Find hotels near Arts Center at Murphy Hall, Rochester from NT$3,407

"Breakfast wasn’t replenished until we alerted staff there wasn’t a person working in that area to anticipate the needs of travelers. "

"Breakfast was great and Suzie was AWESOME"

"Clean room and great staff!"

"The hotel room was clean and the breakfast was good"

"I stayed at Hotel on Monroe, BW Signature Selection with my son, and unfortunately the room fell well below expected standards. Cleanliness was the biggest issue. The floors were so dirty that after walking around barefoot, the bottoms of my feet were literally black. It quickly became clear that housekeeping had missed more than a few key steps. The shower was another challenge. It was partially broken and made showering feel like a test of patience rather than a basic amenity. Add to that flickering lights and a general sense that the room and facilities were very worn down, and the stay became more uncomfortable than relaxing. There’s a certain “vintage” charm some hotels aim for—this wasn’t that. This felt more like deferred maintenance and overlooked upkeep. I don’t usually expect perfection, but I do expect clean and functional accommodations. Sadly, this stay missed the mark on all three. With some serious attention to maintenance and cleanliness, this hotel could improve, but as it stands, I wouldn’t choose to stay here again."

"Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly. "

"The HVAC units are a huge problem here. They’re mounted on plywood in each room and are terribly loud. Very difficult to sleep. You can hear them roaring in the hallways too. Many people were complaining and trying to find quieter rooms. HUGE issue if you want good sleep. "

"We loved staying here. Jim was very helpful, the bed was comfortable, and we were close to family. I would suggest the owner store personal items (personal toiletries, kitchen items, mail, ... in a owner's closet). The kitchen drawers need cleaned out and organized. Since we get a house so we can cook, measuring equipment would be helpful. Overall, I could not ask for a better place! We will definitely plan to stay there again. It is so comfortable both inside & outside and just what ee needed - it is so peaceful!!! You will enjoy your stay if you stay here! Thanks Jim!! "