Hôtel du Pont d'Ascain by the river offers a quiet escape with golf lessons and course access. Relax on the garden-view terrace or visit the café. Zubiburu serves regional cuisine. Attentive staff provides express check-in/out, and WiFi is free throughout.
Located in Ascain, Hôtel du Pont d'Ascain is next to a golf course and on a river. The area's natural beauty can be seen at St-Jean-de-Luz Beach and Cote des Basques, while Bid'a Parc and Le Gare du Midi are popular area attractions. Don't miss out on a visit to Biarritz Aquarium. Kayaking, scuba diving, and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Ascain travel guide
Located close to St-Jean-de-Luz Beach and Bid'a Parc, Hôtel du Pont d'Ascain provides an adjacent golf course, a terrace, and a garden. Tee up with amenities like golf lessons at this hotel. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
Free self parking
Buffet breakfast (surcharge), an area shuttle, and express check-out
Express check-in, a front-desk safe, and meeting rooms
Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
Tubs or showers, free toiletries, and hair dryers
Flat-screen TVs with cable channels
Wardrobes/closets, heating, and daily housekeeping
Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 9 for children
Things to do
18-hole adjacent golf course
Golf lessons
TV in common areas
Conveniences
Limited-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Wedding services
Business services
Meeting rooms
Outdoors
Garden
On a river
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
More
3 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Air conditioning
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 3:30 PM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from January 5 2026 to March 31 2026 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 12 for adults and EUR 9 for children
Pet fee: EUR 9.00 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Citotel Pont Hotel Ascain
Citotel Pont Hotel
Citotel Pont Ascain
Citotel Pont
Hôtel du Pont d'Ascain Hotel
Hôtel du Pont d'Ascain Ascain
Hotel Restaurant du Pont D'Ascain
Hôtel du Pont d'Ascain Hotel Ascain
Frequently asked questions
Is Hôtel du Pont d'Ascain pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 9.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Hôtel du Pont d'Ascain?
Check-in start time: 3:30 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at Hôtel du Pont d'Ascain?
Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).
Where is Hôtel du Pont d'Ascain located?
Situated in Ascain, this golf hotel is 2.7 mi (4.3 km) from Le Train de La Rhune and within 9 mi (15 km) of St-Jean-de-Luz Beach and Bid'a Parc. Le Gare du Midi and Biarritz Aquarium are also within 16 mi (25 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hôtel du Pont d'Ascain Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.4
Location
8.4
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 113 out of 304 reviews
10 - Excellent
113
Rating 8 - Good. 110 out of 304 reviews
8 - Good
110
Rating 6 - Okay. 43 out of 304 reviews
6 - Okay
43
Rating 4 - Poor. 29 out of 304 reviews
4 - Poor
29
Rating 2 - Terrible. 9 out of 304 reviews
2 - Terrible
9
Reviews
8/10 Good
Tony
2025/8/30
Liked: Cleanliness, staff & service
The lady at the reception was most helpful and the communication and coordination of our checking in went very smoothly. The breakfast was very good.
Tony
Stayed 2 nights in Aug 2025
8/10 Good
Maria
2024/3/16
Liked: Cleanliness, staff & service
Restaurant was an added bonus, local village lovely, great stop between France and southern Spain.
Excellent hotel. Nice staff. Clear instructions and good communication. Marvelous area near the seaside. Room is rather small but enough if just to crash and wash. I would definitely return.
Ariel
Stayed 1 night in May 2025
6/10 Okay
Julie
2024/10/5
Liked: Cleanliness, staff & service
We enjoyed the area. The staff were friendly and helpful The hotel appeared unfurnished in the lounge area… not a comfortable sofa or chair to sit on. Our room was very small.
Julie
Stayed 2 nights in Sep 2024
10/10 Excellent
GABRIELLE
2023/8/11
Comfortable bed and nice room. Excellent receptionist. But no bar or restaurant and the exterior of this beautiful property is very run down.
Although we enjoyed our stay, the hotel was definitely not anything like the photo... it was very tired with few amenities... the staff were excellent (welcoming and friendly) but over worked... the breakfast was good... basic but fresh and plentiful... but maybe overpriced at €12... it was noisy throughout the night either from the road or other guests... overall it was an adequate stay but could have been better with a bit of a spruce up
Cecile
Stayed 1 night in Jul 2025
6/10 Okay
Therese
2025/8/13
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Beautiful area and lovely holtel, just when you arive at the holtel small bottle of waters and kettle and tea left in the rooms ,i think inportant as people from there flights get delayed ,would be nice .
Fair walk to restaurants and shopping. Hotel seems to only have one room with 2 twin beds. That room faces front with substantial traffic noise and is a very small room.
Unfortunately I would have liked to say I liked this hotel however reception was hardly open and even though there is a restaurant no drink were available to buy . Our room was very small but clean , however the bathroom smelt so bad it obviously had a drainage issue and was unbearable , but due to reception always being closed no one to tell about it. Left early due to smell and won’t be returning.
M
Stayed 1 night in Apr 2023
4/10 Poor
John
2023/7/18
Disliked: Staff & service, room comfort
Disappointed
Picked hotel as it looked idyllic in fact it is on a very busy road junction had paid extra for comfort room which was tiny,bed very hard bed linen not hotel quality.Curtains had mould stains on back,shower gel empty.Having driven for 6 hours no bar or restaurant no facilities to make a hot drink had to walk 10 minutes into village to have an expensive meal.The whole place seemed run down and uncared for