Find Family Hotels in Ashford

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"Ideal location and room configuration for our needs. Friendly staff and a quiet, relaxed setting."

"Lovely hotel, good location and great service."

"Friendly staff and great location, had a great run in the morning!"

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "

"Everything was dirty , the room had an awful smell and we couldn’t wait to leave "

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"I love this place - it is charming and peaceful and the staff are very helpful - in particular Rebecca who goes out of her way to help . "

"The suite was perfect really large and it looked like it had just been refurbished. Breakfast however was disappointing. Tea and coffee poor and the hot stuff wasnt very nice, this was strange as the food in the restaurant the day before was ok"