Beverly Hills Heights - Excel Hotels & Resorts is near Los Cristianos Beach. Guests can enjoy wellness treatments in the sauna and steam room, swim in the outdoor pool, or relax in the garden or library. The property offers WiFi and has an on-site cafe for coffee breaks.
Located in Arona, Ona Beverly Hills Heights is near the beach. Siam Park is a popular attraction and the area's natural beauty can be seen at Las Vistas Beach and Playa de las Américas. Looking to enjoy an event or a game while in town? See what's happening at Estadio Antonio Domínguez Alfonso or Magma Art and Congress Centre. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Arona travel guide
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a coffee/tea maker. Housekeeping is available once per stay.
Ona Beverly Hills Heights offers 113 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided once per stay.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
113 units
Bicycle rentals
Garden
Reception hall
Policies
Check-in
Check-in time starts at 5:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 100.0 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number A38083101
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Yes, this property has an outdoor pool and a children's pool.
Is Ona Beverly Hills Heights pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Ona Beverly Hills Heights?
Check-in begins at 5:00 PM.
What time is check-out at Ona Beverly Hills Heights?
Check-out is at 11:00 AM.
Where is Ona Beverly Hills Heights located?
Situated near the beach, this aparthotel is 0.7 mi (1.2 km) from Playa De Los Tarajales and 2.7 mi (4.4 km) from Siam Park. Chayofita Hill and Las Vistas Beach are also within 2 mi (3 km).
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Reviews
Ona Beverly Hills Heights Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.4
Location
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 175 out of 340 reviews
10 - Excellent
175
Rating 8 - Good. 126 out of 340 reviews
8 - Good
126
Rating 6 - Okay. 26 out of 340 reviews
6 - Okay
26
Rating 4 - Poor. 8 out of 340 reviews
4 - Poor
8
Rating 2 - Terrible. 5 out of 340 reviews
2 - Terrible
5
Reviews
10/10 Excellent
Deborah
2026/1/13
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff were fantastic and it was very clean
Deborah
Stayed 5 nights in Jan 2026
10/10 Excellent
Janet
2025/12/13
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ate out all the time, had a fabulous balcony qnd I would definitely return and recommend to family and friends.
Great hotel in a good location with friendly and helpful staff.
James
Stayed 5 nights in Jun 2025
10/10 Excellent
Jeannette
2025/12/10
Liked: Cleanliness, amenities, property conditions & facilities, communication
Gorgeous hotel. Spotless rooms and shared spaces. Professional, friendly and helpful staff. Pool is stunning. Highly recommend. Only drawback is the big hill back up from the beach which is quite a hike. Only suggestion would be to have a regular bus going up and down the hill to the front, say every 30 minutes. There is a bus every hour but it goes straight to Playa Las Americas which is a fairway away to walk back to the hotel. Other than that brilliant place to stay. Highly recommend.
Jeannette
Stayed 5 nights in Dec 2025
10/10 Excellent
Maryrose
2025/7/10
Liked: Cleanliness, room comfort, communication
Excellent place to stay
Excellent hotel food was brilliant for breakfast my daughter enjoyed the pool and music . Thr entertainment staff are excellent. Have been here twice now and will definitely stay again thank you !
Maryrose
Stayed 4 nights in Jul 2025
10/10 Excellent
Courtney
2025/3/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very enjoyable hotel and area. Our family enjoyed the meals and swimming. The staff was very attentive.
Courtney
Stayed 4 nights in Mar 2025
10/10 Excellent
Kingsley
2025/6/16
Liked: Cleanliness, room comfort, communication
Really great hotel really seamless with other Ona hotels.
Great service
Kingsley
Stayed 5 nights in Jun 2025
10/10 Excellent
Muhammad Bilal
2025/7/6
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing spacious room 2 balcony front and back bed mattress was perfect for my liking bit firm not so soft slept amazing.
Quiet over night not noisy from street or surrounding.
Breakfast had good variety.
Will definitely stay again.
Muhammad Bilal
Stayed 1 night in Jul 2025
10/10 Excellent
Matt
2025/4/28
Liked: Cleanliness, property conditions & facilities, communication
Really nice hotel when I was able to check in at 17:00 it was quick and easy. Room was nice and spacious and very clean. Lovely pool area and the lifeguard was great with my young daughter
Matt
Stayed 6 nights in Apr 2025
10/10 Excellent
Kelly
2025/4/24
Liked: Cleanliness, amenities, property conditions & facilities, communication
Love it here so clean. Pools lovely lots for kids to do. Hill was a bit of a mission but we got scooters or taxi for a few euro
Kelly
Stayed 10 nights in Apr 2025
10/10 Excellent
Steven
2025/3/19
Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s a lovely clean quiet complex. It’s at the top of a hill so the walk up can be challenging but the views once you get there are great. Make sure you get an ocean view room.
Steven
Stayed 3 nights in Mar 2025
10/10 Excellent
christopher
2024/9/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely place to stay, I will be back here for sure, It’s a great workout getting too and from but the hills and steps add to the laughs of the holiday. The area in general is fantastic Los Chris is my preferred area, local bars and Restaurants, Hoping to be back very soon.
christopher
Stayed 7 nights in Sep 2024
10/10 Excellent
Verified traveler
2025/3/3
Liked: Cleanliness, room comfort, communication
Great
Good value. On edge of los Cristian is so nice and quiet and high up for nice views of sunset. Great staff. Not particularly modern but comfy and very spacious.
Verified traveler
Stayed 1 night in Feb 2025
10/10 Excellent
Luca Paolo
2024/9/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
The professionalism and kindness of the staff.
The swimming pools location.
Luca Paolo
Stayed 7 nights in Sep 2024
10/10 Excellent
Verified traveler
2023/10/9
Liked: Cleanliness, room comfort, communication
Beverly Hills Heights
Lovely hotel, great facilities. Plenty of sunbeds too.
Verified traveler
Stayed 4 nights in Oct 2023
10/10 Excellent
Debra
2023/9/27
Liked: Cleanliness, room comfort, communication
Our Favourite Place to stay
Our favourite place in Tenerife and we have tried many over the years. Staff are excellent and apartments are still very good and spacious. Good value for money
Debra
Stayed 7 nights in Sep 2023
8/10 Good
Adam
2024/11/4
Liked: Cleanliness, amenities, room comfort, communication
Stayed here quite a few times and it’s a good location and overall good property. The room we had this time was quite noisy, and probably could do with an upgrade. Life guard Victor is an absolute superstar.
Adam
Stayed 7 nights in Oct 2024
10/10 Excellent
Jenna
2025/3/17
Liked: Cleanliness, room comfort, communication
When we got to the hotel we were quite early for check in but we were allowed to put our luggage away and enjoy the pool whilst we waited! The lady on the reception desk was really polite and helpful. When we later checked in for our room it was fantastic! We stayed in the family suite and it was wonderful! I've never seen a hotel room like it. We could have lived there! The hotel was clean which is the only thing we require. We only stayed one night as we did a weekend trip, but my daughter is already asking to go back to do a week there!
Jenna
Stayed 1 night in Mar 2025
10/10 Excellent
Verified traveler
2024/1/21
Liked: Cleanliness, room comfort, communication
Winter sun
Lovely apartment. The staff were friendly and helpful
The weather was warm and pleasant.
Verified traveler
Stayed 8 nights in Jan 2024
10/10 Excellent
Chris
2023/11/25
Liked: Cleanliness, amenities, property conditions & facilities, communication
The deluxe apartment was great, better than expected.
The only negative was the memory foam pillows as not comfy to sleep on
Chris
Stayed 7 nights in Nov 2023
10/10 Excellent
Seema
2024/11/19
Liked: Cleanliness, amenities, property conditions & facilities, communication
lovely aparthotel, heated pool. Victor the pool lifeguard was the star of the hotel. He could not help enough. The rest of staff were helpful and friendly. Note
it is a steep hill about 20minutes to the beach. Hourly transport provided can fill up, but only 5-7 euros by taxi.
Supermarket on the corner very useful and decent prices
Seema
Stayed 10 nights in Nov 2024
10/10 Excellent
Neil
2023/11/22
Liked: Cleanliness, room comfort, communication
Great time at Beverly Hills Heights
Fabulous holiday at Beverly Hills Heights, great 1 bed apartment. Reception staff very friendly, esp Marian. Great that you can use any of the 3 pools at Hollywood Mirage and Heights, as the Heights pool area is a little quiet for us. Had a minor maintainance issue which was sorted within an hour, brilliant !!
Neil
Stayed 11 nights in Nov 2023
10/10 Excellent
Anders Ditlev
2025/2/2
Liked: Cleanliness, property conditions & facilities, communication
Great place with a beautiful location, super view of Los Cristianos. Very friendly reception, all employees and pool guards.
The hotel provides access to a restaurant and bar, 3 swimming pools, 3 children's pools, a fitness room, 2 squash halls and a spa department. Good atmosphere throughout the facility, various activities you can participate in during the day and evening but quiet at night during the period we stayed there in January until February. The room we stayed in had a large bedroom, bathroom with shower and bathtub, nice living room and well-equipped kitchen. Great terrace with access from the living room and bedroom. Great cleaning and change of towels every 3 days. The hotel is a short walk to the beach, shops and a number of restaurants in close proximity. Can be recommended!
Anders Ditlev
Stayed 14 nights in Jan 2025
4/10 Poor
Allan
2023/9/9
Disliked: Cleanliness, room comfort
Very Disappointing.
We have stayed at this resort for over 20 years and noticed a marked decline. The resort has gone from a 4 start to a 2 star..
We booked a premium room and got a tired room in need of renovations. The next room was no better it needed a deep clean. One day they had no hand towels. The smell was stale and a strong smell from drains. Regrettably I would not recommend this resort.
The only positive was the staff all friendly and helpful.
Allan
Stayed 14 nights in Aug 2023
8/10 Good
Manjit
2024/1/25
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed for 6 nights in a 2 bedroom apartment.
The hotel is at the top of a steep hill but that means it is quiet and peaceful, away from the hustle and bustle of the resorts below. Probably not a hotel for anyone who struggles with mobility.
Check in was ok, emailed in advance to advise we were arriving before 5pm check in and ask for a specific grade of room which we had paid for. Arrived at 2pm but didn’t get a room until 5pm
The hotel has everything you would want within its own and the adjoining sister hotel (Hollywood Miarge).
Rooms are spacious and generally comfortable. They are a bit dated and could do with a refresh.
Staff are friendly and helpful and there is an hourly bus down to the resort (and back again).
No evening facilities at this hotel but lots to do at the sister hotel next door.
Would recommend but needs a facelift.