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Sunstar Hotel Arosa

4.0 star property
Find your perfect blend of adventure and relaxation. Tee off on our scenic golf course or recharge in our serene spa.

Choose dates to view prices

Escape to the mountains at Sunstar Hotel Arosa, an upscale family-friendly retreat. Enjoy a breakfast buffet, tee off at the golf course, or relax with a body treatment at the spa; unwind in the indoor pool or explore mountain biking trails.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Free WiFi
The current price is NT$7,516
NT$7,882 total
includes taxes & fees
Jun 19 - Jun 20
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About this property

Sunstar Hotel Arosa

  • Upscale family-friendly hotel in the mountains
  • You can look forward to a free breakfast buffet, a bowling alley, and an airport shuttle at Sunstar Hotel Arosa. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, downhill skiing, and ski passes. Treat yourself to a facial, a manicure/pedicure, or hydrotherapy at the onsite spa. The on-site restaurant offers breakfast and dinner. Fitness classes are offered at the health club; other things to do include mountain biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
  • Other perks at this hotel include:
    • An indoor pool
    • Free train station pick-up, babysitting (surcharge), and coffee/tea in the lobby
    • A front-desk safe, laundry services, and multilingual staff
    • Massage treatment rooms, tour/ticket assistance, and a banquet hall
  • Room features
  • All 106 rooms feature comforts such as separate sitting areas and free stocked minibars, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with bathtubs and hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, separate sitting areas, and refrigerators

Similar properties

Front of property
Hotel Altein Arosa, a Faern Collection Resort
Arosa
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
8.8 out of 10, Excellent, 112 reviews
The price is NT$6,994
NT$7,260 total
includes taxes & fees
Jun 19 - Jun 20
Hotel Altein Arosa, a Faern Collection Resort
Compare similar properties

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Welcoming dogs only

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CHF 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Sunstar Hotel Arosa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sunstar Hotel Arosa?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Sunstar Hotel Arosa on 2026/6/19 start from NT$7,516, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunstar Hotel Arosa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Sunstar Hotel Arosa?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Sunstar Hotel Arosa?

Check-out is at 11 AM.

Does Sunstar Hotel Arosa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sunstar Hotel Arosa located?

Located near the slopes, this Arosa hotel is in the mountains, within a 10-minute walk of Ski-Club Arosa and Untersee, and close to winter sports such as cross-country skiing and skiing lessons. Arosa Lenzerheide Ski Resort and Arosa Ski Resort are just steps away. Arosa Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 53 out of 121 reviews
Rating 8 - Good. 51 out of 121 reviews
Rating 6 - Okay. 10 out of 121 reviews
Rating 4 - Poor. 5 out of 121 reviews
Rating 2 - Terrible. 2 out of 121 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great mountain views

I had a very relaxing visit. Walking in the mountains and breathing the fresh air was exactly what I needed. The Spa facilities were great and the staff very accommodating. It would have been good to know that the hotel included a shuttle pick up before I arrived and would suggest that this be posted on the website.
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away for jazz

Very helpful and delightful staff, hotel pretty good but no bidet in bathroom, not very good for 5 star. Meals ok but expensive , breakfast ordinary,no smoked salmon, but again staff delightful made good cappuccino's.and fresh cooked eggs.
Verified

4/10 Poor

Karim Philip

Liked: Cleanliness
Unsupervised kids club most of the time (Friday-Sunday) even on Friday when it was supposed to be supervised
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
hotel war super, fairer preis & das personal war sehr freundlich
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer war schön. Hotelshuttlebus manchmal sehr voll, weswegen man warten musste.
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

Yener

Disliked: Cleanliness
Es gab keine Gäste Pantoffeln,auf dem Zimmer kein Wasserkocher sowie Kaffeemaschine. Die Empfangsdame, versuchte jedoch freundlich zu sein, aber das wir über eine andere Seite gebucht hatten passte Ihr nicht und wir haben es auch gespürt.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Joerg

Liked: Cleanliness, staff & service, amenities
Alle gut
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, amenities
Alles bestens, wir kommen wieder
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tina

Sehr freundliches und zuvorkommendes personal!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr sauberes Zimmer. Guter Wellnessbereich mit Sauna, Dampfbad und Schwimmbad. Fitnessraum hat es auch noch und Möglichkeiten für die Massage. Für Kids hats noch eine Spielzone und Billardtisch auch. Werde wieder kommen.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne sehr ruhige Lage.

Schönes Hotel. Hat alles für einen schönen Urlaub Das Frühstück ist riesig und ausgezeichnet
Stayed 1 night in Mar 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auszeit im Schnee

Es war ein kurzer aber schöner Aufenthalt in diesem Hotel. Die Zimmer sind sauber und am fühlt sich wohl. Das Personal ist freundlich und aufmerksam.
Stayed 2 nights in Nov 2023
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Völlig überteuertes und schlechtes Hotel mit unfre

Charmeloses Hotel mit sehr schlechtem Preis-/Leistunsverhtnis. Unfreundliches Personal von Empfang bis Verabschiedung. Am Abreisetag stört der Zimmerreinigungsdienst zweimal um 09:00 und 09:30 trotz Checkout-Zeit um 11:00 Uhr. Das Frühstücksbuffet war ebenfalls unterdurchschnittlich. Fazit: Nie wieder!
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön am Rande der Natur gelegen und trotzdem fussläufig vom Bahnhof gut erreichbar. Saubere Zimmer auf der Höhe der Zeit. Frühstück ausgezeichnet, tolle Auswahl, alles frisch zubereitet. Neben den Standardsäften gibt es sogar einen Entsafter, mit dem man sich selber ein Getränk bereiten kann. Das freundliche und aufmerksame Personal rundet den insgesamt ausgezeichneten Eindruck ab. Bravo!!!! Weiter so!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reichhaltiges Frühstück
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Gunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel für Arosa

Ausgezeichnete Wahl unter Preis-Leistungs-Aspekten für einen Aufenthalt in Arosa. Sehr freundliches und hilfsbereites Personal in allen Bereichen. Bequemes Bett mit Kissenauswahl. Sehr sauberes Zimmer. Ruhig gelegen. Während der Hauptzeiten alle 10-20min ein Shuttle zur Seilbahn. Gutes Essen. Schöner Ruheraum im Wellness. Familienfreundlich mit vielen Angeboten für Kinder. Komme gerne wieder.
Stayed 5 nights in Feb 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Die Lage des Hotels war super. Das Zimmer war etwas zu klein.
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Olivia

Liked: Cleanliness, property conditions & facilities, room comfort
Alles lief tip top. Zum Frühstück hat uns die Instruktion gefehlt. Wir wurden auch nicht nach Heiss Getränken gefragt. Frühstück war ansonsten sehr gut, regional und Nachhsltig. Das hat mir gefallen
Stayed 1 night in Aug 2020
Verified

8/10 Good

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parfait

Tout était parfait
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

toller Aufenthalt

Wir hatten 3 super Tage im Sunstar. Gute Lage, super Frühstück, komfortables Zimmer. Im Spa war man teilweise sogar alleine😊 Es hatte etwas viele Familien. Waschmöglichkeit und Bikeabstellplätze müssten noch ausgebaut werden.
Stayed 3 nights in Jul 2020
Verified

4/10 Poor

Marco

Liked: Cleanliness
Disliked: Staff & service
Personal dürfte etwas freundlicher und zuvorkommender sein. Covid-19 Schutzkonzept müsste etwas stärker befolgt werden. Wenn sich die Kunden nicht daran halten wäre das Personal gefordert.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, gute Lage, Skibus gut organisiert, Dekorationen ein wenig gewöhnungsbedürftig
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Alles Super, da gibt es überhaupt nichts auszusetzen. Ich habe schon wieder gebucht.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location halfway up the village,so easy to access both cable cars. Room was spacious with a great view of the mountains from the balcony and very quiet generally. Loved the rainforest shower in the bathroom. Breakfast was excellent. Be warned,no kettle in room, so take a travel kettle and mug if you like a cup of tea in your room.
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden, ruft nach Wiederholung. Sehr gutes Hotel.
Stayed 2 nights in Aug 2019