情侶出遊
2024 年 8 月 22 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Really weird.
Nicholas
於 2024 年 8 月住了 2 晚
6/10 一般般
Sachin Dayabhai
2024 年 8 月 14 日
喜歡:整潔度和員工素質
Pets friendly, owner is welcoming, parking facility is very convenient.
Sachin Dayabhai
於 2024 年 8 月住了 1 晚
6/10 一般般
Joanne
2024 年 5 月 26 日
喜歡:整潔度和員工素質
Joanne
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Kim
2023 年 10 月 28 日
喜歡:整潔度
不喜歡:員工素質
On arrival I was greeted by a man in old tracksuit pants, t-shirt, and tracksuit jacket, and he was clearly intoxicated. As a single female checking in this made me feel very uncomfortable and when I hinted at cancelling the man advised me that I was past the cancellation time so would pay whether I stayed or not. There were power cuts to the area that evening and they tripped the electrics. The first time this happened the man who checked me in reset the electrics but the second time I believe he had fallen asleep. I sat in the dark for a bit, then I rang the reception bell several times, eventually I went back to my room and called the hotel phone number, which he finally answered and said he would fix the electrics. I went to reception and explained that it was a very uncomfortable situation for a single woman to be checked into a very quiet hotel by an intoxicated man. He told me I could stay or go he didn't care but I was not getting a refund.
Kim
於 2023 年 10 月住了 1 晚
10/10 有夠讚
Alastair
2023 年 9 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great one night stay
Had a very warm welcome, great night's sleep and a lovely breakfast in the morning. We are regularly visiting Canterbury as our daughter is at Uni there, and we'll definitely stay again.
Alastair
於 2023 年 9 月住了 1 晚
2/10 很糟糕
Alexander
2023 年 9 月 10 日
Alexander
於 2023 年 9 月住了 1 晚
2/10 很糟糕
antony
2023 年 8 月 23 日
antony
於 2023 年 8 月住了 1 晚
10/10 有夠讚
j
2023 年 8 月 15 日
j
於 2023 年 8 月住了 1 晚
10/10 有夠讚
Michael
家庭旅遊
2023 年 8 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very friendly and helpful. Would stay again
Michael
於 2023 年 8 月住了 1 晚
8/10 不錯哦
Margaret
情侶出遊
2023 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The host and hostess were very charming and welcoming.
Only dislike which is no fault of the proprietor is the speeding cars. There should be a speed bump or with restrictions on the left hand side of the road as you face the building and the white pillar should have a reflector to help cars approaching to slow down. Difficulty in driving out of the car park because the road curves, fast cars approaching from the right and the white pillar partially obstruct your view.
Margaret
於 2023 年 7 月住了 1 晚
8/10 不錯哦
Michael
2023 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Michael
於 2023 年 7 月住了 1 晚
10/10 有夠讚
Lorna
2023 年 7 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Check in
We arrived approx 4.30pm to be told our booking had been cancelled. We never received any notification from hotels.com even though Sarah from the old alma had told them the day before. Apart from that Sarah went above and beyond to accommodate ush. She actually gave up her own bedroom for us. I would recommend this hotel but just make sure you arej informed of any changes before you leave homej.
Lorna
於 2023 年 7 月住了 1 晚
10/10 有夠讚
ALBERTO
情侶出遊, 寵物同遊
2023 年 6 月 30 日
喜歡:整潔度、員工素質和住宿環境和硬體
We loved our stay and they do make you feel at home.
Excellent and we would go back if we plan to go around Kent.
ALBERTO
於 2023 年 6 月住了 3 晚
6/10 一般般
Michelle
2023 年 5 月 15 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay at the Old Alma
Had a very pleasant stay, staff very friendly. Room was very clean and the bed very comfortable. A delicious full breakfast was served. Need to ring the bell to gain entry upon arrival as there is no reception desk.
Michelle
於 2023 年 5 月住了 1 晚
8/10 不錯哦
Jennie
2023 年 4 月 15 日
Jennie
於 2023 年 4 月住了 2 晚
8/10 不錯哦
Robert
2022 年 10 月 30 日
喜歡:整潔度和員工素質
Staff are amazing made e feel at home
Robert
於 2022 年 10 月住了 1 晚
10/10 有夠讚
Ishita
2022 年 9 月 26 日
Ishita
於 2022 年 9 月住了 1 晚
8/10 不錯哦
Audrey
2022 年 9 月 11 日
Audrey
於 2022 年 9 月住了 1 晚
10/10 有夠讚
keith
2022 年 6 月 19 日
喜歡:員工素質
Was made very welcome and the room was clean and comfortable, the breakfast was very nice and the people were lovely and friendly, I would recommend this place, thanks for the stay.
keith
於 2022 年 6 月住了 1 晚
4/10 不太好
Kieran
2022 年 6 月 6 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Kieran
於 2022 年 6 月住了 2 晚
8/10 不錯哦
Kathryn
2022 年 4 月 25 日
Kathryn
於 2022 年 4 月住了 1 晚
10/10 有夠讚
Aaron
2022 年 3 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Aaron
於 2022 年 3 月住了 1 晚
2/10 很糟糕
Chris
商務旅客
2021 年 8 月 26 日
不喜歡:員工素質和住宿環境和硬體
Avoid
Booked a double room only one cup then the tv didn’t work when we mentioned it they said it was something to do with the weather then we pointed out if that was the case then all the other rooms would be off as well. We had already spoke to other residents that said there tv was working and the previous occurre of the room had had the same problem then we so told by the management a guy called Tony to f**k off and get out of my hotel .then we was contacted by a lady called Sarah and ask us not to go and it will get sorted at 10pm while we was in bed jay the man that was very helpful came to our room to apologise about is boss and said he was going to cook the breakfast in the morning which he did but it was not edible and jay admitted that’s the first time he had made breakfast and he was an mechanic while cooking the breakfast he set of the alarm twice waking other residents