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Balcones del Ayer

3.0 star property
Travelers start their day with a hearty English breakfast at Balcones del Ayer, where convenient laundry services make extended stays feel like home

Choose dates to view prices

Guests at Balcones del Ayer enjoy practical comforts: English breakfast, dry cleaning, laundry services, in-room WiFi, free self-parking, and a 24-hour front desk for assistance anytime.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
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About this property

Balcones del Ayer

  • Property highlights
  • You can look forward to free English breakfast, dry cleaning/laundry services, and a restaurant at Balcones del Ayer. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Smoke-free premises, tour/ticket assistance, and a 24-hour front desk
  • Room features
  • All guestrooms at Balcones del Ayer include comforts such as free WiFi and free bottled water.
  • Extra amenities include:
    • Bathrooms with showers
    • Flat-screen TVs with satellite channels

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Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 10000 per pet, per night
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 10000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Is Balcones del Ayer pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 10000 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Balcones del Ayer?

Check-in begins at 3:00 PM.

What time is check-out at Balcones del Ayer?

Check-out is at 1:00 PM.

Where is Balcones del Ayer located?

Situated in Salento, this hotel is steps from Calle Real and Main Square. Mirador Alto de la Cruz and Cocora Valley are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospedaje is so close to the centre that if you are feeling lazy it is perfect. However with the central location comes noise, there's a lot on weekends and the soundproofing is not good. The rooms are clean and spacious and the staff are very friendly, the breakfast is very basic unless you want to pay extra
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Briseb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias a todo el personal. Un Hotel muy tipico, limpio, puedes caminar a la plaza. El desyuno increible.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Miryan Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención. Jorge es muy amable y atento. La habitación muy limpia y cómoda. Es un hotel con muy buena relacion costo beneficio. El desayuno está incluido en el precio de la habitación y hay varias opciones para escoger. Muy delicioso. Las camas y almohadas limpuas y cómodas.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019